We would like to offer you 10% off Shampoo and Conditioner with any color service. (cannot be combined with any other offer)
Failure to cancel before 24hours will result in a NON-REFUNDABLE deposit of 50% of all services to be able to pre-book appointments for future services.
This courtesy enables the availability to schedule another client in, in turn, and maintains a higher availability of services for you as well as others.
For Safety reasons and courtesy of other guests we ask that you do not bring children who are not receiving services. Children under the age of 14 must be accompanied by an adult at all times while in the salon.
We accept Discover, MasterCard, Visa and American Express.We do not accept Checks
Gratuities can be cash to your stylist or Credit Card through our Tippy Kiosk
Please give 48Hrs notice when cancelling an appointment so we can fill the appointment. Failure to cancel before 24Hrs will result in a nonrefundable deposit of 50% of service to be able to pre-book appointments for future services.
We guarantee our work 100%. If you are unhappy in any way please schedule a complimentary follow-up appointment within one week of original service.
We also guarantee you will love our products. However, should you purchase the wrong product for you we refund you 100% with your original receipt. Should you have lost your receipt that is okay! We can give you 100% of the cost in Velvet Luxe Credit to use towards a New product or any service.
By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.
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