What a wonderful way to pamper yourself, with such personal attention to all your needs by a wonderful, friendly staff.Anna is a master at hair cutting and styling. I'll be back again and again.

Skylar is simply amazing! She is not only great at what she does - I find she goes above and beyond!! I highly recommend Gervais Salon and Spa - Market and Skylar Baldwin. Excellent!!

Cedar always listens to her customers, treats their hair with great care, and puts them at ease. She is very knowledgeable about hair cutting and the Aveda products. She takes the time to achieve wonderful results. Thank you, Cedar.

Cedar always listens to her customers, treats their hair with great care, and puts them at ease. She is very knowledgeable about hair cutting and the Aveda products. She takes the time to achieve wonderful results. Thank you, Cedar.

Kate is an amazingly sensitive and responsive massage therapist. She listens to find out what is going on then uses that information to personalize the massage--always checking in to see if her techniques and pressure are exactly what I need. I highly recommend Gervais services--very professional and a wonderful relaxing atmosphere.

Always relaxing and serene getting my hair done at Gervais. Thanks very much.

Nadia did a wonderful job of making me feel welcome, relaxed, and pampered throughout the time she beautified my nails. One of my best mani/pedi experiences ever!

Ariel at Gervais is simply the best! I absolutely LOVE my cut and color. Ariel always does primo work, but she really outdid herself this time. I've received so many compliments - just the boost I needed!

I love that the salon runs on schedule and that the facility is clean, professionally run and people that work there seem to enjoy what they do and each other's company. No matter how busy I've been, I know that when I walk into Gervais that my blood pressure will immediately go down, and that I'll be in a relaxing atmosphere. Ariel always does such a fantastic job and doesn't mind if I'm in the mood to talk or would rather read a book. I leave looking great and feeling better than I did when I walked in! I highly recommend Gervais!

Rachel is amazing! She did a great job cutting my hair today (it looks lovely and I've already gotten several compliments), was willing to put in the extra time to cut it shorter after having already started on a longer cut, and was so fun to chat with!

I love Skylar. She had beautiful energy, is quick and efficient. She always has a smile on her face.

Cedar did an awesome job. Kept my color looking natural so grow out won't be an issue. Brought life back to my hair and offered great tips. Thank you

I have seen Rachel several times for waxing services. She is wonderful. She has a gentle touch and keeps me feeling comfortable and relaxed.

Rachel always does a tremendous job. She is both technically skilled and empathetic - she takes into account my personality and style when suggesting a style. Thank you Rachel!

Nadia gave me a wonderful pedicure today, and I appreciate her attention to detail and making my feet feel good. Also, the people at the reception desk were particularly kind and courteous.

I have had pedicures at Gervais and I am always impressed with how long they last. The experience is usually pleasant. Today, I had a 10 out of 10 pedicure thanks to Nadia. In addition to providing a great pedicure, she was very, very pleasant and welcoming. She helped me pick a new and different nail color which was fun. What a delight! I highly recommend Nadia.

Rachel is a wonderful practitioner. so glad I found her!

always pleased with the friendly personal & expert service,Jennifer gave me a haircut and style I like very much Thank-you

I was encouraged by another customer (my cousin) to seek out Cedar's help with my hair. I had not been to see a hairstylist on over 20 years before finally taking the advice and booking an appointment. Cedar is a whiz with curly hair, and my nightmare hair experiences of the past are just that, in the past!! cedar takes such good care of my cuts that I took the trust a step further and booked a color appointment, and I am so glad I did! Everyone has complimented it, and I love it! I will definitely keep coming, and recommending her, and the salon, to everyone I know! The experience here is more than just service, it is luxury and relaxation, you owe it to yourself to try it!!!

Had a wonderful pedicure from Andrea. Will definitely schedule with her again!

As always, my time with Jane involved a great haircut and delightful conversation. I am always greeted cheerfully when I enter the salon and when I leave.

My husband and I came in for a last minute side-by-side pedicure. It was relaxing and wonderful! We were so thankful for the friendly and accomplished staff.

One of the most challenging things about moving to a new place is finding the right stylist. After many tries, I've finally found that perfect fit. Montez was fantastic! She listens, has great suggestions and does a beautiful job. Thanks you!

Anna is a true artist with hair. And the salon is comfortable.

Thank you Sarah for another amazing facial. I feel pampered from the moment I walk in the door.

I'm so grateful you all are here and providing less than noxious hair and other beauty products for folks to use. And Anna Sanchez is more than top notch as a hair designer, sculptor and stylist ! We are having a great deal of fun with this and I just yesterday discovered that you serve beer or wine to go with the experience. Doesn't get much better ! Ati Yates

I'm so grateful you all are here and providing less than noxious hair and other beauty products for folks to use. And Anna Sanchez is more than top notch as a hair designer, sculptor and stylist ! We are having a great deal of fun with this and I just yesterday discovered that you serve beer or wine to go with the experience. Doesn't get much better ! Ati Yates

This was my 4th pedicure at Gervais. Three have been because someone would gave me a gift certificate. That's about what it takes for me to take the time for myself. Katie does a wonderful job. Great day for me!

Sarah W. turned a facial into the most Zen-like relaxation afternoon ever. I've been getting facials for over 20 years and this one set the bar higher. Cant wait to go back!

Libby is thoughtful, precise, very talented. Fortunate people get to have their hair cut by Libby!

Rachel and Cedar take such good care of me with their magical touch and caring manner. Highly recommend these two for treating yourself as much as possible!!

I lvoe Gervais. It's a warm, welcoming, lovely, aromatic, delicious place filled with talented, super nice stylists, manicurists, etc. Ariel is my stylist and she is off the charts great! Right up there with all the first class hair stylists I've had in Europe as well as NYC and Los Angeles, she is hugely popular for good reason! Not only is she a great stylist but she really cares about her clients. And everyone there makes you feel comfortable - from the fruit infused cold water and chocolate straws in the warm weather and the herb infused, Aveda signature hot tea in winter...but most of all the smiles and kindness, this is a great place to be!

Katie provided an amazing experience for my pedicure July 1, 2017. I got to start my pedicure on time. She offered me tea or water during the pedicure, in addition to the warm neck wrap. She was kind and I enjoyed our conversation and catching up with her. She is a true professional. I will definitely be back seeking Katie's superb services in the future!

I always love how Cedar does my hair. The style is perfect, and she treats my hair with care.

Enjoy the atmosphere and luxury service you receive at Gervais. Pampering at Gervais is like none other.

I always feel like I'm on vacation when in your salon, even though I live less than two miles away. Sarah was lovely and I'm very happy with my service. Bonus--it cost me less than similar services elsewhere. I'll be back. Thanks.

Honestly, I was not very happy with my pedicure with Josie. She wears gloves, which is fine except I don't think she can tell how thorough or not she is being. It all felt very rushed. And my feet are not as soft as I am used to after my normal pedicures. She also did not cut my toenails evenly. I should have spoken up yesterday but once they are shortened what can really be done? Very disappointed in such an expensive manicure for a mediocre product. My daughter had Nadia and felt pretty good about hers. I listened to Nadia and she did seem to genuinely want to do a good job and make Brenna's feet pretty. Still the pedicure seemed rushed. They were started late and perhaps that was the reason for the rush but it's the salons job to build in a buffer for things running over. I have been having pedicures at gervais for a long time and have watched so many changes occurring. It really has lost some of the spa feeling while maintaining the spa prices.

I love going to Gervais for pedicures. It's a calm, relaxing environment and they keep things sterile. All of the nail people are wonderful and skilled, but I always go to Andrea.

I keep coming back to Gervais because this lady does an amazing job with my hair. She always makes me feel welcomed, we have great chats, and I walk out feeling beautiful.

I have been going to Bronte for almost 2 years now and she continues to improve. She is wonderful, caring and easy to talk to. Highly recommended!

Rachel is very professional and skilled. I have been visiting her for nearly a year for waxing services and am always impressed with how comfortable she makes me feel. The results are great and her technique is so good that I rarely feel any discomfort. Thank you Rachel!

The reception staff are all warm, welcoming and put me at ease the moment I come in. Rachel is not only a skilled stylist, she is personable and treats me more like a family member than a client. She takes great care to accommodate my preferences within a great style and always earns compliments from my friends and associates.

The reception staff are all warm, welcoming and put me at ease the moment I come in. Rachel is not only a skilled stylist, she is personable and treats me more like a family member than a client. She takes great care to accommodate my preferences within a great style and always earns compliments from my friends and associates.

Maple is fabulous

Skylar is a gem. I have been going to her for my eyebrows for 4 years and she is one of the most friendly people I know. Always eager to talk about my life and really cares about how I am doing. She also does amazing work. All around five stars.

I love going to see Kiernan for my cut and colors. He is always so kind and genuinely cares about keeping my blonde just how I like it. He suggests avedas best products, that I now consider staples in my hair care routine. Skyler is amazing as well, always welcoming and so fun. She pays explicit attention to detail and really tries to give you best experience possible. She makes my eyebrows look amazing and natural! Really the best salon in Eugene hands down!

Had an excellent apptmt with Libby today. She listened very carefully to what I wanted and I love my color and hair cut. Would recommend her to any of my friends and family

Had an amazing float on a cloud experience today. Stacie is nurturing and very attentive to your needs. Would highly recommend, Gervais is lucky to have her!

Always kind, helpful staff. Great atmosphere, always leave feeling pampered

I have a LOT of hair and Ariel managed to get a million foils in and out of my hair in a surprisingly quick manner, giving me a gorgeous blonde head of highlights that look both natural and not brassy in the slightest. She made the tedious part of the appointment go by so fast because she was great at conversation but she took her time and paid attention to detail, taking time to make the apppintment fun and relaxing but also efficient. She also gave me an awesome haircut and listened to me and checked in about what my wants and needs were. She is so sweet and did a fabulous job on my hair, already booked another appointment with her :)

This was by far the best experience I have ever had at a spa/salon. I have never felt more comfortable and relaxed before. I am a college student who deals with regular stress and this was the perfect way for me to unwind. I felt much more focused and centered after my facial. Highly recommend!

Thank you Sarah Cooper for helping my back! I appreciate your care and skill!

Always look forward to traveling from Portland for the best pedicure in the Willamette Valley. Thank you Gervais for never letting me downp

From the moment I walked in the door for my spa day, I was greeted with smiles and love. Everyone made sure I had everything I needed and that I was comfortable throughout my day. Guest Relations Coordinator Megan made an extra effort to make sure I was enjoying myself. Andrea is such a talented nail artist, and gave me a beautiful mani/pedi. My massage with Andrew was amazing! Rachel's facial always makes my skin look and feel amazing, and her compassionate spirit is so evident. If you are looking for the perfect spa day, look no further.

Called on a whim today for a quick bang trim. Was fit into the schedule so easily and Jennifer gave me the perfect look, so fast, I was on with my day.

Amanda did my hair color yesterday and i just want to say she is very talented colorist. I've never had anyone do this great of a job! She took her time, paid attention to detail, and it just looked amazing!

I love Skylar. She does an excellent job waxing and she is such a lovely your lady.

Kayla is great!!!

Kate is very professional, caring, and extremely talented in her field. She listens to requests and concerns and acts accordingly. I highly recommend her and Gervais Salon in general. I have never been disappointed.

Rachel takes such care with every minute detail of my hair care. I frequently get compliments on the cut. She is a delightful person to converse with. I couldn't ask for a better hairdresser!

So far have felt both the talents and openness of my stylist, Anna Sanchez and the whole crew at this location all just wonderful. Aveda also has some awesome products - with best efforts in place to keep things non-toxic. Wonderful !

Most amazing pedicure in town!

My massage therapist Kate is always amazing !! It was a little chilly in the room despite all of Kate's interventions with heat and the table ! She did everything she could to help!

Enjoyed a marvelous spa day at Gervais. Pedicure, 120 min massage, haircut, color, and style. All staff were engaging, friensly, efficient, and professional. It was a wonderful day at Gervais!

Libby is an expert!

It's me, Bianca. Just wanted to shout out my experience with Cedar. Perfect experience and AWESOME RESULTS. Grey blending rules.

Our services were absolutely wonderful! We love coming, and feel great when we leave. The staff is always so friendly, and we love the hot neck wraps, tea, and special chocolate treats, as well as the soothing oils and leg wraps. Massaging just seems to make our legs feel great for a long time afterwards. We'll be back soon!!

LOVE! Great customer service, beautiful atmosphere, and the best facial I've had in town!

I've never been happier than I am with the service at this salon. First class in every area. I get my hair, nails and waxing done here and each person that I work with makes me feel my very best. If you are looking for first class service please do not hesitate to go to this salon.

they are always so nice there. Keisha is amazing with her ninja waxing skills

I have seen Rachel several times for waxing treatments. She makes the visit pleasant and puts the client at ease.

Mandy is a star! She gives me the perfect pedicure every time - so talented and a joy to be around!

Tired of coloring the grey hair, I booked an appointment with Montze, one of the more senior stylists at 5th Street I explained my goal and emphasized that I am REALLY DONE with color. Montze totally understood. She provided me with an excellent and honest overview of how to get there in the fastest way possible. I was impressed. She really knows color! She was patient and detailed in her explanation, and when she went to work on my hair I could tell she was very skilled. We ended up chopping off a lot of my previously colored hair, to speed the transition, and I left with a cute new style that I really like and a plan for future visits. Definitely 5 stars!

I got my legs waxed by the lovely Sarah today and she did an amazing job! I was so nervous because it was my first time getting waxed and I thought it was going to be extremely painful, but she made me very comfortable and it barely hurt! She was fast and very professional. I'll definitely be going back every month to get my legs waxed.

Friendly and knowledgeable staff, comfortable atmosphere. Gervais has been my favorite salon for years!

Had a waxing at Gervais with Rachel. She is professional, warm, very competent and puts one at ease. Highly recommend her!

Jen always does such a great job of not only giving me a great color, cut, and style but also helps me relax and feel great! I always leave looking like a million bucks and feeling even better than that! Thank you, Jen! You are the best! Thank you, Gervais, for such a relaxing and rejuvenating environment and for having awesome people like Jen on staff! -- Sandie

I thoroughly enjoyed the McKenzie River Trust benefit at Gervais on Monday, April 17. The 30 minute services were over way to soon and I intend to return for the FULL service(s). I did not understand going back for a massage, redressing, then going back for a facial and having to dress AGAIN. It would have been better to "think ahead" to provide a more relaxing experience by the fire in the back between the massage and the facial. I loved the hair treatment, fabulous job Amanda.

I had a wonderful experience at your salon. From the beginning when I was greeted by the receptionist to my massage and shower etc. I love to the whole thing. you are my go to place for my massage every year

Kate was absolutely excellent! I am so glad I opted in for the year long membership.

Kudos to the staff for making pedicures by Andrea for my husband and me such a relaxing, enjoyable experience.

lots of attention to detail. great service.

My husband and I celebrated our anniversary by getting a couples massage at Gervais. The staff is very professional. The spa is clean and welcoming. Everything about it screams "pamper and comfort"... We loved EVERY. SINGLE. MINUTE. there....

Great front desk customer service.

Rachel's facialist skills are a phenomenon! Her delicate touch during treatment is very enjoyable and reassuring. Cedar is a wonderful hair stylist with patience and great ideas in addition to her skills. Hi8ghly recommend both of these wonderful, talented women!

what can I say, she's sweet, lovely, great at what she does, and always on time. LOVE HER!

Maple is such a gifted massage therapist! She is intuitive, warmhearted and very skilled. I would highly recommend her.

Andrea is wonderful. very thoughtful and giving.

I came to Gervais for a maternity massage and had one of the most relaxing times during this entire pregnancy. The massage exceeded my expectations and I was treated like royalty. I would definitely recommend Gervais for a maternity massage to any expectant mother looking to relax and find relief from the aches and pains of pregnancy.

My facial with Kesha was excellent. She is very knowledgeable and attentive. My skin looks and feels wonderful!

Delighted with the results!

The pedicure I received from Andrea was wonderful. She is always professional and gentle. She listens to my needs and does her best to provide the service I need.

The apt was great, staff was friendly. Very relaxing.

I have the absolute best stylist. As usual, I walked out of the salon today with an excellent cut and style. Not only that, J.S. has the very best of personalities and is so fun to be around.

Had the best experience I have had in a long time with a hairstylist. Jennifer Streeter was amazing, very personable, honest at my consult and rocked my color! I would highly recommend her.

Loved Andrea! Very calm and friendly. My pedicure is beautiful and she explained products used and gave me a sample. I will return.

Gervais Salon & Day Spa has amazing customer service. I'm not only impressed by their fantastic Vegan/Bunny-Friendly Products, but the quality of work I've seen at this salon-- between perfect eye-brow shaping, helping me out with hair donation, and a killer cut/style I will be a long standing customer. It was just a bonus that I came in today when they were fund raising to protect local water ways by selling some tasty beverages! LOVE. THIS. PLACE.

Best eyebrows in town. Great atmosphere, service, and staff.

Relaxing & invigorating!

Receiving services at Gervais is always a wonderful experience. The Nagar therapists are consistently good and the atmosphere is so relaxing and well thought out. I always leave feeling pampered and refreshed.

Instead of going to a salon for a haircut, treat yourself to an experience at Gervais. From the moment you walk in someone is there to smile and greet you, they always offer to bring infused water, coffee, tea, and the chocolate, of course! Every appointment includes some sort of pampering, from an essential oil head and shoulder massage, to a neck wrap and foot/leg massage, they never disappoint. The prices are still comparable to other salons, but the service is above and beyond!

The sun came out and I tried to wear capris only to realize that my leg hair looked like a forest! Thankfully Rachel had an opening today and I was able to swing in after work. Now I feel like a human ready to take on spring instead of a tarantula!!

Great service friendly technician! Will return!

Yesterday, I had the best massage I've ever had! I woke up this morning full of energy and pain-free! Thank you Gervais and thank you, Maple!

Ariel is a wonderful hair stylist and person, I leave happy and with beautiful hair EVERY time. My experiences at Aveda have always been superb.

I had an amazing massage from Wells. She is attentive, intuitive, and made me feel very relaxed. The overall experience at Gervais is the icing on the cake.

Rachel was so great. I felt totally comfortable, and pampered through the whole process. I will definitely be going back to gervais!

I have gone to several upscale salons around Eugene looking for a relaxing spa manicure experience, believe me Gervais is worth the cost, I leave feeling relaxed from the experience and my nails look great!

I always enjoy my services at Gervais. It's such a relaxing atmosphere!

Wonderful treatment, attention to detail, and so personable. A wonderful experience all around. Thank You!!

Really was the ultimate! Stacy is amazing, and her gentle touch and thorough care during the facial was ultimate bliss from beginning to end. I will be back for another facial next month. In addition, the day spa quiet room and treatment rooms are beautifully decorated with minimal, clean and lovely decor...the perfect place to unwind. Thank you!

Marvelous! I had the most marvelous massage. JUST LOVE IT! strong, complete, fulfilling and marvelous........ Ilene Cummings

I had an amazing hot stone massage with Bethany followed by a foot soak and a sauna. Perfect, relaxing experience!

Anna is the best! Love her attitude and her work. Everyone there is so upbeat and they seem to be knowledgeable. Thanks!

Kayla was outstanding as usual. All employees highly professional and friendly.

Amazing deep tissue massage by Amy. Atmosphere is calming and relaxing. I know I'll be back.

Massage therapist Amy is exceptional. I am so glad I decided to sign up for the membership. Last month, I saw Kate - she was excellent, too!

I love Mandy. She is always so upbeat. She always does a great good on my pedicure.

As always, Jane gave me a great haircut!

I am a 61 year old Grandmother who has always felt guilty about spending money unnecessarily on myself. I humored my daughter-in-law and went with her for my first pedicure and loved it! Yes, I had to make myself relax and enjoy the amazing pampering, but what wonderful ladies who do take such pride in their work! Such attention is paid, down to the tiniest of details, to making it a sensory as well as physical delight! Thank you!!

Thank you Sarah Cooper for a wonderful massage! It was definitely an essential part of my weekend :)

Cedar always does a fabulous job with my cut n color! I went from blonde to dark and she nailed it! I love my new hair so much. Everyone at this salon is professional and provides next level customer service. Every single one of their staff members is genuine and make the environment there so great.

Loved loved loved my massage with Kate. She is one of the very best therapists I have ever had! Great experience, wonderful spa.

I won't go anywhere else to have my hair done. The front desk staff is always friendly, polite, and quick on the computer while making appointments. I usually see Ariel for my haircut and she always does a great job at listening to what I want. The atmosphere at Gervais is relaxing. Overall I just can't rave enough about this spot.

I had an essential facial with Rachel yesterday and it was wonderful. Rachel is very kind and conscious of your needs. I was so relaxed during the process that I could have fallen asleep. My skins was soft and smooth afterwards, which was great. She also massages your neck, shoulders, arms and hands. Loved it!

Cedar is AMAZING! My hair looks and feels gorgeous. Couldn't be happier

Cedar is AMAZING! My hair looks and feels gorgeous. Couldn't be happier

Great experience, very professional... Love my stylist!

we started are day at 11:30am. we started with a sauna, then a 2 hour massage which was amazing. we then had a mud body wrap. We then had a great lunch with a glass of wine of course. we continued our spa day with a facial and a manicure. The staff and service here a wonderful. They make you feel relaxed and welcomed. It has become our favorite spa in Oregon.

Sarah is wonderful and makes it a very relaxing experience. This experience makes you forget all the other crazy things going on in your life. Love the spa environment too.

She's awesome, as per usual....B

Every time I've been to Gervais, the experience has been peaceful & relaxing. I sincerely appreciate the attention to detail by all of the staff. And being able to enjoy the suana and a hot shower is "icing on the cake," wonderful.

Great job with my eyebrows, Sarah!

My facial with Sarah was glorious (as always)! She used some new product that I totally love and my skin feels amazingly soft! Thank you!

As spas go, this is probably the most comprehensive in Eugene. Wonderful staff, very pleasant environment, great products, and great location. I have hair, facials, massages , manicures and pedicures and buy the best skin line and hair products the market has to offer.

I was very pleased with the haircut Ariel gave me the other day. She did a good job with my difficult hair!

I always have a wonderful experience at Gervais which begins with a welcoming greeting and the offer of water or tea, and a little chocolate. Then you are escorted to a dressing room where you are given a robe and sandals, and a locker for your clothes and personal items. The spa has a lovely relaxing atmosphere, where you feel pampered and catered to. I had a massage with Maple, and I think I was transformed to another plane! It was amazing! After my massage I had a relaxing foot soak. Even the bathroom is beautiful and there is a variety of products for your use, that you can also purchase in the salon. Everyone is so nice. It was wonderful!

It's been a while but I had a great time with Anna Sanchez yesterday - what an artist she is ! We were able to communicate wonderfully and she appreciated the artist in me as well : ) My hair looks great and I'm looking forward to more of this !

Visiting Gervais is a delightful experience from the minute you walk in the door. Everyone appears to truly understand customer service. My colors and cuts are constantly being complimented....even by complete strangers. Wouldn't want to go anywhere else. My stylist? I'm not telling. She is too good to share. LOL

Excellent waxing and facial services by Sarah W. She is always friendly and professional and provides exceptional service.

I came in today for my first facial ever. It was the most amazing, relaxing,pampering experience!! Thank you so much Rachel, you were wonderful.

My facial with Rachel was great! Very sweet.

My gel manicure was great! I love the color and the person who did my nails (I can't remember her name) was really nice and talented. She made sure I was very comforable the whole time.

Mom and I enjoyed a very relaxing, very professional and perfectly seamless day at the spa. Everything was perfectly timed, structured and executed. We will return soon. Thank you for such an enjoyable day.

shoulder and scalp massage were heavenly

Bronte did a fabulous job, as usual. She is interesting to talk with and very polite. Great stylist!

Libby is superb...she is talented, kind, has lovely humor and is exquisitely perfect in her work!

Gentle, thorough, professional

Bronte always leaves my hair 100% better than when I came in. She is a real miracle worker! The salon staff and stylists are so friendly and welcomin too. !

Andrea does an awesome job! She really knows how tof take care of her clients!

This was the perfect treat on my day off. I definetly give this spa a five star rating!!!

This was my first time at this salon and let's just say I'll be coming back again and again! Cedar is AMAZING! Very professional and friendly. My hair turned fantastic and is exactly what I was wanting.

Very relaxing. Took the stress out of life. The extra massage adds so much more. Cannot say enough about this amazing experience.

Everyone is very friendly and welcoming! Cedar is so talented, she is a wonderful stylist and I highly recommend her! And who doesn't love a bit of pampering, really?!?!?

She's the absolute best! Above and beyond every time!

My wife & I always look forward to our services with Brittany & Mandy. the conversation is always light-hearted, and the work is outstanding.

Kayla is wonderful. Perfect blend of professialism and friendliness.

Kayla is wonderful. Perfect blend of professialism and friendliness.

Thank you Cedar, you not only gave me a great hair cut but you made me feel so relaxed and gave me some great recommendations. You are a gem!

I have always felt the love at Gervais. Whether it is a day at the spa for a manicure or pedicure or a day getting a color and cut to my lovely red locks. I leave with a hug and a smile. Thank you

I've been coming to Gervais for ten years and have never been disappointed in the quality and care I've received. I recently saw Wells (a new addition to the Gervais team) and she blew my mind! I practically floated out of the building and can't wait to come back!

Cedar always makes me feel so relaxed and welcomed. I never feel rushed. She does an excellent job and I always leave feeling beautiful!

A great salon and day spa. Great ambiance - fireplace and sauna. Great Service and great staff. Good place for TLC and recovery from the winter blues.

Absolutely love everything about Gervais. There staff is absolutely professional and friendly. Atmosphere is calming and clean. Love the Aveda products.

Skylar makes my eyebrows look amazing every month and she is a loving and warm presence while she's doing it!

Awesome & soooo relaxing!! Great gals !

I'm usually a white-knuckle client with a new stylist, but Jennifer made me feel at ease immediately, listened to my ideas, and gave me the haircut I wanted (from long to short, with zero regret). Thank you!

Go to Gervais and book a massage with Kate! So relaxing, I think I melted.

Mandy was fantastic! Warm, personable and skilled. My tootsies feel fantastic!

Every time I tell Cedar to make my hair look amazing, she surpasses my expectations and I walk out with exactly what I was imagining, but better.

Nicest, sweetest, most delightful salon in Eugene. And Ariel is world class. What could be better!

Skylar is the best! I always feel great after I see her :)

I had another wonderful, relaxing massage on my birthday yesterday. Everyone is so polite and helpful and Kate is so good! Thank you, Camille

Cedar was friendly, helpful, and patient with my 3 year old who came with me.

Rachel is always professional and she does a really great job waxing

Rachael did my facial - she is incredible !!! Loved every moment !

When I telephoned the salon I was on hold for almost 30 minutes. I gave up and called again right away and someone picked up. The truth is, I think, that when on hold there is not one checking this feature properly. This is frustrating. I am not that happy with the on-line appointment making either as it is awkward. The service was not problematic once I could get an appointment!

I had a full leg and bikini wax with Kesha. She was friendly and professional and did a great job.

My first massage at Gervais was my first time to the salon/spa. I loved the atmosphere and my massage was perfect. The icing on the cake was getting to take a shower afterwards in one of their private showers. It all felt wonderfully relaxing, and I will definitely be returning.

I spent years afraid of allowing my crazy curly hair to be styled in a salon. It seemed like no one understood how to cut hair that was both curly and straight. My cousin recommended Cedar, and I gave it a shot for my birthday. Not only did I get an excellent cut that worked perfectly with my crazy hair, but she also does a scalp massage and found me a new product that conditions and cuts down on frizz. I am no longer afraid to visit a salon, and look forward to letting them pamper me when I do go now!!! This is an excellent full service salon with great customer service and reasonable prices. I highly recommend it!!!

Great day- everyone went out of their way to make sure I was being well taken care of. I came in on my birthday for a massage, mani and pedi. Was just a wonderful day! Thank you to Kate, Brittany and Andrea for your kind and caring services!

Kahlee is fabulous! Very beautiful salon!!!

I took a friend of my with me to the Salon for her birthday. She had what she described as "the best facial of her life" while I enjoyed a therapeutic massage. It's always a treat.

Kate is phenomenal!

Mandy was great! It was definitely the best manicure I've had. I look forward to going again.

I love this place! The staff are wonderful and the atmosphere is very welcoming. Will never stop coming here!

All the staff at Gervais are friendly and knowledgeable about their products. I always love the cuts and color work Stylist Alyssa does on my hair!

Ariel is awesome. I was scared I couldn't get the same level of stylist in Eugene that I had in LA. Ariel is BETTER! And such a sweetheart to boot. I also had a wonderful relaxing and healing manicure with Brittany, who is also awesome!

Always a wonderful experience! The staff is pleasant, the spa and salon are clean, and I am made to feel like my well-being and comfort is of utmost importance. I look forward to the relaxation and pampering in the future.

Jane is the best!!!!!! She listens to what you want and your hair is guaranteed to look stellar after your appointment.

Great service as always!

Excellent - she always takes time to hear what I'm trying to change with my hair and follows through with a great job

Love her personality--it doesn't overshine you. She feels you out and inserts her opinion when asked. Very caring and nurturing...I will be back!

Cedar was wonderful. Loved my hair!

The staff at Gervais are always wonderful. I always leave feeling happier.

Love it every time!

Had an awesome hour and a half massage followed by a shower. The Spa is always clean and inviting. I'm greeted with a smile. I highly recommend

I had my first massage ever with Seraphina and it was amazing. She made me feel completely comfortable and I'd never felt more relaxed in my life. I'd definitely Italy recommend!!

Laurie is sooo awesome and very professional. I love her friendly attitude and always look forward to my next appointment with her.

I've been going to Gervais since I moved here last December for hair styling and highlights, as well as spa services, and walk out happy every time. The staff are also helpful and courteous.

The best salon in Eugene. Alyssa is wonderful! Great cut, great color.

My cousin and I were in desperate need of a girls day, and everyone at Gervais made sure it happened. Pedicures at Gervais are amazing and very relaxing.

As a new resident to Oregon, I have been searching for a good hair salon. At the advice from a friend, I scheduled an appointment for highlighting touchup at Gervais. My new stylist, Kylia, was fantastic, actually listened to my dilemma, and knew exactly how to correct the brassy yellow that another salon had done to my hair. She restored highlights and lowlights that look natural and beautiful! Kaylia knew how to handle my thin, fine hair, and recommended several products that could help, without being pushy (which I purchased). All the Gervais staff were friendly and professional, and the salon was spotlessly clean and beautiful. My next appointment is already scheduled. Thank you Gervais!

Kelsey has amazing chair side manner. She listened to exactly what I wanted, didn't pressure me, and sent me on my way with an amazing haircut. I haven't found someone in the 4 years I've lived in Eugene who knows how to turn out layers. GET IN HER CHAIR!!

I had an Essential Massage with Sarafina, it was so wonderful. I felt revived and relaxed. Thank you for helping me unwind.

Alyssa is so good, very efficient. Feels like you can rely on her & trust her on her expertise. Feels like you're in good hands & knew she'll do a good job. Thank you!

I had my hair dyed to cover gray with Jane. She was very professional and everything went smoothly. She matched my hair color perfectly as promised. While waiting for the color to set, she wrapped my hands with hot towels and gave me a hand massage, it felt so good. The receptionists were courteous but had become less and less attentive each time I came back to Gervais. They used to be super nice.

Alycia is a very good listener and does an excellent job cutting my hair. Her manner is gentle and comfortable.

I received my first hot stone message today. It was wonderful, Sarah the hot stone tech was very well trained an professional. There was a problem early on with scheduling, so the spa comped my visit. I was delighted. I highly recommend this spa, everyone there is friendly and professional.

Best massage every with Skyler. I was so relaxed the whole time and she was so professional yet comfortable to be around. It was such a welcome break away from the work week and being able to just relax and get all of the tension out of my neck and back. I'll definitely be coming back

I never give reviews. Never never. This is a first... Simone is amazing. I have extremely thick, meant to live in a cold climate hair. I mean, I feel really bad for whomever has to tackle it. Simone did not make it feel daunting. She took control and told my hair what's up. My cut is great, color, weight, everything!!! I just loooooved her attitude. She didn't make it feel like a chore; like I have almost always experience. I am truly grateful.

All went fine with my spa pedicure until the end when I was told I would have to wait in the lobby while my toenails were drying. Never had this happen before and I could not understand why I couldn't wait in the nail room as there were only two women working and several empty chairs. I don't mind paying for a quality pedicure but I really disliked being shuffled into a busy waiting area with wet nails. This is the second bad experience I have had at Gervais. I am a good customer and generous tipper. Not really feeling like a valued guest after this.

Mary is amazing

I have had two essential messages at Gervais in the past and I was satisfied with the experience. However, I received a gift card for a hot rock messaga and twice in the last two months I have scheduled a message and then told that the tech couldn't perform the message for one reason or the other. I don't feel they should offer a service, if they can't deliver the service.

I've been coming to Gervais for a few years now - the salon and the spa, and the last two visits I've had an incredible facial with Rachel. She is incredibly friendly and knowledgeable, and I always leave feeling great about my skin. It's a fantastic experience and she is wonderful! Anyone would be lucky to work with her.

Brittany was great but I was suprised by the price. When I called to schedule my appt I was told pedicures were $55 but it turned out to be more. Out of my price range. Will probably go elsewhere only for that reason next time.

I am never disappointed when I come to Gervais Day Spa and Salon the staff is professional, courteous and my stylist Jennifer Streeter is the best in Eugene. I love the consistent training that Aveda provides their staff and the fact that they use top quality products that are not harmful to the environment. I couldn't be happier with the service I've received at Gervais and that's why I keep coming back.

This salon is very nice. They give you tea when you get there. Ask for Kiernan. He is so talented--men's or women's hair.

I am so pleased with my experience. It was a marvelous treat and I am sorry I didn't go sooner.

Great as always.

I highly recommend the salon as I have my hair cut and colored there. I also have had a couple of facials which were super.

If you want to feel completely relaxed and pampered, I suggest a facial at Gervis. A most enjoyable experience!

She was amazing! I always feel like I'm in a spa with her. She treats me like I'm her only client. Best. Hairdresser. Ever.

Kiernan was completely awesome ! He was very friendly, calming, and did a wonderful job on my hair. Thank you !!!

Such a great place they really care about there customers and how they look and feel !!! Manger was super nice and was my hair lady joanna Wallace.Thanks again for a great experience will definitely be back

Hot stone massage with Sarah is a consistently fabulous treat I givem myself whenever I can. If you don't like heat, it might not work for you. For me, it's the best massage I've ever had! I'm comparing it to massages I've had in the last ten years in Las Vegas, Scottsdale, and Chicago conference/resort hotels. Just great!

Bethany always personalizes my massage. She takes a sincere interest in my needs and preferences, and from there it is an hour of pure relaxation. I walk out of there feeling great and whole again. Thank you Bethany!

I went for a haircut and color with Libbie and manicure with Brigit, both of them were amazing, super nice,and very professional. The only thing I would change in your salon is the "front desk" they are a little bit rough, not very attentive, it ruined the beginning and end of what it supposed to be a very pleasant experience, but besides that, the rest of the professional team is very nice and highly competent.

She's the best. It's like visiting a friend each time I'm with her.

I go there for Chris, who gives me some of the best hair cuts I've ever had!

Excellent

Saw Kiernan again today and he worked his magic. I absolutely love my cut!

As always, Skylar is proficient and a great technician. She's the best waxer at Gervais. The women at the front desk are consistently nice, but never proficient and always seem like they are struggling to figure things out and are disorganized.

I have been getting tension headache for about a month straight, so i finally made my appointment. BEST massage i've ever received. Sarah V was my therapist. I hightly recommend her!

I have been getting tension headache for about a month straight, so i finally made my appointment. BEST massage i've ever received. Sarah V was my therapist. I hightly recommend her!

I got a body wrap done on Friday the 13th by Sarah. Originally, I had signed up for the sea bliss something or other wrap but after telling Sarah that I had psoriasis, she suggested that maybe we do the herbal wrap instead, because of the more Soothing/hydrating ingredients used as opposed to the more detoxifying ones in the sea bliss, which, I thought, was really sweet and helpful. During the wrap/massage, Sarah was PERF in every sense of the word; when I talked or laughed ( super ticklish) she responded, but otherwise Let Me enjoy the silence and relaxation of my service, which she took her time on. When it was finished, Sarah was super chill and did not, in any way, make me feel rushed or like I should be on my way at that very moment. She is great, I hope she does facials so that I can get one done by her. Sarah made me feel so beautiful and rejuvenated and balanced and I'm so glad that I took that 12:15 appointment :)

I got a body wrap done on Friday the 13th by Sarah. Originally, I had signed up for the sea bliss something or other wrap but after telling Sarah that I had psoriasis, she suggested that maybe we do the herbal wrap instead, because of the more Soothing/hydrating ingredients used as opposed to the more detoxifying ones in the sea bliss, which, I thought, was really sweet and helpful. During the wrap/massage, Sarah was PERF in every sense of the word; when I talked or laughed ( super ticklish) she responded, but otherwise Let Me enjoy the silence and relaxation of my service, which she took her time on. When it was finished, Sarah was super chill and did not, in any way, make me feel rushed or like I should be on my way at that very moment. She is great, I hope she does facials so that I can get one done by her. Sarah made me feel so beautiful and rejuvenated and balanced and I'm so glad that I took that 12:15 appointment :)

Stacie is so lovely, with special attention given to any problem areas Dermatological issues and very gentle. A full relaxation experience!

Stacie is so lovely, with special attention given to any problem areas Dermatological issues and very gentle. A full relaxation experience!

My experience with Gervais has always been amazing. They're top of the line skin and hair care products through Aveda has always ensured that my hair and skin look fabulous after leaving. Let alone their talented staff/stylists who make me feel welcomed and cared for every time I come in. Would definitely recommend, and have already to several friends and family members. .

My experience with Gervais has always been amazing. They're top of the line skin and hair care products through Aveda has always ensured that my hair and skin look fabulous after leaving. Let alone their talented staff/stylists who make me feel welcomed and cared for every time I come in. Would definitely recommend, and have already to several friends and family members. .

Always a great experience

Kayla was amazing. A super relaxing appt. I just wish I could make my hair the way she does.

Always a great experience

Sarah does a great job. Her facials are so relaxing and my skin is always glowing and an even tone afterward.

My only comment would be that it would be nice to have disposable razors in the shower. If we are going to go to the effort to wash our hair might as well shave and get a complete shower in! At least for me with two young children that would be especially nice.

Kayla was amazing. A super relaxing appt. I just wish I could make my hair the way she does.

My only comment would be that it would be nice to have disposable razors in the shower. If we are going to go to the effort to wash our hair might as well shave and get a complete shower in! At least for me with two young children that would be especially nice.

Andrea is awesome!

Andrea is awesome!

Sarah does a great job. Her facials are so relaxing and my skin is always glowing and an even tone afterward.

Libby is exceptional! Very professional, highly ethical. She did my daughter's hair too and she looks fantastic. I would recommend Libby a million times :)

Libby is exceptional! Very professional, highly ethical. She did my daughter's hair too and she looks fantastic. I would recommend Libby a million times :)

a great place to relax and sip a cup of tea and get a great haircut!

The front desk staff warmly greeted me and got me checked in. My massage was wonderful and loved all the little touches including the foot soak following. I will continue to recommend gervais to anyone and everyone.

a great place to relax and sip a cup of tea and get a great haircut!

The front desk staff warmly greeted me and got me checked in. My massage was wonderful and loved all the little touches including the foot soak following. I will continue to recommend gervais to anyone and everyone.

My experience at Gervais (with Amanda) has been truly the only positive one I've had (ever) re: hair salons. The salon itself is beautiful and inviting, and the services are an absolute bargain for how much time and effort everyone puts in to the clients. Amanda somehow read my mind and knew exactly what I wanted to do with my hair, and I will be coming back regularly for more haircuts.

My experience at Gervais (with Amanda) has been truly the only positive one I've had (ever) re: hair salons. The salon itself is beautiful and inviting, and the services are an absolute bargain for how much time and effort everyone puts in to the clients. Amanda somehow read my mind and knew exactly what I wanted to do with my hair, and I will be coming back regularly for more haircuts.

Katie was fabulous - really took the time to make sure I had a good experience and my pedicure was great. My nail polish was a little finicky, but she made sure the color came out right. My only reason for 4 stars instead of 5 was the waiting area/cleanliness could be a little better. But, I would absolutely recommend a pedicure with Katie! I am also very likely to try other services.

As always, the people at Gervais are so welcoming and the services are beyond expectations. Thank you!

As always, the people at Gervais are so welcoming and the services are beyond expectations. Thank you!

Cedar is amazing! She is attentive, professional, really good at what she does and so kind!

Cedar is amazing! She is attentive, professional, really good at what she does and so kind!

I've been twice now for a haircut. Both times with Chris. He has taken extra time and care each visit to make certain my (very short) hair is perfect. I love the way I look each time. The true test is as my hair grows out. And so far, it grows out beautifully as well. It's very hard to find someone who works so well with short hair. There is no forgiveness. As it grows out. Chris is excellent.

I've been twice now for a haircut. Both times with Chris. He has taken extra time and care each visit to make certain my (very short) hair is perfect. I love the way I look each time. The true test is as my hair grows out. And so far, it grows out beautifully as well. It's very hard to find someone who works so well with short hair. There is no forgiveness. As it grows out. Chris is excellent.

Both massage therapist were amazing. Very soothing and stress relieving. I would definitely recommend them and come back again

Both massage therapist were amazing. Very soothing and stress relieving. I would definitely recommend them and come back again

I went in for a massage with Kate L. and it was the best massage I've ever had!

I went in for a massage with Kate L. and it was the best massage I've ever had!

Chris always outdoes my hopes! His haircuts suit ...and stay graceful and easy to care for until my next cut. Hurrah! And thanks, Gervais, for your friendly, serene atmosphere.

Ariel is always great at problem solving , creativity and her skills is amazing.

Sarah is amazing and I recommend her to everyone. My facial was the best ever.

Chris always outdoes my hopes! His haircuts suit ...and stay graceful and easy to care for until my next cut. Hurrah! And thanks, Gervais, for your friendly, serene atmosphere.

Ariel is always great at problem solving , creativity and her skills is amazing.

Sarah is amazing and I recommend her to everyone. My facial was the best ever.

Kate is amazing and I exclusively see her. She addresses each issue I may have with my neck/back every time.

Kate is amazing and I exclusively see her. She addresses each issue I may have with my neck/back every time.

clean and relax very comfortable was so good !!!

Amazing customer care.

Amazing customer care.

Ashlynn is a wonderful LMT! My usual Gervais massage therapist wasn't available and my back was acting up. Ashlynn was able to fit me in that day. I'm so thankful I found her because she helped me immensely! I felt like a new person after my massage. I will definitely be re-booking with her and highly recommend you do to!

My visit was wonderful. I felt pampered from the moment I walked in the door. The environment was beautiful and relaxing and my massage therapist was knowledgeable and skillful. I left feeling refreshed and soft and smelling delicious!

Ashlynn is a wonderful LMT! My usual Gervais massage therapist wasn't available and my back was acting up. Ashlynn was able to fit me in that day. I'm so thankful I found her because she helped me immensely! I felt like a new person after my massage. I will definitely be re-booking with her and highly recommend you do to!

My visit was wonderful. I felt pampered from the moment I walked in the door. The environment was beautiful and relaxing and my massage therapist was knowledgeable and skillful. I left feeling refreshed and soft and smelling delicious!

Ariel is such a wonderfully skilled stylist. She is an expert at bangs -- of any style, and believe me, I have had them all. Besides doing a great job with my cut, color, and extensions, she is always willing to advise and mentor others with a smile!

Ariel is such a wonderfully skilled stylist. She is an expert at bangs -- of any style, and believe me, I have had them all. Besides doing a great job with my cut, color, and extensions, she is always willing to advise and mentor others with a smile!

Friendly workers. Clean and nice atmosphere

Friendly workers. Clean and nice atmosphere

Very relaxing environment, stylist took time to listen to me. He did a great massage and was pleasant to chat with.

Marry was a great masseause, fantastic friendly personality. Clean room, great experience!

Skylar is amazing. She is a skilled waxing technician. But she is such a joy with a fun lovely personality.

Marry was a great masseause, fantastic friendly personality. Clean room, great experience!

I was disappointed in the pedicure. It was a foot soak and nail polish change only. I will elsewhere next time.

Very good!!

Very good!!

I was disappointed in the pedicure. It was a foot soak and nail polish change only. I will elsewhere next time.

Gervais provides an amazing spa experience from the moment you walk in the door. Staff are very conscientious and pleasant, not to mention highly skilled! The spa environment is relaxing and I feel pampered to the last moment, the comfortable, luxurious post massage shower is a great way to cap an afternoon at the spa. You will feel ready to reengage the world after your service.

Gervais provides an amazing spa experience from the moment you walk in the door. Staff are very conscientious and pleasant, not to mention highly skilled! The spa environment is relaxing and I feel pampered to the last moment, the comfortable, luxurious post massage shower is a great way to cap an afternoon at the spa. You will feel ready to reengage the world after your service.

Gervais is awesome! Nice people-you'll feel pampered!

Gervais is awesome! Nice people-you'll feel pampered!

Rachel was professional, friendly and absolutely talented. I left feeling like a movie star. Can't wait for my next visit.

Bronte was amazing! I know that she knew her stuff by all the detailed questions she asked me, things that I had never even thought about and had never been asked before. I love that they offer a free bang tree trim in between hair cuts, that is really going above and beyond for your clients and something I really need with the kind of haircut I have. I have already gotten many, many compliments on my highlights/haircut and won't be going anywhere else!!!

Excellent, thoughtful, and attentive care from nail tech Sarah Dahl, as always.

Excellent, thoughtful, and attentive care from nail tech Sarah Dahl, as always.

Bronte was amazing! I know that she knew her stuff by all the detailed questions she asked me, things that I had never even thought about and had never been asked before. I love that they offer a free bang tree trim in between hair cuts, that is really going above and beyond for your clients and something I really need with the kind of haircut I have. I have already gotten many, many compliments on my highlights/haircut and won't be going anywhere else!!!

I was a tad nervous for my waxing appointment and Skyler was so amazing. Went though the process step by step and was incredible. She is an artist and highly skilled. There is no one better and she is impeccable! I have already recommended her to 2 friends. She's the best.

Rachel was professional, friendly and absolutely talented. I left feeling like a movie star. Can't wait for my next visit.

I was a tad nervous for my waxing appointment and Skyler was so amazing. Went though the process step by step and was incredible. She is an artist and highly skilled. There is no one better and she is impeccable! I have already recommended her to 2 friends. She's the best.

My husband and I were both very happy with our couples massage. We each have very different needs massage-wise and both of our expectations were exceeded. Love Gervais!

As always, I was treated like a queen.......I love this spa!

As always, I was treated like a queen.......I love this spa!

My husband and I were both very happy with our couples massage. We each have very different needs massage-wise and both of our expectations were exceeded. Love Gervais!

I always have a great experience at Gervais. I have long curly frizzy hair and Amanda tries different products and techniques to get the best look possible for me. I've also had massages there and it is always a restorative and relaxing experience.

I always have a great experience at Gervais. I have long curly frizzy hair and Amanda tries different products and techniques to get the best look possible for me. I've also had massages there and it is always a restorative and relaxing experience.

Jamie was wonderful! I felt very pampered and spoiled.

Jamie was wonderful! I felt very pampered and spoiled.

Haircut and color with Alyssa. A great stylist!

Employees very attentive and caring. Great visit. Facilities are clean and very serene.

This was my fourth time visiting Jennifer at Gervais and I left happier than ever. Jennifer really takes the time to talk to me about my short and long term hair goals. I'm so impressed by the notes that she takes after my appointment-- I feel like she remembers what I want more than I do! The level of customer service is wonderful from all members of the staff, and Aveda products leave my hair feeling so healthy.

My experience was 5 star! Alyssa did a great job on my hair and love the color!

This was my fourth time visiting Jennifer at Gervais and I left happier than ever. Jennifer really takes the time to talk to me about my short and long term hair goals. I'm so impressed by the notes that she takes after my appointment-- I feel like she remembers what I want more than I do! The level of customer service is wonderful from all members of the staff, and Aveda products leave my hair feeling so healthy.

Employees very attentive and caring. Great visit. Facilities are clean and very serene.

Rachel is wonderful! Perfect eyebrows after wax, relaxing facial.

Rachel is wonderful! Perfect eyebrows after wax, relaxing facial.

Haircut and color with Alyssa. A great stylist!

My experience was 5 star! Alyssa did a great job on my hair and love the color!

Excellent service and friendly staff.

Excellent service and friendly staff.

Bethany gave me a splendid massage yesterday and I will definitely return for my next massage with her. The salon is lovely, the service is quite good and I'm happy to have all of the Aveda products available. Thanks!

Bethany gave me a splendid massage yesterday and I will definitely return for my next massage with her. The salon is lovely, the service is quite good and I'm happy to have all of the Aveda products available. Thanks!

I love everyone who works their, so friendly

I love everyone who works their, so friendly

My experience was wonderful! Your entire staff displayed perfect customer service. Your facilities are exactly what I was looking for. My masseus (Shelly) was fantastic!! This will be my go-to place!!

My experience was wonderful! Your entire staff displayed perfect customer service. Your facilities are exactly what I was looking for. My masseus (Shelly) was fantastic!! This will be my go-to place!!

Amanda was cheerful and thorough in her work and spent almost two hours on a haircut just to make sure it was perfect! I'll be coming back soon!

My spa membership lapsed and I received an email a month or two after, apologizing that I had not been contacted and asking if I wanted to continue. I responded that I'd like to continue, but never received a response that my message had been received. However, I went with the assumptive approach that it was continued and I scheduled a service. When I went to pay for it, I was told that my membership had ended. I explained to the receptionist know that I had received an email asking if I'd like to continue and I had replied yes. She honored the spa discount but when I wanted to change my credit card on the account, she said the only one who could do that was the owner and that she would call me. I still have not received a call from the owner, nor am I sure that my membership has been continued. The same thing happened a year ago; my membership lapsed and I was never contacted to see if I wanted to continue. I thought for sure that systems would have been put in place to ensure this would not happen again, to me or other spa members. My experience is favorable with the exception of the front desk. Systems need to be tightened up, and personnel needs to be trained for a higher quality of customer service. One more thing... The nail technicians have always been excellent. This time, however, I would rate my pedicure technician as average. She was not as gentle as the other technicians. She said she had just graduated and this was her first job. I asked her how she liked it, and she said she did, but she wished it wasn't as expensive because her friends couldn't even afford to come in. Again, more training is needed!

Saw Sarah C. for a massage and I've never had a spa massage before. She was so personable and welcoming. The massage itself wasn't quite what I was expecting, but it was very relaxing. The only downside was that, even though I followed after-care directions, I still developed a crazy-awful headache afterwards.

Amanda was cheerful and thorough in her work and spent almost two hours on a haircut just to make sure it was perfect! I'll be coming back soon!

Saw Sarah C. for a massage and I've never had a spa massage before. She was so personable and welcoming. The massage itself wasn't quite what I was expecting, but it was very relaxing. The only downside was that, even though I followed after-care directions, I still developed a crazy-awful headache afterwards.

Wonderful as always!

Bethany has an amazing relaxing touch!

Bethany has an amazing relaxing touch!

Wonderful as always!

This was my second appointment with Kayla and it was as good of an experience as the first. She is upbeat, and asked many questions regarding my hair. She always makes it a comfortable and enjoyable experience. I have finally found my hairdresser!

I had a massage with Ashlyn and it was the best massage I have ever had. She was super sweet and professional and definitely knows how to get her clients relaxed and feeling better. I highly recommend her. Also, the salon was extremely nice and the employees make you feel very welcome!

This was my second appointment with Kayla and it was as good of an experience as the first. She is upbeat, and asked many questions regarding my hair. She always makes it a comfortable and enjoyable experience. I have finally found my hairdresser!

Always so fun to see Kelly. She does a great job and is fun to talk to.

Always so fun to see Kelly. She does a great job and is fun to talk to.

I had a massage with Ashlyn and it was the best massage I have ever had. She was super sweet and professional and definitely knows how to get her clients relaxed and feeling better. I highly recommend her. Also, the salon was extremely nice and the employees make you feel very welcome!

Last visit started 15 minutes late. Would appreciate a call or text letting me know she was running late as I had to leave early from my paying job for appointment. Scheduling/front desk staff is always a challenge. Salon needs to hire smarter folks and/or train them better. I was on the phone for 15 minutes with one of them recently trying to schedule a simple cut for my daughter. Got so frustrated I hung up while on hold the second time and called back another day. The rigidity in stating how long my cut/color should take vs. how long it does take is incomprehensible. My file lists my services as requiring 2 hours but in reality I am always done in 1.5 hours. This affects how I am scheduled since the schedulers have to find a 2 hour slot for me. I asked for this to be changed before but it was not changed. This visit I asked my stylist to modify my requirement and she scaled it back to 1:45.

Alyssa was fantastic! I love my haircut and she did a wonderful job.

Alyssa was fantastic! I love my haircut and she did a wonderful job.

Love my haircut .......Thank you Kylia

Love my haircut .......Thank you Kylia

I was somewhat disappointed with the pedicure I had.. I've been to Gervais before and usually the pedicures are amazing.. The massage wasn't the greatest.. I wasn't impressed. For the price you charge and for the past experiences I've had I would expect a more..

I was somewhat disappointed with the pedicure I had.. I've been to Gervais before and usually the pedicures are amazing.. The massage wasn't the greatest.. I wasn't impressed. For the price you charge and for the past experiences I've had I would expect a more..

Excellent service. One of the best massages I've ever had.

I came in for an Ultimate Facial. It was wonderful from start to finish. The actual spa area was beautiful and relaxing. Rachel was awesome and I could not have had a more enjoyable experience.

I came in for an Ultimate Facial. It was wonderful from start to finish. The actual spa area was beautiful and relaxing. Rachel was awesome and I could not have had a more enjoyable experience.

Excellent service. One of the best massages I've ever had.

Mary is an exceptional CMT with a good skill at setting up a calm relaxing spa experience

Mary is an exceptional CMT with a good skill at setting up a calm relaxing spa experience

It's really good!

It's really good!

Amanda took her time and did a fabulous job with my hair. She made me feel calm and rejuvenated. I'm going back to her for all of my hair needs!

Amanda took her time and did a fabulous job with my hair. She made me feel calm and rejuvenated. I'm going back to her for all of my hair needs!

A professional and upscale atmosphere. Chris always gives a good haircut.

The spa was beautiful and serene. Loved the "transition room" along with all the small indulgences: footbath, infused water, hot tea, cheesecake bite, fireplace, etc. All perfect! The staff were very professional and most importantly, they were friendly. So important! I felt welcomed the moment I walked in. Even other staff members who simply passed by were friendly and said hello. The treatment rooms were perfect and calming. I felt completely pampered and valued. Thank you! It was a wonderful experience and I will be back!

The spa was beautiful and serene. Loved the "transition room" along with all the small indulgences: footbath, infused water, hot tea, cheesecake bite, fireplace, etc. All perfect! The staff were very professional and most importantly, they were friendly. So important! I felt welcomed the moment I walked in. Even other staff members who simply passed by were friendly and said hello. The treatment rooms were perfect and calming. I felt completely pampered and valued. Thank you! It was a wonderful experience and I will be back!

Wonderful as usual

Wonderful as usual

A professional and upscale atmosphere. Chris always gives a good haircut.

Perfectly relaxing! I felt thoroughly pampered.

Alyssa is an amazing stylist. She provides excellent service every time.

Alyssa is an amazing stylist. She provides excellent service every time.

Perfectly relaxing! I felt thoroughly pampered.

Cedar gave me an amazing hair cut and educated me on how to take care of my curly hair/

Cedar gave me an amazing hair cut and educated me on how to take care of my curly hair/

Andrea did an awesome job. Made my day!

Andrea did an awesome job. Made my day!

Laurie is remarkable! Highlights (including emerald green), cut & style absolutely perfect. Best part is spending time with a genuinely caring and capable stylist with a great personality. Everyone on the Gervais team helpful and kind. Love going to Gervais for hair care with Laurie and pedis by Sarah. - Michele, age 65

Laurie is remarkable! Highlights (including emerald green), cut & style absolutely perfect. Best part is spending time with a genuinely caring and capable stylist with a great personality. Everyone on the Gervais team helpful and kind. Love going to Gervais for hair care with Laurie and pedis by Sarah. - Michele, age 65

Very relaxing and Rachel was super sweet! Didn't want to leave!

Very relaxing and Rachel was super sweet! Didn't want to leave!

Secretary called me the day before my appointment and continued talking to her friend until I said hello a few times when she finally acknowledged someone picked up. She told me my appointment was cancelled and offered me times that didn't work for my schedule (during school, when I was out of town - I scheduled this weeks ago keep in mind). Finally it seemed like they found a replacement so I could go in the same day with a different stylist. When I got there the next day, they hadn't actually told the stylist she had an appointment with me which I found unprofessional and unfair to the stylist. I also didn't get tea or chocolate which isn't a huge deal but I'm not paying $40 for a haircut, I'm paying $40 for the spa experience. Haircut was alright but I felt like the stylist was rushed and I felt bad for making her stay an hour after she was probably done. Stylist also made a face at my split ends which is understandable but was honestly pretty rude. I also picked the other stylist because she knew how to deal with my bangs and this one seemed confused. I've been going here for a while just to feel pampered but this felt more like a chore. Going to find somewhere more afordable next time since all I'm getting out of this is a haircut apparently.

Jane is the best! Professional, great haircut, and friendly!!

Jane is the best! Professional, great haircut, and friendly!!

Secretary called me the day before my appointment and continued talking to her friend until I said hello a few times when she finally acknowledged someone picked up. She told me my appointment was cancelled and offered me times that didn't work for my schedule (during school, when I was out of town - I scheduled this weeks ago keep in mind). Finally it seemed like they found a replacement so I could go in the same day with a different stylist. When I got there the next day, they hadn't actually told the stylist she had an appointment with me which I found unprofessional and unfair to the stylist. I also didn't get tea or chocolate which isn't a huge deal but I'm not paying $40 for a haircut, I'm paying $40 for the spa experience. Haircut was alright but I felt like the stylist was rushed and I felt bad for making her stay an hour after she was probably done. Stylist also made a face at my split ends which is understandable but was honestly pretty rude. I also picked the other stylist because she knew how to deal with my bangs and this one seemed confused. I've been going here for a while just to feel pampered but this felt more like a chore. Going to find somewhere more afordable next time since all I'm getting out of this is a haircut apparently.

Beautiful salon!

KYLA is a new and talented stylist. Very sweet and attentive. Made me feel totally relaxed and gave me an excellent haircut. Shari

Beautiful salon!

KYLA is a new and talented stylist. Very sweet and attentive. Made me feel totally relaxed and gave me an excellent haircut. Shari

Jennifer was wonderful! I am real excited about my haircut and would recommend her to anyone.

Jennifer was wonderful! I am real excited about my haircut and would recommend her to anyone.

Everyone was very friendly and welcoming. Cedar took the time to listen to me and find out what I wanted, and she gave me an excellent hair cut. I love it and I will definitely be back :)

This was an amazing experience! My facial was fantastic and Sarah Woods was amazing!! Will definitely be back for sure!

Everyone was very friendly and welcoming. Cedar took the time to listen to me and find out what I wanted, and she gave me an excellent hair cut. I love it and I will definitely be back :)

This was an amazing experience! My facial was fantastic and Sarah Woods was amazing!! Will definitely be back for sure!

Came in with hair that had been bleached and died by two different stylists from other salons - my hair was a train wreck. Bronte made me feel like confident in her skills and I trusted her to give me the hair Id been wanting for months and she did just that! I will never go to another salon or stylist again. I finally love my hair.

Came in with hair that had been bleached and died by two different stylists from other salons - my hair was a train wreck. Bronte made me feel like confident in her skills and I trusted her to give me the hair Id been wanting for months and she did just that! I will never go to another salon or stylist again. I finally love my hair.

The spa was beautiful, relaxing, and very welcoming! The staff was friendly but calm and really set the mood. My masseuse listened to what hurt and where my main concerns. She did an amazing job on my back/shoulders and asked frequently about pressure and dug deeper when requested. First time Ive ever had someone really listen in a massage!

The spa was beautiful, relaxing, and very welcoming! The staff was friendly but calm and really set the mood. My masseuse listened to what hurt and where my main concerns. She did an amazing job on my back/shoulders and asked frequently about pressure and dug deeper when requested. First time Ive ever had someone really listen in a massage!

I absolutely love this place! It's heaven!

Womderfully relaxing and great haircut! Thanks, Chris.

best pedicure I have ever had, thanks

I absolutely love this place! It's heaven!

Womderfully relaxing and great haircut! Thanks, Chris.

Fantastic massage!

Fantastic massage!

best pedicure I have ever had, thanks

The treatment and the stylist was very nice, but the result did not turn out as I had hoped.

The treatment and the stylist was very nice, but the result did not turn out as I had hoped.

Facility was clean and modern. The receptionist was welcoming and helpful. The stylist was very pleasant and friendly but didn't have the experience I would've expected at a place like this. I would've really liked to have been able to get some information about them before coming in (no bios or info was available online).

Facility was clean and modern. The receptionist was welcoming and helpful. The stylist was very pleasant and friendly but didn't have the experience I would've expected at a place like this. I would've really liked to have been able to get some information about them before coming in (no bios or info was available online).

The attention to detail and comfort was taken to the best level possible! Felt totally spoiled with each treatment in my pedicure!

The attention to detail and comfort was taken to the best level possible! Felt totally spoiled with each treatment in my pedicure!

It was amazing!!! The techniques they use are great :)

It was amazing!!! The techniques they use are great :)

I came in with a fair amount of uncertainty. I haven't had the greatest experience with haircuts or trying a new style and actually liking it but I was surprised at how much I loved the environment and my stylist Kylia. Great customer service and cut - she was really exact and gave a lot of patience in working with my generic request of bangs and a trim and gave me a style I can't stop going on about. I will definitely be going back.

I came in with a fair amount of uncertainty. I haven't had the greatest experience with haircuts or trying a new style and actually liking it but I was surprised at how much I loved the environment and my stylist Kylia. Great customer service and cut - she was really exact and gave a lot of patience in working with my generic request of bangs and a trim and gave me a style I can't stop going on about. I will definitely be going back.

I love coming here. Everyone is professional and helpful. Try the tea you are offered; it's great.

I love coming here. Everyone is professional and helpful. Try the tea you are offered; it's great.

everybody was so friendly and it was relaxing

everybody was so friendly and it was relaxing

The services and experience that Mandy and Brittany provide are unparalleled. Relaxing, fun, best pedicure in town!

The services and experience that Mandy and Brittany provide are unparalleled. Relaxing, fun, best pedicure in town!

The massage and atmosphere were wonderful. Very clean, relaxing, and just what I needed. However, this spa experience was a gift and when I checked out, I was told the price and asked how I wanted to pay. I would think this would have been noted that it was to be paid with a specific card or something. I wish there was a way to avoid have avoided this...

Skylar was wonderful as usual.

The massage and atmosphere were wonderful. Very clean, relaxing, and just what I needed. However, this spa experience was a gift and when I checked out, I was told the price and asked how I wanted to pay. I would think this would have been noted that it was to be paid with a specific card or something. I wish there was a way to avoid have avoided this...

The very best place in town for a pedicure! You are treated like a queen! It is so peaceful and relaxing, and a time to just unwind and enjoy the pampering.

The very best place in town for a pedicure! You are treated like a queen! It is so peaceful and relaxing, and a time to just unwind and enjoy the pampering.

Skylar was wonderful as usual.

this was my second visit having a facial by Stacie. I was treating a friend for her birthday and the whole experience was very relaxing with lovely ambiance and special touches. Enjoyed the sauna too. the staff is very gracious.

this was my second visit having a facial by Stacie. I was treating a friend for her birthday and the whole experience was very relaxing with lovely ambiance and special touches. Enjoyed the sauna too. the staff is very gracious.

My stylist was very pleasant and attentive. He wasn't talkative but I'm not really either so that worked out just fine. His process was interesting, and I've never seen anybody cut my hair quite in the way that he did, not in terms of style but how he as an artist needed to be situated, etc. Again, I didn't mind in the slightest, but it was noticeable. :) It was a very nice experience from beginning to end and I am happy with the results. I will be coming back again. Thank you.

My stylist was very pleasant and attentive. He wasn't talkative but I'm not really either so that worked out just fine. His process was interesting, and I've never seen anybody cut my hair quite in the way that he did, not in terms of style but how he as an artist needed to be situated, etc. Again, I didn't mind in the slightest, but it was noticeable. :) It was a very nice experience from beginning to end and I am happy with the results. I will be coming back again. Thank you.

My experience was wonderful. So relaxing, and my hair color turned out fabulous. Many thanks.

My experience was wonderful. So relaxing, and my hair color turned out fabulous. Many thanks.

Rachel always makes the experience relaxing and rewarding. Thank you, Rachel!

Rachel always makes the experience relaxing and rewarding. Thank you, Rachel!

I love how Kayla cuts my hair!

My massage was wonderful, it just seemed to go by too quickly. I felt like I didn't have very much time on my front as I had on my back.

Relaxing and wonderful. Very pleased with my facial, Rachel did a terrific job. The place is beautiful and softly lit.

My massage was wonderful, it just seemed to go by too quickly. I felt like I didn't have very much time on my front as I had on my back.

Relaxing and wonderful. Very pleased with my facial, Rachel did a terrific job. The place is beautiful and softly lit.

I had my first professional massage of my life the other day at the very capable hands of your Sarah Cooper. It was, in all honesty, one of the best experiences of my life. From the warm welcome to the comfortable accommodations, up to and including the wonderfully relaxing experience of the massage itself. I only wished I would have set aside more time to take advantage of the complimentary foot soak or sauna experience to round out the morning. Next time. And believe me, there will be a next time.

I had my first professional massage of my life the other day at the very capable hands of your Sarah Cooper. It was, in all honesty, one of the best experiences of my life. From the warm welcome to the comfortable accommodations, up to and including the wonderfully relaxing experience of the massage itself. I only wished I would have set aside more time to take advantage of the complimentary foot soak or sauna experience to round out the morning. Next time. And believe me, there will be a next time.

love Andrea, she does a great service.

I've been going to Skylar for years now and have been very happy with her services. However, the brow wax increased in price to $25, so I won't be going back. $20 was my limit for the service but was willing to pay it for the convenience and efficiency but now will either do them myself or head to the mall for $10 threading.

love Andrea, she does a great service.

Skylar is amazing. This is the only person i will be going to and definitely refer others! Thank you! Very happy. Pricey, but worth every penny.

Skylar is amazing. This is the only person i will be going to and definitely refer others! Thank you! Very happy. Pricey, but worth every penny.

I had a chakra balancing massage. It was absolutely wonderful, I felt pampered and honored from the moment I walked through the door.

I had a chakra balancing massage. It was absolutely wonderful, I felt pampered and honored from the moment I walked through the door.

Bronte is the best! Had a nice time with her as always

Bronte is the best! Had a nice time with her as always

Skylar is amazing as always

Skylar is amazing as always

Kelly was great as usual. The salon is always professional and fantastic.

Kelly was great as usual. The salon is always professional and fantastic.

Jane is the best! She provides excellent customer service, makes you feel like you're the only one in the room and gives you an incredible haircut and style!

Jane is the best! She provides excellent customer service, makes you feel like you're the only one in the room and gives you an incredible haircut and style!

Brittany immediately made me feel relaxed and welcome after a long day at work. My manicure was as always perfection from her!

Brittany immediately made me feel relaxed and welcome after a long day at work. My manicure was as always perfection from her!

What a fantastic experience. It was just what I was hoping for. Mary gave an excellent massage. I felt pampered from the moment I walked in the door. The post massage footsoak is a really nice way to keep relaxing after the massage.

What a fantastic experience. It was just what I was hoping for. Mary gave an excellent massage. I felt pampered from the moment I walked in the door. The post massage footsoak is a really nice way to keep relaxing after the massage.

As always a good result thanks to Jane agreat stylist and very nice person

As always a good result thanks to Jane agreat stylist and very nice person

Everybody was very present and calming! It was exactly what I needed. Thank you!

Everybody was very present and calming! It was exactly what I needed. Thank you!

Always great service and quality. Kayla is my stylist and I am so happy with her advice and the results.

Always great service and quality. Kayla is my stylist and I am so happy with her advice and the results.

Another wonderful pedicure at Gervais. Jamie was great, I will ask for her next time. I'm giving 4 stars instead of 5 only because the pedicure room is not handicap accessible. The techs were very helpful with my elder grandmother, but it was very difficult and scary getting her down off the platform, and she came very close to falling. Management, please install a rail so that alter-abled folks can get up in those seats (and back down!). It could just be one rail on the far seat. I think gran could get down if she had something to hold onto. Thanks for considering this. We've tried other places but Gervais is the best in town. Thank you!

Another wonderful pedicure at Gervais. Jamie was great, I will ask for her next time. I'm giving 4 stars instead of 5 only because the pedicure room is not handicap accessible. The techs were very helpful with my elder grandmother, but it was very difficult and scary getting her down off the platform, and she came very close to falling. Management, please install a rail so that alter-abled folks can get up in those seats (and back down!). It could just be one rail on the far seat. I think gran could get down if she had something to hold onto. Thanks for considering this. We've tried other places but Gervais is the best in town. Thank you!

Kayla is absolutely amazing. I've been going to her for a little over a year and she always done my hair perfect every time!

Kayla is absolutely amazing. I've been going to her for a little over a year and she always done my hair perfect every time!

It is such a pleasure to come to my appointments. Anna is amazing!

There is a friendly atmosphere and Jamie is great at doing pedicures!

My hair stylist, Jane, is very talented, knowledgeable, and patience. She understands my needs and really caters to them. My haircut came out just the way I wanted. The Gervais Salon has very nice, clean and calming environment.

I really like having my hair cut and colored by Chris Bratton. He takes his time and listens. I receive many compliments on my hair color. This salon also has a relaxing atmosphere. The staff is always friendly and upbeat.

I really like having my hair cut and colored by Chris Bratton. He takes his time and listens. I receive many compliments on my hair color. This salon also has a relaxing atmosphere. The staff is always friendly and upbeat.

My hair stylist, Jane, is very talented, knowledgeable, and patience. She understands my needs and really caters to them. My haircut came out just the way I wanted. The Gervais Salon has very nice, clean and calming environment.

I love skylar she's she best

I love skylar she's she best

It is such a pleasure to come to my appointments. Anna is amazing!

There is a friendly atmosphere and Jamie is great at doing pedicures!

Gervais has a great ambiance and great service. It was so relaxing to receive a delicious cup of tea and light scalp massage prior to my haircut. My cut turned out perfectly and I left feeling relaxed and rejuvenated.

very nice

Gervais has a great ambiance and great service. It was so relaxing to receive a delicious cup of tea and light scalp massage prior to my haircut. My cut turned out perfectly and I left feeling relaxed and rejuvenated.

very nice

Gervias is the full meal deal ;) my boyfriend and I were treated like royalty on Valentines day and will most definitely be back! Not only was my skin rejuvenated but my spirit was too from the essential facial I received. Thank you to everyone there!

The massage and foot soak I had were wonderful and relaxing, I almost fell asleep. Kristen is great and I like how she uses pressure points in her massage technique.

Gervias is the full meal deal ;) my boyfriend and I were treated like royalty on Valentines day and will most definitely be back! Not only was my skin rejuvenated but my spirit was too from the essential facial I received. Thank you to everyone there!

Keisha was amazing, as usual!

Keisha was amazing, as usual!

First my pedicure experience with Mandy was wonderful as always - she is amazing and my feet still feel pampered and look great! Second, the full weave and cut from Bronte looks awesome! She is very talented and the highlights blend in so beautifully and look so natural (not an easy thing to do); my hair looks and feels great! Thank you Gervais for the excellent service, friendly atmosphere, and your exceptional team!

First my pedicure experience with Mandy was wonderful as always - she is amazing and my feet still feel pampered and look great! Second, the full weave and cut from Bronte looks awesome! She is very talented and the highlights blend in so beautifully and look so natural (not an easy thing to do); my hair looks and feels great! Thank you Gervais for the excellent service, friendly atmosphere, and your exceptional team!

Jen was incredible and did a great job on my hair! She listened to everything I wanted done, and was the sweetest person the whole time.

My appointment started rift on time. Bronte did an amazing job with my cut and color.

My appointment started rift on time. Bronte did an amazing job with my cut and color.

Jen was incredible and did a great job on my hair! She listened to everything I wanted done, and was the sweetest person the whole time.

My massage and pedicure were amazing as always! Thank you!

I felt so pampered! It was a wonderful experience. Love my hairdresser, Joanna, and she did the best color highlighting on my hair! I also l love the education...tips to make my hair healthier.

Chris is great

My massage and pedicure were amazing as always! Thank you!

Chris is great

I felt so pampered! It was a wonderful experience. Love my hairdresser, Joanna, and she did the best color highlighting on my hair! I also l love the education...tips to make my hair healthier.

Anna is the most professional & talented stylist I have ever seen. She listens & creates the best possible style & color

Anna is the most professional & talented stylist I have ever seen. She listens & creates the best possible style & color

It was a great experience - I felt very comfortable and cared for.

It was a great experience - I felt very comfortable and cared for.

I had the most relaxing and comforting experience this week. This is where I get all of my massages and I recommend it to all of my clients.

Very great massage! I felt very relaxed. Kristen was excellent!!! Made me feel very comfortable for my first visit.

I had a great experience with Kiernan. He listened to me and worked expertly on my hair cutting and styling.

Very great massage! I felt very relaxed. Kristen was excellent!!! Made me feel very comfortable for my first visit.

I had the most relaxing and comforting experience this week. This is where I get all of my massages and I recommend it to all of my clients.

I had a great experience with Kiernan. He listened to me and worked expertly on my hair cutting and styling.

I was so impressed by the knowledge, talent and care of the professionals from whom I received services from at Gervais - I will be back. And I've already sung their praises in my office this morning.

I appreciate that upon arrival the atmosphere is calming and I could relax. The massage was above and beyond my expectations. I was completely relaxed. Thank you for allowing me some alone time in the sauna after the massage and then the shower was absolutely the best way to complete my visit. I especially enjoy getting to "test" some of the products I am now using prior to purchasing. My sincere gratitude:)

I was so impressed by the knowledge, talent and care of the professionals from whom I received services from at Gervais - I will be back. And I've already sung their praises in my office this morning.

I appreciate that upon arrival the atmosphere is calming and I could relax. The massage was above and beyond my expectations. I was completely relaxed. Thank you for allowing me some alone time in the sauna after the massage and then the shower was absolutely the best way to complete my visit. I especially enjoy getting to "test" some of the products I am now using prior to purchasing. My sincere gratitude:)

Excellent customer service!

Excellent customer service!

Love my new haircut, Chris. Perfect!

Excellent service overall. All of the pampering enhances the experience!

Love my new haircut, Chris. Perfect!

Excellent service overall. All of the pampering enhances the experience!

I went to Gervais this week for the first time with a bad haircut I got somewhere else that I needed to be fixed. The stylist gave me a sober assessment, then asked his "mentor" for a second opinion. It turned out, unsurprisingly, that there wasn't too much that could be done to correct the problem, but they did what they could, and in diagnosing the problem, they demonstrated a level of expertise that you just won't find in chain salons or even most barber shops. They know what they're doing. When the stylist was done, we outlined a plan and a timeline for what to do as my hair grows out. It will probably be three or four months before I can get my hair back to the way I want it, but I'm very confident that the plan will work. Almost as an afterthought, I'll mention that I wasn't even charged for this visit. I received a detailed consultation with one of their most accomplished stylists, they shampooed my hair, I got a very careful haircut that set me on the path to recovery, so to speak, and together we formulated an intention to build on moving forward. All of that without charge - just because they were sympathetic to my extreme disappointment with a bad haircut that I got somewhere else. So this review is probably directed at other gentlemen who, like me, have perhaps believed that a haircut is just a haircut and any barber shop or chain store will do, yet who continue to be disappointed or even enraged by the poor quality or the unintended outcomes of the haircuts they receive. Believe me, a cheap haircut isn't worth it. Gervais isn't much more expensive - you should choose to spend a little more in order to save yourself a lot of grief in the end. I conclude with the observation that this appears to be a tightly-run business: friendly, smart, comfortable environment (cool, actually, a darker, modern aesthetic that, unlike other places, won't burn the eyeballs out of your skull with awful, oppressive lighting), well-organized. Certainly they've won me over as a regular client. My highest praises.

I went to Gervais this week for the first time with a bad haircut I got somewhere else that I needed to be fixed. The stylist gave me a sober assessment, then asked his "mentor" for a second opinion. It turned out, unsurprisingly, that there wasn't too much that could be done to correct the problem, but they did what they could, and in diagnosing the problem, they demonstrated a level of expertise that you just won't find in chain salons or even most barber shops. They know what they're doing. When the stylist was done, we outlined a plan and a timeline for what to do as my hair grows out. It will probably be three or four months before I can get my hair back to the way I want it, but I'm very confident that the plan will work. Almost as an afterthought, I'll mention that I wasn't even charged for this visit. I received a detailed consultation with one of their most accomplished stylists, they shampooed my hair, I got a very careful haircut that set me on the path to recovery, so to speak, and together we formulated an intention to build on moving forward. All of that without charge - just because they were sympathetic to my extreme disappointment with a bad haircut that I got somewhere else. So this review is probably directed at other gentlemen who, like me, have perhaps believed that a haircut is just a haircut and any barber shop or chain store will do, yet who continue to be disappointed or even enraged by the poor quality or the unintended outcomes of the haircuts they receive. Believe me, a cheap haircut isn't worth it. Gervais isn't much more expensive - you should choose to spend a little more in order to save yourself a lot of grief in the end. I conclude with the observation that this appears to be a tightly-run business: friendly, smart, comfortable environment (cool, actually, a darker, modern aesthetic that, unlike other places, won't burn the eyeballs out of your skull with awful, oppressive lighting), well-organized. Certainly they've won me over as a regular client. My highest praises.

Ariel provides a consistent excellent hair cute and blowout style! She's pleasant, and easy to listen to.

Ariel provides a consistent excellent hair cute and blowout style! She's pleasant, and easy to listen to.

Excellent, attentive, gentle service. Rachel is a wonderful esthetician! Will be back oon!

Excellent, attentive, gentle service. Rachel is a wonderful esthetician! Will be back oon!

Kelly gave me the best Keratin Treatment! The minute that I walked in and was served a cup of your delicious Aveda tea, all of the stress rolled off my shoulders.

Kelly gave me the best Keratin Treatment! The minute that I walked in and was served a cup of your delicious Aveda tea, all of the stress rolled off my shoulders.

Wonderful experience, friendly staff. Definitely recommend.

Wonderful experience, friendly staff. Definitely recommend.

Gervais Salon staff are efficient, friendly, and knowledgeable. When I enter the massage/facial area, sit beside the fireplace, and drink tea, tension slips away before even beginning my facial. Thank you.

Gervais Salon staff are efficient, friendly, and knowledgeable. When I enter the massage/facial area, sit beside the fireplace, and drink tea, tension slips away before even beginning my facial. Thank you.

Prompt service, short waiting time, and a great haircut and color as usual!

Prompt service, short waiting time, and a great haircut and color as usual!

The staff at Gervais is very welcoming and accommodating. Gervais offers wonderful services, provided by highly trained and friendly staff. Kelly cut and colored my hair, which had been damaged by chemotherapy. The color was not exactly what Kelly and I had discussed; she spent extra time to add additional color. The result was an extremely flattering haircut and color! Thanks, Kelly, for taking such pride in your craft!!!

The staff at Gervais is very welcoming and accommodating. Gervais offers wonderful services, provided by highly trained and friendly staff. Kelly cut and colored my hair, which had been damaged by chemotherapy. The color was not exactly what Kelly and I had discussed; she spent extra time to add additional color. The result was an extremely flattering haircut and color! Thanks, Kelly, for taking such pride in your craft!!!

I had a wonderful experience from the moment I walked in the door. The front desk was quick to acknowledge me and brought me something to drink and Rachael started my haircut appointment with a short massage. Great service!

I had a wonderful experience from the moment I walked in the door. The front desk was quick to acknowledge me and brought me something to drink and Rachael started my haircut appointment with a short massage. Great service!

Thank you so much. Amanda took time with my hair even tho it was ton and took up a lot of her time. I appreciate it :)

Amazing the start with the scalp massage was unreal. Super peaceful environment and wonderful service! Everything about it was perfect thanks for the amazing experience.

It was fantastic! Kesha gives magical facials. Highly recommended.

It was fantastic! Kesha gives magical facials. Highly recommended.

Amazing the start with the scalp massage was unreal. Super peaceful environment and wonderful service! Everything about it was perfect thanks for the amazing experience.

Thank you so much. Amanda took time with my hair even tho it was ton and took up a lot of her time. I appreciate it :)

It was great! I love working with Lori.

It was great! I love working with Lori.

Always an awesome experience.

Chris Bratton is fantastic - a personable, thoughtful stylist. My wife and I both appreciate his work.

Chris Bratton is fantastic - a personable, thoughtful stylist. My wife and I both appreciate his work.

Always an awesome experience.

The salon was very clean and the staff was very friendly. I was offered a beverage when I checked in. Ariel was very professional and listened to what I wanted in a hairstyle and did an amazing job!!

Kate as always is fabulous! So relaxing, enjoyed every moment! Thank you, Lynne

The salon was very clean and the staff was very friendly. I was offered a beverage when I checked in. Ariel was very professional and listened to what I wanted in a hairstyle and did an amazing job!!

Kate as always is fabulous! So relaxing, enjoyed every moment! Thank you, Lynne

Very relaxing, Sarah was caring and professional, the ambience was perfect.

Very relaxing, Sarah was caring and professional, the ambience was perfect.

My visit was great. Rachel was very friendly and put me at ease almost immediately.

My visit was great. Rachel was very friendly and put me at ease almost immediately.

I was expecting a manicure, however, it was sooo much more than that! I have never had a manicure that was so detailed and pampering in my life. Sarah treated me golden. I'm definitely coming back. I am now anxious to try out some other departments such as a facial and massage. This is going to be my new go to gift to introduce to my friends. Even though you have been around for a long time, I have never gone in before. I didn't know what I was missing. Thank you for my wonderful experience

Kiernan was great! He listened to what I wanted, checked in periodically to make sure he wasn't cutting shorter than I wanted. He was attentive and enthusiastic without being overbearing. I wouldn't have known he was an apprentice. And, even when his supervisor gave him constructive criticism on one small portion of thinning/layering, he was professional and receptive to the suggestion. I plan on booking future appointments with him.

Kiernan was great! He listened to what I wanted, checked in periodically to make sure he wasn't cutting shorter than I wanted. He was attentive and enthusiastic without being overbearing. I wouldn't have known he was an apprentice. And, even when his supervisor gave him constructive criticism on one small portion of thinning/layering, he was professional and receptive to the suggestion. I plan on booking future appointments with him.

I was expecting a manicure, however, it was sooo much more than that! I have never had a manicure that was so detailed and pampering in my life. Sarah treated me golden. I'm definitely coming back. I am now anxious to try out some other departments such as a facial and massage. This is going to be my new go to gift to introduce to my friends. Even though you have been around for a long time, I have never gone in before. I didn't know what I was missing. Thank you for my wonderful experience

I love coming to Gervais. I find the whole experience to be very relaxing . I always leave relaxed with a great haircut! My stylist is excellent and listens well.

I love coming to Gervais. I find the whole experience to be very relaxing . I always leave relaxed with a great haircut! My stylist is excellent and listens well.

One of the best experiences ever!

One of the best experiences ever!

Love my stylist and the time she takes to help me determine a cut and color that works for me. Wish they would do the hand massage while the color is on my hair versus while I am in the hair wash chair.

I had a 90 minute massage by Lottie and it was wonderful. I have shoulder and neck issues and she really knows how to help with that! Thank you so much!

I had a 90 minute massage by Lottie and it was wonderful. I have shoulder and neck issues and she really knows how to help with that! Thank you so much!

Relaxing atmosphere. Professional, knowledgeable staff.

Relaxing atmosphere. Professional, knowledgeable staff.

love it

From the moment I walked in the door I had a wonderful experience. My friend and I were greeted warmly at the desk, served tea, then escorted back for our facials. Stacie made me feel very comfortable, and the facial was such an amazing experience, I felt like I was transported to another place. The only thing I didn't like, was that it had to end! I will definitely go back again. Anne

Wonderful day of massage and facial. Bethany and Stacie were fabulous, professional and caring. Will be back and have already scheduled new appointments.

From the moment I walked in the door I had a wonderful experience. My friend and I were greeted warmly at the desk, served tea, then escorted back for our facials. Stacie made me feel very comfortable, and the facial was such an amazing experience, I felt like I was transported to another place. The only thing I didn't like, was that it had to end! I will definitely go back again. Anne

love it

So relaxing & Rachel did a fantastic job taking care of me!

So relaxing & Rachel did a fantastic job taking care of me!

Wonderful day of massage and facial. Bethany and Stacie were fabulous, professional and caring. Will be back and have already scheduled new appointments.

No rhyme or reason to this cut. The layers don't blend in any way and it just looks like long hair with a few, wrong, arbitrary layers thrown in. No precision whatsoever. No style.

Absolutely fabulous! So relaxing.

No rhyme or reason to this cut. The layers don't blend in any way and it just looks like long hair with a few, wrong, arbitrary layers thrown in. No precision whatsoever. No style.

Absolutely fabulous! So relaxing.

As always a pleasant experience!

The customer service was excellent. My massage from Zac was very relaxing and he was very professional and attentive. My manicure with Mandy was great. My nails look amazing and she has the best personality. Spending the day at Gervais is my favorite way to celebrate my birthday. Thank you for a wonderful day!

Mary was amazing! I will be asking for her every time I come back.

Mary was amazing! I will be asking for her every time I come back.

First time there. Rachel was great! Took the time to discuss exactly what I wanted done. Will definitely return.

First time there. Rachel was great! Took the time to discuss exactly what I wanted done. Will definitely return.

The customer service was excellent. My massage from Zac was very relaxing and he was very professional and attentive. My manicure with Mandy was great. My nails look amazing and she has the best personality. Spending the day at Gervais is my favorite way to celebrate my birthday. Thank you for a wonderful day!

As always a pleasant experience!

Cedar is wonderful.

Cedar is wonderful.

It was my first time going there, and it won't be my last! My hair dresser was so sweet and she really knew what she was doing. Everyone there was so friendly.

Brittney was wonderful

Rachel is beyond amazing! Her attention to detail blew me away. It is rare that someone cares so much about making sure their client has experienced the best possible results. Not that everyone else at Gervais isn't wonderful, but Rachel is fabulous!

It was my first time going there, and it won't be my last! My hair dresser was so sweet and she really knew what she was doing. Everyone there was so friendly.

Rachel is beyond amazing! Her attention to detail blew me away. It is rare that someone cares so much about making sure their client has experienced the best possible results. Not that everyone else at Gervais isn't wonderful, but Rachel is fabulous!

Brittney was wonderful

Wonderful experience! Bethany provided a relaxing massage and overall experience.

The facial I had at Gervais was incredible. The spa itself is beautiful. I really enjoyed the relaxing music that was playing. All the employees were kind and friendly. I will definitely be back. Thank you!

Wonderful experience! Bethany provided a relaxing massage and overall experience.

The facial I had at Gervais was incredible. The spa itself is beautiful. I really enjoyed the relaxing music that was playing. All the employees were kind and friendly. I will definitely be back. Thank you!

What a wonderful team you have! Bravo Gervais:)

What a wonderful team you have! Bravo Gervais:)