An Aveda Lifestyle Salon and Spa. Located at 5485 New Albany Rd West We offer Hair, Skin and Nail Services.

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Address :NEW ALBANY SALON5485 New Albany Road W., New Albany, Ohio
GPS : 40.0943693- -82.8261013
Telephone : 6147750505
Email : sq1newalbany@gmail.com
Website :

Opening Hours



My stylist is out on maternity leave and Casey handled my highlights and color. I was not happy with the highlights around my face and Casey was super helpful in solving that problem. Thanks Casey!

Best stylist out there. Beautiful work with color and blonde highlights. Will never go anywhere else.

I was so ready for a change. Casey did a fantastic job with my new cut and color!!!

The massages are always very relaxing.

I had a last-minute change in my day and called to see if I could get in for a pedicure. The front desk staff was so kind. They were able to fit me in an hour. As always, Anthony had me forget about the stressors of the day. My toes had been through hardships that week with gardening, and now they look as if I've been on the beach all week. Again, the front desk staff was helpful in checking me out. It was also nice to see Lisa again--I've missed chatting with her. Thank you for yet another great appointment...from start to finish!

Awesome service as always!

From the front desk staff to the stylist (thanks Michelle!), the experience was exceptional as usual.

Had my hair cut yesterday by Michelle! Always get the best hair cuts from her! Would highly recommend her to everyone!

I know that every time I walk out of Square One after Maddie does anything with my hair - cut, color, style, you name it, I am going to love my new look.

Alehna has done my hair (color/cut) for about a year and a half now, and I wouldn't choose anybody but her! She always provides consistently great service, is always prompt and personable, and leaves me with great hair until the next time!

Ashlee never fails to give me an amazing cut! She is by far the absolute BEST hair stylist I have ever had. Tames my curly, wavy mess like no other. Super knowledgable. And most of all, a BEAUTIFUL spirit!

I love my hair Alayna is a expert when it comes to color and cut, I am very comfortable with letting her decide on my style and color.

She's great. So detailed and truly an expert.

Anthony is exceptional as always!

The staff here is so wonderful, I'm always immediately greeted and asked if I'd like something to drink. Jessie does my wax and is always friendly and painless. Kelsey does my hair and is wonderful. This salon is such a great place!!

Saw Nicole for a cut yesterday. Love my cut and her. Such a pleasant, easy going stylist who knows her craft. A very happy customer

Wonderful friendly atmosphere!

Love my haircut and color! Sarah pays close attention to detail from getting the color right to giving a precise haircut! Also love the hand massage and mini facial! Can't wait to go back!

Kelsey gave me a fabulous cut and color today! A long bob and highlights for the summer. She's extremely talented and always comes up with the best plan for my hair style and color!

Lauren gave me a great hair cut! I appreciate it that it didn't feel rushed but it didn't take forever either! Very happy!

Maddie is the best! She asks me what I want at each visit & then always delivers the best service! She is fun, very knowledgeable & is constantly taking classes to improve her skills!! I highly recommend her to anyone - you won't be disappointed!

Every time I am at Square One with Ashton it is wonderful! She listens to me, remembers what I have said in the past. She is very professional yet personal. She is caring and kind. A very good experience!

I'm reluctant to write a positive review of Nicole. I want to still be able to book her without waiting 4-months to get in to see her. It's a great salon with committed service that ends with a great experience. In the last 20 plus years I've only had 3 people cut my hair. Nicole is #3 and I hope it's for years to come.

My stylist was everything that I needed at I time when I needed someone to care for my hair. She is very kind and professional. I will be coming back to see her personally and have will be referring her to all my friends and family

Alehna is AMAZING and I'm so glad. She always does a fantastic job.

Emily did an amazing job highlighting my hair. She asked several questions about my preferences before we decided on color, cut and style. She's personable and made my experience welcoming. I highly recommend Square One Salon.

Great color and cut, Lauren always does an awesome job.

I moved away from New Albany and still drive 30 minutes just to get my brow wax and tint with Anthony. He's personable, hilarious and does an amazing job! I will follow him anywhere!

This was my first time coloring my hair and it was honestly the best! I'm a natural blonde so I was a little hesitant. Alehna was AMAZING and so patient with me while we talked through the options. My balayage turned out phenomenal. I will absolutely recommend her and this location to everyone!

Courtney was great, my trim + tone of my pixie cut turned out exactly like I envisioned. Giving 3 stars because I don't quite understand why the trim ended up being so expensive - I essentially have a 'mens haircut' and was charged $40. At my request, she did not style my hair. Seems to be pretty expensive when a man could get the same style and pay less.

I had my hair cut and colored by Courtney and I absolutely love it. My color had been previously done and wasn't what I was looking for. Courtney did a fabulous job of making it less brassy and disconnected. My cut is exactly what I asked for. Choppy, piecey layers and not a lot of length taken off. I enjoyed the mini facial and a damage remedy treatment. The salon itself was beautifully decorated and had a very relaxing vibe. All of the employees I came in contact with friendly and helpful. I will certainly be back to see Courtney again. I loved her!!

Mia did a wonderful job with my hair and just earned herself a new client. I will definitely be back to try out the other services this salon offers though but my hairstylist will always be Mia.

After a stressful day at work I walked into Square One New Albany. I was greeted by name with pleasant smiles. Immediately I was asked if I'd like something to drink, as always. They took me to the spa's waiting room. Anthony welcomed me and knew the exact color I wanted to grace my toes with for my first Spring pedicure. As he gave me my relaxing pedicure he made me laugh. After leaving I was free of my stress and able to enjoy a night with my family. Everyone at Square zone NA is always courteous. Thank you!

Amazing! Woke up with my muscle soreness almost completely gone after last night's 1/2 hour massage...best massage I have had in a long time.

Had a minor problem before but I came in and everything was fantastic. My hair was green and gray and Lindsey fixed it beautifully. Can't wait to come back!

Briana saved me when I needed it most! She was so friendly and did such a fantastic job! I will be sure to make this salon my future go to.

Thanks so much Nicole for working your magic !!

He did a great job and is friendly and funny

The service was fantastic! I walked away feeling and looking great!

Perfect! Thanks Kasey

Jessie did a great job with my brows. I think we found the trick to just pluck and not wax!

i enjoy the square 1 experience, however i feel the prices are getting a little high. just a trim was over $30 + tip. that's kind of a lot. i have long hair so i only get it cut a few times a year. if i needed to get a cut on a regular basis i would have to go somewhere else because of the price.

Amanda was a great stylist. I highly recommend.

Anthony is amazing at nails! I love my gel manicures and I finally found someone who can do them so I CAN't peel them off. They always look beautiful thanks to him. He's fantastic at pedicures too. However, I wish Square One offered more gel color choices.

I enjoy going to Square One Salon everyone is pleasant. I am happy with my stylist and the hair color lasts for the month. I do find the pricing is higher than other salons in the area as a senior it may be too costly to continue for long

Terrific service as always from Lauren and the Aveda One staff!

I can't say enough good things about this place!!

Very friendly staff and relaxing atmosphere. Love my haircut and all the pampering. Will definitely be back!

Everyone is always so nice and attentive as soon as I walk in the door. Asking if I need a beverage and taking my coat. Nodir has been ready at each appointment to walk me back to the room. The best experience and the greatest massages ever.

Square One has been my salon home for years. Every visit, every service, is professionally excellent. They know me, my tastes, and are always friendly.

Only one word I can say, and that is AWESOME! Ashley was so great and professional. Thank you

Sarah is the BEST!! My hair would be ugly without her!!

I had a very nice experience today. I received both hair and facial services. Brianna and Allison are professional and informative. I look forward to my next visit.

Very relaxing visit for a conditioning mask, cut and style. Very happy with the cut and I am picky!

My husband found Square One when we moved to New Albany about 2 years ago. He was so pleased with his experience with Kasey, that she now is responsible for the WHOLE FAMILY: my cut and color and haircuts for my twin 3 year olds! I've also been extremely impressed with their spa services, including facials and waxing.

while the actual service was amazing as always, there was a big change on the front of house. i've been coming to square one for quite some time and have always loved the place. talented team, convenient location, nice ambience and reasonable prices. i always enjoy coming into because of the warm, friendly atmosphere... literally the girls up front used to welcome you by name when you walked in. today was my first time in the salon in awhile and i was sadly disappointed in my overall experience (not the service b/c that was still awesome as always) however that warm friendly environment was not what i was used to. i'm not sure if they have completely changed the front of house staff but if so, you need your old team back. my first impression back was a let down. that warm, friendly, smiling welcome was not what i received today - it was like a business transaction checking in. really disappointing. i will continue to come back because i luv my stylist and the service she offers but am let down on the old experience.

I love the entire experience provided at Square One Salon. Everyone is kind and helpful and it is well worth the price. And Nicole always does a fantastic job when she does my hair. I randomly made an appointment here over a year ago in hopes someone could fix a seriously bad haircut I had gotten and I honestly cannot thank Nicole enough for saving me!

I thoroughly enjoyed the facial I received. I got the total cleansing facial and it was very relaxing, and afterwards, my skin was quite clean, clear and healthy looking. Jessie was very nice, friendly and took great care of me!

I truly appreciate the time each of the experts at Square One Salon in New Albany take with me. My services with Nicole and Anthony were perfect, as always. They treat me like I am their only client of the day. It is nice that we can chat where we left off the last time--they actually know me. I am also thankful to the courteous staff at the store front. They are welcoming and helpful. Every time I try to find an appointment to meet the needs of my schedule and family they always remain patient. You do not see this everywhere.

Emily saved my hair!! I had a horridle highlight job from Friday, I mean BAD. Emily was amazing. My hair is absolute perfection, I can't thank her enough. She spent 3.5 hours making me look perfect. I can't imagine going to anyone else.

I scheduled with Nicole because my regular stylist Alehna was not available. Nicole did a beautiful job with my hair. I had a great experience from the mini facial to the cut and style. I got a lot of compliments on my hair. No matter who you go to at Square One you will walk out looking (and feeling) great!

Absolutely love my hair. Ashley did a great job!

Amanda is wonderful.She takes her time and makes certain that everything is perfect.She is also extremely nice and pleasant as is all the staff.I look forward to my next visit.Thank you!

I had a wonderful appt w/Casey. She always listens carefully and asks questions before doing my hair. She's always on point with my color and style. -The service in this salon is wonderful from the front desk, stylist and entire salon staff. They're very friendly and attentive. If you're looking for a salon to go to where you'll feel spoiled and treated like a princess Square One is it. They're worth every penny!

My 4 year old was lucky enough to have Mia cut her hair tonight. Mia was so kind and my daughter was happy the entire wash, cut and style. Mia did such a beautiful job on her hair...she really took her time and didn't rush through it, just because she is only 4. She recommended a safe detangler for her fine hair that will work way better than the one I have. Thank you Mia for your excellent service tonight and for being so kind to us. :)

Ahlena is the best, I love this salon.

Great, relaxing facial with Alison!

This is my second facial with Jessie and I'll continue to see her for my future facials. She listens to your needs and concerns and pays attention to what your skin reacts to. She's gentle and thorough and my skin flies every time.

I have been going to Square One for almost four years. It is everything I could ask for. Ashlee is extremely talented, professional and just an overall great person. When I go in I am genuinely excited to see her. Book her ASAP! You will not regret it.

Love the staff! From the stylist to the front desk. Everyone there so helpful courteous. It truly gets me away from the stress of the day and you feel wonderful!

Anthony continues to be the best! He treats me as if I am his best friend and he's waited all day to see me. Also, his skills are amazing. He's the only person I trust to truly get these eyebrows together. Thanks Anthony! <3

I had another great visit to Square One-New Albany. I love Michelle. She is an expert with my color, gave me a good little trim and ALWAYS gives me good advice on what works for me and what does not! And love those mini facials!

As always, Brianna did a great job! She discusses with you and listens to what you want.

Pleasant salon with friendly staff Pricing is a little high in comparison to other salons

She's Amazing. Made my boyfriend very comfortable. Awesome cut !!!

Love my hair color and the cut! I went out this evening and several people commented on the color. I love it!

Ashley, Lisa and the entire team have been helping me for close to five years now. They truly are the best! Thank you!

Brianna Colors my hair every 4 weeks, and I will continue to revisit bc my hair is better condition since I have been using the Aveda products.

I felt very welcomed and comfortable! Great services! Maddie did an amazing job on my color!

Amanda did exceptionally well at cutting and styling my hair!

I was very pleased with my first visit at Square One Salon in New Albany. Nicole did an awesome job giving me input on the condition of my hair and how to get the most out of my new cut. I'm beyond pleased. She excelled my expectations by far.

I give her 5 stars. She's very good and extremely likeable.

Always great service!

I decided on a whim to get a pretty dramatic hair cut, and was a bit nervous but Emily did a fantastic job and I love it. Happy to have found a person and salon I trust.

I have enjoyed every visit with my stylist! I especially love the mini facial while getting my hair washed. A great way to get a little pampering and beautiful hair at the same time.

Great salon and great service. Will continue to use this salon.

I have been blonde all my life however I have wanted to be brunette for a long time. Kasey took on this challenge and she did an amazing job!! The color and style is exactly what I wanted. Definitely recommend this salon!

Anthony was outstanding! Very entertaining and made me smile the entire time I was having my pedicure.

Spa was wonderful. I always have a great experience when I visit.

This was my first time to see Briana. My boyfriend referred me to her. The experience and haircut exceeded my expectations. She was great!

I had a fabulous facial with Anthony. He listened to my concerns and did a fabulous job of making my experience relaxing and productive.

My service was amazing, as always. I was running late due to bad weather and Michelle was still able to see me. She is truly amazing and I always leave so happy with my hair!

As always great experience

I was impressed with my first experience at Square One. I just moved to Columbus and was looking for a new salon, after being with my previous on for 10 years, I've found my spot. I got a cut and style with Amanda, she did a great job, was friendly and made the overall experience wonderful. I also got an eye brow wax with Alison, the quickest and painless one I've ever had. Customer service exceeded my expectations, great salon with great people!

I have very difficult hair, but Kasey does a great job every time and makes it look easy! she's been a wonderful professional.

I am very picky about who I let cut my hair and I am very pleased with the results of my haircut and facial. It's a very relaxed environment with great customer service.

Everyone is so polite,and Maddie does an AMAZING job on my hair. So glad I found this place!

I went for a quick blowout and trim, first time there, and was impressed. I am all too familiar with high end salons and found this one to be among the best I've visited. From the scalp massage, mini facial, and unique style of "dusting" my dead ends, I was so impressed. Maddie was sweet, she is talented, and recognized areas I'm struggling with giving me great advice how to maintain my hair. It's never felt softer.

Had a wonderful experience getting my hair cut and colored for the first time at Square One Salon in New Albany. Really enjoyed the shampoo and mini facial...felt very relaxed and refreshed. Loved my stylist, too! Brianna is amazing!

Love this salon!

Wonderful-I look forward to going.Amanda is so sweet and does a great job...I am extremely fussy about my hair and I have yet to be dissappointed.5 star service in my book!!!

Maddie & Anthiny are the tops. I always know I will be happy when I leave the salon.

Alaina is AMAZING !!!

Painless and perfect! Great job by Alison.

Staff is always warm, friendly and make you feel welcome! They go above and beyond with mini facials while they wash your hair and get your hands massaged while you get your hair cut! Michelle is my hairstylist, she is very talented and I am always pleased with the attention that I receive at this salon.

Thank you for the quick, perfect bang trim and for helping me pick out travel size hair products.

I thoroughly enjoyed getting my hair done by Mia Wallace. I was treated to great comfort from the time I walked in the door being met with water by the front desk, a facial massage - two washes, hair cut, my beard and mustache trimmed professionally, entertained by just enough "talk" by an extremely nice lady who had just the right amount of suggestions. I'll be back be assured.

Great staff!!! Angie was amazing during my massage and helped me so much!! Definitely will be returning for massage and other things:):)

I was very pleased with my cut and style.

They treat you like family here. I get my ingrown toenails cut and feel no pain when it is done, but I do have huge relief. They always try to get you in when you really want in. This place truly wants you to relax and they truly care what you personally want and like. Square on Salon is the place to go!!

Alehna always provides a consistently wonderful service - I have never walked out feeling less than fully satisfied. The salon waiting area is always clean and cheery, although I've never had to wait more than a couple of minutes. The desk staff personnel are courteous, helpful and personable.

I've gotten my haircut here a few times by different stylists and each time was great. Clients are treated like vips and my hair always turns out nicely. The free mini-facial while your hair is being conditioned is a nice bonus, too!

Thank you to my favorite salon professionals, Ashton and Anthony. The service I receive is exemplary. I enjoy each visit, appreciate the products and love the look! Thanks, Ashton and Anthony!

i always feel more confident when my hair looks this good. Thanks, Michelle, and my friends at Square One!

Excellent service! Excellent atmosphere! Everyone is always nice and welcoming.

Square One Salon In New Albany is a compfortable and professional salon that I have enjoyed for 3 years. The Aveda products and my Stylist Brianna Bosko, has transformed my hair to be shiny and healthy again. Very Happy. Ann Sullivan

Lauren was amazing as always!!! I made the transistion from long to short hair and it's perfect!!! Love it!!! Lauren pays attention to every detail while you are with her! Thanks Lauren :)

Ashton did a wonderful job with my cut and color! She listened to what I wanted and made it happen. Highly recommend!

Amazing massage. Very professional and relaxing. The entire experience was perfect. I will be sure to book another 60 minute massage with Angie very soon.

Casey listened to me and did a great job!

It was great and very relaxing!

I have gone to Square One in New Albany for a few years now and this salon is amazing. My stylist is Ashton and she always cuts and styles my hair just right! She knows me better than I know me! I wouldn't think of going to anyone else.

I love the highly professional services and friendly atmosphere of my Square One New Albany salon home.

I love this salon. It's the only place I'll go!

Fabulous salon and Michelle is the best.


The service and Square one Salon is always a great experience. Kelsey is very talented and always does a very good job!

Been coming here for a long time and have yet to receive poor service or poor cut. I'm never kept waiting and enjoy the treatment during the entire visit.

Kelsey is an amazing stylist! She gave a perfect cut and color and my hair is not easy...thick, curly and gets brassy. I left with the perfect dark fall color for fall and a great cut!

I look forward to coming back every 3 weeks to see Anthony. He's great to talk to and does an AMAZING job on my eyebrows. He's such an asset to your company!!

Love the salon. Friendly & relaxing!

Love my appointment every month. Such a welcoming atmosphere. My stylist, Maddie is great at hair and color.

Hair color looks fabulous. Cut looks great.

Excellent. Excellent. Excellent.

I love going in giving my stylist some general guidelines and the letting her do her thing. I have total confidence in her skills, taste level and her ability to understand me. She nails it every time.

I have been having all of my hair care needs (highlights and trims) taken care of here for the last year, since moving to the area. Alehna has always done a great job, discussing with me exactly what I want done, and providing exactly the service I have asked for. I've never waited more than a couple minutes in the comfortable waiting area, and am always greeted by name and quickly offered my choice of drink. The salon is always well staffed, and is very clean and modern. I've had multiple eyebrow shaping, and showings, and massages which I've always been excellent.

Thusfar I've had three appointments with Kelsey. She's very professional and personable and does excellent work. She listens, and delivers exactly what the client asks for.

Quick, perfect service

I enjoy when it's time to get my hair done. Alehna does a nice job! The mini facial is a nice bonus too! Thanks Square 1!

Anthony is professional and very personable. I always enjoy my visits with him and he does a great job with my eyebrow wax.

Amanda was great! I love my haircut!

Alehna is great. She does a great job with my two boys even after one had waited too long to get a cut since he's away at college.

I received many nice compliments on my haircut!

Always great!

Nicole was great! She helped to correct my layers and was sensitive to me growing my hair out, so didn't trim off to much length. I will definitely come back!

Lauren is always wonderfully charming and really listens to what I'm looking for in terms of style. She always make me look and feel beautiful.

Always a great experience.

Getting a superb haircut is only part of a great experience

Erik Wells is an amazing hair designer who has incredible coloring experience. He also has a good sense of people and knows what works and what doesn't. Wouldn't go anywhere else. Love him!

Clean, professional and courteous!

Always receive incredible service every time I visit!

Great service yesterday, I will definitely be back!

Last time I wanted a BIG A change and Maddie did a fantastic job. This time, I really liked the general cut and just needed it trimmed, and again Maddie did an amazing job! I am so glad I found this salon!

I have been going here for several years. Because my schedule changes season to season, I have gone to three stylists, all very good. It took some time to find the best Aveda products (my hair is very fine, color doesn't hold well), but I think I finally have a great regimen and am prett ysatisfied.

Love the spa pedicure. Anthony is the best!

My first haircut with Lauren. She did a great job. Did exactly what I wanted...which does not happen with many stylists!

I absolutely love this salon! The products are incredible, they smell amazing not to mention the use is natural ingredients. All of the staff here are extremely helpful and knowledgeable about the products. I'll never stop using aveda. Also, if you haven't tried their tea... you MUST!!

The hour massage was incredible. The staff is very kind and the atmosphere very relaxing.

Great service! Ashton was very good. I love my haircut.


The stylists were pleasant, friendly, and did a great job.

Every visit I have made to Square One has been a positive experience. The staff is always warm and welcoming which always makes for a pleasant experience. My stylist doesn't even have to ask what I want, she knows and gets straight to work!!

Angela always provides an excellent massage with lots of muscle tension relief! Wish I could afford to see her more often.

Jessie was very professional, friendly and I will definitely be back.

Always a wonderful experience at Square One Salon & Spa!

My massage was very relaxing.

I fell welcome & like the staff.

Always love getting my hair done by Bri! She listens to what I would like my hair to look like and does her best to deliver every time!

Wonderful haircut from Michelle!

I've been searching two years to find a great mani/pedi. I'd all but given up then I found Anthony! He's meticulous. My gel mani lasts at least 2 weeks. Pedi looks amazing too. I'm so thrilled that I booked all my appointments for the rest of 2016. Love him. Love his work. Also, the atmosphere here is very calm & relaxing.

Amazing! Loved Athony!

Brow Wax with Jessie! Super Nice! I asked for full brows with shape and she did a great job :)

Allison was very personable and fun to talk to. She made the sometimes painful experience really easy. I would come back to her again.

Maddie does just a fantastic job, she always does it how I like to have my hair done and sometimes recommends something a bit different. I have never had a bad "do" from her in the 2+ years I have been going to her. Love her mini facials and ear rubs sooo much.

First time here, kelsey was awesome! I LOVE the color that she did. Will definitely go back!

Awesome! Love Lauren and her ideas for my hair!

Absolutely amazing service. Can't wait to come back

Terrific service.!

It was pleasant experience in the salon, including a good hair color matchup; however, when I got home, I put my hair up, and I noticed that my stylist had let the dye stain a large portion of my skin! All around my hairline (inch thick!) on my face, ears, and about 2-3 inches of my neck are stained with dark hair dye! I scrubbed my skin with rubbing alcohol to no avail. My coworkers even noticed today. I am highly disappointed with the quality of work the "advanced" stylist did! It was very expensive, and I don't even get that much dye all over myself when I dye at home. Before I noticed the mess, I had made an apt for October, but I am going to cancel it due to the lack of quality service I received.

Salon is beautiful and all the staff are really friendly. Michelle is a superb stylist.

I was unhappy with the cut when I got home, and they re-cut it with no hassle. Then they put color in, and it is not as vibrant as I had hoped, but that may be a product of the dye and my hair. I think the stylist I had was less experienced than on my two previous visits; I will ask for a higher level stylist on my next visit.

I recently had another wonderful cut, color, and style with Nicole! The service and professionalism of this Spa is top notch. I travel a distance just for the service I receive here.

Nicole does a fantastic job with hair! She is patient, friendly, and ensures you are happy with the result.

Square one is very professional and gives a first class experience.

Love the salon and the great services they provide. Maddie is my stylist and she is wonderful! The spa pedicure is amazing!

Ashton was great as always

This was my first visit and they were very welcoming! Love my haircut and looking forward to future visits.

Anthony is great. After a mani a day pedi, he did my makeup. Who knew!? Well done.

Always a great experience at Square One, especially with Maddie as my stylist. The environment is relaxing and comfortable, they use excellent Aveda products, and the stylists are friendly, professional, and very talented. I always leave happy and look forward to my next appointment (and my hair looks good in between appointments too, thanks to the cuts Maddie provides!). Would definitely recommend to others.

Love my stylist! I go in with a general direction and let her do her thing. She knows my style and hair and uses her expertise to create a look that is totally me.

Attentive and friendly staff.

Though the esthetician was nice, her brow waxing pulled all my skin off! I now have huge red welts on my eyelids and forehead from the wax strips. Definitely not going back for a brow wax again.

Felt very welcome. I felt that what I desired was important to my stylist. She went above and beyond to comply with my wishes.

my first visit was very nice

Wonderful experience! Loved the spa pedicure! Definitely coming back!

Michelle was not only lovely to be with, patient and understanding, but she also gave me maybe the best cut I've EVER had (despite my giving her many "suggestions)! Mia's wonderful shampoo and massages were a beautiful adjunct to the whole experience. In addition, Kathleen warmth, along with her excellent product advice was a huge plus to the occasion. And all the staff at the front desk was friendly, helpful, so that I floated home! THANK YOU ALL! I'M CALLING TOMORROW FOR MY NEXT APPOINTMENT! ROSEMARY JOYCE

Loved my overall experience and results. I understand you have a few new front desk girls, but I wanted to pass along a little feedback: When I called to book my appointment I made sure to say I would need extra time to do a root touch up, balayage, and hair cut for thick hair. When I showed up, I found out I wasn't scheduled enough time to do a full balayage. Michelle was really sweet, and due to a cancellation, was able to squeeze in the balayage for me. She and her assistant Mia worked together to help me achieve wonderful results. They were both so friendly and accommodating. I also had my brows done with Anthony who is great as usual! Thanks, Square One!

The staff was so friendly! I had a great time!

Nicole gave me a beautiful cut and style. She is also very pleasant and easy to talk to. Great service from Square One as always!

Very friendly atmosphere and my designer is very helpful and easy to speak to.

Great place

My hair stylist was Lauren. She gave me a fantastic hair cut. My hair was very damaged and after the cut I received my hair feels and looks great. Thank you for yet another great experience. Lauren is the best.

Always a wonderful experience! Great hair cut by Michelle, and wonderful scalp and neck massage by her assistant!

Absolutely loved my visit to Square One. Michelle is the best stylist to ever cut my hair. Can't wait for my next appointment.

My stylist was excellent and the ladies at the front desk were incredibly helpful and totally positive with my two unexpected sidekicks (my husband was not able to pick up my 2-and 5-year olds as planned) - it was a great experience!!!

Very happy with my cut and color. Level 3 dark brown hair to white blonde.

The complimentary 2 min facial during my haircut/highlights was the icing on the cake :)

I always walk in and come out feeling great.

Wonderful & friendly service as usual! Thank you, Nicole!

Fast service, excellent staff.

Casey did a great job!

Lehn was awesome. This was my second time being cut by Lehn and she is fantastic. Very personable and makes the time enjoyable. She knows what she's doing and makes sure that I am happy as we go.

It was my first time there and I had a excellent experience. Everyone was very professional, the staff was kind and their customer service was great!

I never leave this spa and salon I satisfied. Each stylist and esthetician is professional and personable. I am thrilled I found another Aveda so and salon I trust.

Lauren is the best!!! I asked her to give me a shaved undercut (and I have LONG hair. She didn't flinch! her confidence made my experience a fun one- not a nervous one at all . Have you guys ever considered offering wine for your evening clients? :) Or chair massages while hair color is processing? I'd pay for that!


Terrible. V2nd time a nail tech has had to cancel a Saturday morning appointment due to 'an emergency'. Leaving next day for 2 weeks out of town. Tried to speak with a manager, but apparently managers don't work on Saturday. Might be why so many "emergencies" occur. You guys have lost 2 customers because you don't have staff that is reliable.

John, the massage therapist, is fantastic! The entire staff is friendly and the atmosphere is so calming and relaxing.

We just moved to Columbus last year. I bounced around from place to place trying to find a place for men's haircuts, similar to a shop we had in our previous location. My wife finally suggested I try Square One, so I made an appointment with her regular stylist and I can't say enough good things about this place. The customer service is top notch, and they did a great job with my hair. I will return, and I would definitely recommend Square One.

Kasey does an excellent job! I'm always pleased with my hair and her service.

The service was excellent. The nail tech was very pleasant and did a very nice job. He also offered great advice about keeping my nails healthy. The atmosphere was also very relaxing. I use a lot of Aveda products and was glad that they use these in the salon.

Allison did a wonderful job

The employees are nice and always a great massage.

Ashlee is phenomenal!!!

Anthony made me feel special and that my needs were a priority to him!!!

Angie does a great job, had an excellent massage!

I've been going to Nicole now a little under a year and she is amazing! I've always been really indecisive about my hair and she has had great recommendations. She also is very nice and makes the time fly when you're there! I would highly recommend her to anyone in the New Albany area as well as the salon in general. Everyone that works there is very friendly and the salon is always very clean and organized.

Always a great experience!

Great experience, highly recommend!

Ashton is amazing!! I look forward to every appointment!

Angie was amazing. I went in with a lot of shoulder pain and provided muscle release and relaxation. The scents were also amazing.

Loved my new hair! Excellent job.

Maddie is a Color genius!

I've been working on trying to get my boyfriend to get a good hair cut for a while now. He's been on the Great Clips train for quite some time and it was time to get a good cut. Lehn did such a great job and he agreed! We love the new do! PS I love her undercut. It's super BA.

Kasey did such an amazing job and she went beyond and showed me how to use a flat iron to make curls. She is a very talented stylist!!

Had a cut and style with Kelsey. I don't work a lot on my hair styling and thought it's time for a change. Kelsey has been great in understanding my needs and delivering more than what I can ask for! It is quite a transformation (wish I had a before and after pic..:J) Would definitely be back and also recommend to my friends!!

Alehna is a great stylist! I'll definitely be returning for her services - but paying in person. My issue is with your intuit scheduling system. I scheduled a bang trim for yesterday and didn't receive a confirmation email. I also paid the $8 online and was charged, but Meg at Square One could not rectify this during the appointment and said she would mention it to her manager. I really only care about the principle of the situation and I would appreciate a response when my payment is confirmed.

Another great hair cut from Michelle!

The employees at Square One Salon & Spa in New Albany provide the highest level of customer service from the time you walk in until you leave. They always make you feel comfortable and relaxed. I have loved every product and service I have been given!

Ashlee is the best!

Amazing overall experience always happy with what I walk out of there with and looking like!

great massage

I love the products and the service, especially my stylist Amanda who takes extra care and recommend products that suit my hair.

I always have a positive experience at Square One. Kelsey did a great job; I got a lot of compliments on my haircut from friends and family!

This was my fist visit. My experience was everything I expected.

The staff was very attentive and professional. Overall it was a very high quality and satisfying experience.

Lauren did a great job with my color.

Had Bri as a stylist and absolutely LOVED the results I got!

I love Nicole!, she is very talented and I am always happy with my cut and highlights. I will say however, that three hours is a really long time for the process! I realize that the stylists take other clients while one is "processing", but somehow I feel that you need to find a different system that doesn't take so much time out of a clients schedule.

Alena did a great job, I will deff go back to her.

I love this Salon and Michelle does such a good job.

I loved my hair and cut. I just wish she styled it like they usually do. She just blew my hair straight and that was it.

Brianna does an awesome job with my hair every time. My color is fabulous! I highly recommend her as a stylist!

I loved the service that I received. I was able to show her a picture and she was able to do exactly what I wanted. However, I was under the impression that I was receiving a "designer" cut and style which is $39. After checking out, I was told I owed $47. I felt as though I should have been told when making the appointment that the person I was scheduling with charged more.

I had an excellent experience. Very friendly staff. Massage was perfect. will definitely recommend to friends. I will also be going back in the future.

Allison was great as always!

I had a great experience at Square One. Kelsey gave me a wonderful haircut, exactly what I asked for. I know it seems weird but I've requested many stylists just cut off 3" off and give me long layers and somehow I end up with shorter hair. I appreciate that she listened to me. She was very nice to talk too as well.

Great service all around!

Hi, I came yesterday to get my eyebrows waxed for my prom tomorrow. Once I got home, my face was stinging and puffed up because of the hot wax and rough grip used on my face. Next time, I would appreciate them to turn down the temperature and to not rip the paper off so hard. Besides that, my eyebrows are shaped really well!! Thank you, Sophia McDowell.

Perfect Results

Amanda was great! I love my hair cut and the atmosphere is very relaxing. Just what I needed!

Love Bri! She's attentive, friendly & always gives a great cut. The front desk staff is nice, too!

Had two different technicians-one for a mani and one for a pedi. Both were excellent. I love the express service both for the convenience and price.

I felt welcomed into the salon. Brianna my stylist was amazing! She gave me exactly what I wanted. She listened to me and made sure I was getting exactly what I wanted. I am trying a new shampoo that I used to wash my hair before my appt. So I opted out of the hair wash at first. However, once my hair was washed and dryed the shampoo made my hair feel weird. She went back and washed my hair for me and gave me a blow out. I will definitely be back! Thank you brianna!!!


My stylist was friendly and knowledgeable. Offered suggestions and made me feel confident in my style and color choices.


Nicole did a great job with my haircut. Very pleased with services and staff overall.

Always a relaxing experience!

I'm very impressed with the salon and my stylist Kaci. She did a great job with my cut and style and I'll definitely be back to see her!

Love my haircut. She did exactly what I wanted.

I love this place!

I had a blowout and pedicure and both were absolutely amazing!

Excellent service!

Ashlee is the best!!! So professional and a terrific stylist. She did my daughters hair for prom and I felt secure in knowing she was in capable hands. Thanks so much Ashlee. We love you!!!

My designer stylist, Amanda did an amazing job. She listened to all of my requests and made me feel like my hair was easy to deal with. The way she styled and kept conversation was very fluid. We talked about different products and it sounds like she has a very firm grasp on the products Aveda offers and even suggested others to fit my hair type and lifestyle. She looked like a young girl, but I thought she was older just because of her maturity and knowledge! I will definitely come back to get another amazing experience from her.

I always have an exceptional experience there. From the minute I roll in the door the receptionists are always very welcoming, and Lauren gives the best haircuts!!!

My only complaint is that it can be difficult to get an appointment less than a week in advance, as I tend to wait until my hair is super long before I get it cut.

Very friendly staff and the spa area was very relaxing.

Great hair cut and very relaxing.

Anthony was great! I will definitely be back! The peppermint was a nice touch!

Jessie was wonderful. I'm definitely coming back. I felt so bad I was running late to my appointment and she was so nice about it.

The staff is always friendly/courteous and goes out of their way to see if I need anything, and I haven't had to wait more than five minutes for a scheduled appointment. Best of all, even with my somewhat difficult hair I get a great cut and style from Nicole. I've found few hairdressers over the years that I am willing to trust, and I'm glad to have one now.

Lehn was wonderful and everyone else was very helpful and friendly! I already booked another appointment!

Wonderful hair cut from Michelle!

Very nice experience

Kelsey took care to understand the background of my hair and hairstyles while asking questions that led us to the appropriate decisions. My hair turned out just like how she described it would with a great amount of layers and texturing. My scalp massage and mini facial were so relaxing that I felt myself thinking about purchasing a further massage package! Will be coming back shortly.

Anthony was grway as always

Anthony does the best eye brow waxes and eye brow tints I have ever had. He's absolutely fantastic!

I have never had a bad experience at Square One even though I've had a few different stylists! This time was no exception - Amanda did a fabulous job! She listened to me and asked questions to make sure she met my hair style expectations! And of course the complimentary facial is a nice bonus!

Kasey did an excellent job on my haircut. Super please and will be back again.

Fabulous cut and style with the talented and sweet Ashlee, as ALWAYS!!!

Had to wait 30 mins past my appt time. Also I paid for a cut and "style" and was sent out the door with my hair only being blow dried. I had to immediately go home and style it because I looked ridiculous! However the complimentary mini facial was nice and unexpected.

Great Spa services, excellent customer service!

My pedicure with Alison was great!

Kelsey was AWESOME. Not only do I love my hair, but she was so sweet!

Kelsey did an awesome job on my hair! She took what I said and gave me exactly what I wanted. I would highly recommend her!

Ashlee is the best! I love my color and my cut. The environment is very relaxed so you don't feel rushed in or out.

Love my haircut Niicole did a great Bob Thanks

I had booked myself in for a Bang Trim to fix a haircut I wasn't happy with. Brianna spent a long time with me helping to fix it and even fixed layers towards the back of my head. I am so happy with the result and she saved me from being upset with my hair!

Helpful and friendly service. Great men's haircut. Relaxing and Rejuvenating.


I am always so happy with my hair cut and color. Carmen does a wonderful job! Relaxing, calm salon. Good prices for services. Love Aveda products!

My stylist was super sweet and did a great job. My only complaint is that it took over 2.5 hours to do partial highlights and a trim on my (thin, chin length) hair.

Excellent! Loved my haircut and color.

Please offer flavored cream or half and half with your coffee!

Alison is wonderful!

The staff was wonderful and the environment and was great! Kasey did such an amazing job understanding what I wanted and executed the color perfectly! I would highly recommend the salon as well as Kasey to everyone I know!

I love love love my hair. I am so happy I made a switch from my old hair stylist. I just feel so pampered ! Kasey Is a sweet girl and I enjoy my time at your salon. Also had a mani-pedi with Alison and it was over the top!

Overall, a great experience. I was able to get in on short notice and get a great haircut in a friendly environment!

I love going to square one to get my hair done. Everyone is super nice and my stylist is great!

This was my second time seeing Jessie. She was awesome. She listened to my needs, provided excellent customer service and recommendations, on top of providing samples for me to try! That's why I came back. I took her advice and saw good results, so I purchased the products on my second visit and I'm so excited to keep using them.

Wonderful So relaxing

I was greeted with a friendly smile by everyone! Service were excellent!

Ashlee is always amazing! So great to just sit back and relax and let her do her thing! She is the BEST!

Alehna is great! She's super friendly, has really great ideas and did an amazing job.

Mandi was AMAZING I sat in her chair not knowing exactly what I wanted and left loving my new look. She even did my daughters first haircut on my lap while my color set. I loved the atmosphere. Everyone was nice and professional. It was a very comfortable and fun experience. I will for sure be back!!!

The best as always! I will come back as often as I can when I am in town, to have my hair cut by Michelle & keep styling & sharpening my looks, which is not easy. Michelle is why I have kept coming back!

Love my cut and color!

I've loved coming to Square One Salon over the past year, however I was extremely frustrated that I was called in for my appointment 20 minutes after the scheduled time (6:50 for a 6:30 appt). Additionally, there was no apology or acknowledgment that it was such. Very disappointed!

Anthony is the best when it comes to anything nails and waxing! He always makes the experience enjoyable and relaxing!

Ashton is great!!!! Always does a great job

Always receive the best service when visiting Square One Salon in New Albany! Tried a spa service the other day for the first time, and it was so relaxing! Staff are professional, knowledgeable and friendly. Will definitely try other services here in the near future.

Nicole is great! She anticipated what I wanted with my highlights and my hair turned out great! She's also really friendly and makes the time go by quickly. I will definitely be recommending her to my friends!

With how well I am treated here I literally couldn't imagine going anywhere else. The best place in all of Columbus hands-down

This was my first experience at Square One, and I absolutely loved it. Everyone was extremely nice, going above and beyond to make sure I was comfortable. Kasey & Alison were both very welcoming, friendly, and professional. I will definitely be back to see them again!

Very happy with Allison!

Was greeted pleasantly and made to feel comfortable. Appointment was on time. Everything was clearly explained.

Always a great experience. John was terrific and Natalie is wonderful as well. Nice job!

Ashton is AMAZING with color! I'm so glad I finally found someone nearby who takes the time to make sure I'm satisfied with the results and always does a fantastic job blending the tones of my highlights!

I love going here! I always feel so refreshed when I leave.

Very nice and clean salon. Stylist, Lauren, was very qualified and really nice. I will definitely be back to see her again!

Had a mani with Anthony, who was especially sensitive and kind regarding the condition of my nails. He was very gentle and did a terrific job. My nails now look fabulous!

Great experience as always!

My experience was everything I wanted!

I always go to Brianna. She is very welcoming and friendly, and she always does a fantastic job. As always, I was very pleased with the way my hair turned out, both color and cut.

They had both incredible service and incredible people

Ashton did a great job! She listened and gave suggestions. Everyone was friendly.

Best massage I've had in a long time!! Never felt so relaxed during a massage, Tyank you Amy!

Michelle always gives the best haircuts! Would and have highly recommended her!

Excellent salon services

Look forward to returning

I haven't been to this salon in 3 years. I had been going to the Aveda school because of convenience to work. I love the attention Alehna gave me and the knowledge she has with style and color. I will definitely be back sooner. Thank you!

Awesome as always!! I am relocating to Florida so next month will be my last visit. Michelle is baking me a chocolate cake with candles & Budweiser beer to wash it down!! Cant wait! Thanks Michelle!

I had an amazing experience! The hot towel mini facial I got was just what I needed after a long day of work! And my cut was amazing!

Wonderful place, friendly people. My stylist was very patient, helpful and did a great job with my hair cut:)

Absolutely love this salon and highly recommend my girl Alehna. I'm extremely picky with my hair however Alehna always makes it look AMAZING. I have gotten so many compliments on my hair and referred a few friends who keep going back! Can't wait for my next appointment.

Good customer service. Even though I was late, she was still able to give me the full 60 minute massage.

I am relatively new to the New Albany area and am so thrilled to find such a wonderful Aveda salon! The staff is always professional and helpful. The prices are great and I am always please with my color and cuts! Ask for Carmen, she does a great job and is lovely to talk with.

Alison is great!

Best place to relax & get great results with a fresh cut & color. I always look forward to my next appointment!!

Great place. Wonderful stylist.

Maddie gave me a great cut and hilights! Thank you!

Jessie is amazing - great facial, wonderful person! Love her. Have recommended her!

I felt comfortable and relaxed during my appointment. Very pleasant experience. I will definitely come back!

Lauren does exceptional work!

This is a fantastic salon. Very clean and the staff was friendly! Nicole did a wonderful job on my hair!!! Thank you!

I was very happy with the experience

Maddie is the best. She knows exactly what to do, I don't even have to tell her. Every time, I walk out feeling and looking great.

My first time to Square One was very pleasing. Always a little nervous on first visit. My stylist, Casey was very pleasant and her services were excellent. Scheduled my next appointment and I am looking forward to all the sallon has to offer.

I enjoy my experience every time!

Great pedicure! Clean, nice, comfortable at a fair price. Great service!

I love the healthy and natural looking color I received. My new cut is perfect and makes me feel ready to start the new year.

I love the service here and Michelle does an amazing job cutting my hair and I'm very picky!

Michelle is amazing! She is an expert in her field - knowledgable and creative. She balances her talent with the desires of her customer. I walk out after each visit feeling beautiful and it is a feeling that lasts weeks after the visit!

Excellent as always

First time there, I was very impressed.


Ashton is great!!

Lauren is my favorite stylist! From the host greeting me to the scalp massage and the haircut, I always leave the salon very happy with the results. I recommend this salon and Lauren to everyone I know!

Had bad exp waxing by a lady here & they didn't even care when expressed & still billed me as if it was perfect. Since then I have not been back here. A year & half back this was a best Aveda after lane ace location but then their professionals keeps changing with more ignorant ones. Few remain in hair dept & a guy in waxing who were good. I am never going back here to get my face spoiled

My wife and I had a great experience here (recurring theme). We were in for massages (first for her here) and had the best therapists who are skilled and experienced along with amazing beside manner. Even the check-in/check-out process was seamless and handled very well by the courteous front desk staff.

Great salon and friendly staff. I had my hair highlighted yesterday by Kasey and I'm very happy with the results.


Anthony was wonderful! I loved my manicure and look forward to using the lip treatments he sold me.

She was very friendly and conscientious however, I had asked her to be gentle with my hair and she did acknowledge my request but didn't follow through with it. Also, I wasn't too satisfied with the haircut. I'm usually a very happy customer of square one.

Staff is friendly & welcoming. Kasey is an amazing stylist! I would definitely recommend her and have had a great experience at this salon.

I really love the experience at the salon from start to finish!

Easiest salon appointment I've ever made. I needed 4 appointments for myself and my family who were in town for Christmas. The receptionist was so kind and patient and was able to accommodate all of us. Our massages and nail services were fantastic, but we really were impressed with how kind and friendly everyone was.

Great service. Great haircut. Great stylist.

My stylist asked me what I wanted, I explained, and she delivered.

Excellent service and atmosphere!

Amy is absolutely the best!!! Massages are wonderful

The three of us were very pleased with the services at Square One! From my first phone call to make an appointment, to our completed pedi's, the staff was nothing but fantastic! The facility was very clean, calming, and nice, too! It was certainly the day we had hoped for! I would recommend Square One Salon and Spa to family and friends in a heartbeat!

Ashton was excellent and everyone was great. I love my haircut and color and will definitely be back!

As always, Anthony was amazing with my nails and Amanda did a wonderful job with my hair!

Maddie did an awesome job at cutting my hair! Would highly recommend.

My facial with Natalie was fabulous. She was knowledgable and made the experience the escape I was looking for.

This was my first visit to the salon and all expectations from an Aveda salon were met. Staff were friendly and attentive. Ashton provided my hair cut and was nothing short of competent and personable. I would definitely recommend this salon and will be a returning customer for Ashton.

Michelle gave me a WONDERFUL haircut! Did just what I asked for! Would highly recommend her to anyone!!! :-)

Brie took her time, got my input and gave me a great cut.

Technician was professional, gentle and very good. This is the longest lasting regular manicure I have ever had. And the tech was very gentle with the massage of both hands and feet. I have arthritis and fibromyalgia and usually I have to ask for the massage to be very light. I did not have to this time. My only regret is I don't live closer. Your facility was beautiful, and the staff were all very sweet.

Excellent service.

I really love the service that I always receive at Square One in New Albany, so much so that I make an effort to still use them as my stylists even though i live on the other side of Columbus now. Brianna always does a great job on my hair and I am so happy with the color that she used during my last visit. It really looks fantastic!

Anthony is the best!

New to the area and looking for a salon and great stylist is Always Tough to find! So we found this salon and thought let us give it a try. The girl who scheduled us was nice and friendly and very accomadating! The atmosphere was very relaxing and we were greeting as we walked through the door and offered complimentary drinks. The prices are reasonable to other upscale salons too. Great Experience and Love our new haircuts! Got some good styling tips from some Great Stylist Ashlee and Maddi! We will definitely make this our salon! Try them out!

Lauren is excellent! I always get positive comments on my hairstyle!

I love going for my appointments with Maddie and Anthony. The are highly skilled at what they do. They listen to what I want and make suggestions accordingly. The personnel at the front desk are professional and friendly. Gabby does a great job of managing the salon!

I am always amazed at the magic Ashlee performs on my hair. She is top notch, hands down, the best stylist I have ever had! Front desk always helpful and welcoming. Fantastic salon and spa!

Maddie is awseome I love coming to my appointments!

Glad I could make a purchase over the phone since my schedule is soooooo busy!


They are always wonderful here! Love the products and the complimentary facial.

I spoke with Gabbie and she helped me arrange a surprise birthday service for a friend of mine. Excellent service & very friendly! Thank you

Michelle gave me a wonderful hair cut.

This was my first time at Square One. I was greeted promptly offered a drink and got my coat hung up. I did not have to wait long. I saw Ashlee for a cut and style and she was amazing! She was friendly and very knowledgeable. I will definitely be back!

Square One Salon is a professional and welcoming salon. All the people are friendly and make you feel comfortable.

Experiences at Square One Salon & Spa are always so pleasant. During the recent sale, my items were readily available and checkout was a breeze. They are my salon and Aveda provider of choice.

I haven't had anyone different do my hair in over 15 years. I had an appointment with Carmen on Thursday, and she was wonderful. She was polite and sweet and cut my hair exactly how I wanted it! I will definitely be returning to her!

Great first experience at this salon! Lauren, my stylist was amazing. I'll definitely be back.

Amazing experience. Such good treatment and love my hair and he help I am getting with my eyebrows.

Very relaxing atmosphere and mood. I don't go to a salon often, but when I do I like to feel a bit of pampering. I will return to Square One Salon & Spa!!

Natalie has always been great. We will continue to use her as long as she's there

Great color!

A relaxing and enjoyable experience. From the hot oil head massage that was amazing to my fantastic manicure and spa pedicure, it was exactly the pampering I needed. Beautiful Salon with a great staff...Will be back again and again.

I love the relaxing and inviting atmosphere and Carmen was very knowledgeable, and took the time to get to know my hair, since it was my first haircut at Square One. I'm definitely coming back!

Another wonderful experience with Anthony, my skin glows.

Alehna is very talented and fun to talk to. I have seen her three times and my hair was perfect every time.

Great experience!! Bree always does everything she can do to please me. Always a great cut and highlights

Love Michelle Iddings. She is so talented. She gets my hair and finds the right style and cut for me everytime.

Great! Everyone there is extremely nice and very helpful.

I got a mani/gel and enjoyed my experience. My nail technician was very nice and allowed me to look at color options longer than I thought. I asked her/him their input on colors and they enjoyed showing me colors that would go well together and listened to what I liked. We had a nice conversation and shared the same interests. However, I felt a little pushed into buying hand products and scheduling an appointment. He/she said they wanted to see me in two weeks and I felt obligated to book an appointment. Yes, I want to come back, but I can't afford a mani/gel every two weeks. However, I would recommend Square One Salon & Spa; just want to be honest :)

As always the best! I have been coming here for years & Michelle is the reason I do! I am planning on making trips from Florida for my haircut when I relocate there back to Square One because of the excellent service, hair styling & relationship I have with Michelle. How about that?

It definitely wasn't painless, but ripping hair out of your nethers isn't going to be a comfortable experience. But Natalie was very professional and skilled, and was able to complete the job in record time. If you need intimate waxing, I definitely recommend her! (she did my eyebrows too and they look fantastic, so I'd recommend her for the more mundane stuff as well.)

I have been going to Great Clips to get my hair cut for years, until my brother took me to Square One Salon a few months ago. My first experience at Square One Salon was wonderful, and I have been coming back there to get my hair cut since then. Kelsey is very friendly and she always does a great job cutting my hair. She also takes her time to answer all the questions I have and gives me recommendations on hair care and styling products. Carrie, Faith, Grace and other staff that work at the front desk are also very nice and friendly as well. I will definitely be coming back, and I will be sure to recommend Square One Salon to family and friends!

Bri took time with me and listened. She didn't rush and made it a relaxing experience. The complimentary mini facial was a nice added touch I didn't expect. Thank you!

Ashton was so wonderful! My hair was a mess and she took her time to make sure I left with exactly what I wanted. I really appreciate her attention to detail and made sure to schedule my next appt with her.

Loved my relaxing facial by Stephanie!!! She was exactly what I needed yesterday:)!!!

Lauren is great! I no longer work in New Albany but i told her i will still drive from Worthington to have my hair cut and styled by her!

Lehn is one of the best stylists at square one! This is the 2nd time I've gone to her, I really enjoy that she's willing to try something new with my colour. Thanks!

As usual, Anthony was a delight and did a flawless job. Please never let him leave - I don't think I could ever trust anyone else with my brows.

I always have a wonderful experience at Square One New Albany. Michelle is spot on everytime!

It was wonderful! I will definitely be going back! Everyone was so sweet there and I love my hair cut!

Brianna was fantastic. I came in and wanted a color that probably wasn't the best choice and she sent me out looking amazing and very natural. All of my family and coworkers loved the new color. Thanks for your patience and all of your time. Will be back for sure.

This salon is amazing! I always love the time I spend there. Ashley is phenomenal!

Another wonderful hair cut from Michelle! I would highly recommend her!!!

My gal was very nice, and I ended up with a great cut. My only negative-thinking was that my stylist did not allow for any silence/relaxation. She was very talkative the entire 45 minutes. No breaks from questions at all. And, she was VERY VERY slow with cutting. It might have been due to inexperience? I did not feel like I was at a higher-end salon. Great environment, friendly staff, convenient location, and again... I can't say too much bad, since I ended up with a great cut.

Always pleased with service.


First time client and will definitely return. Had a wonderful experience and well pleased with the hair cut. Mini facial was fabulous!

I have been here many times and usually love my service. However this time I was quite disappointed. I went in to receive highlights. I asked for a very dark, rich brown noticeably different color. 2 hours and almost $200 later, I have a color that is hardly any different than the color I went in with. If I hadn't sat through the process, I wouldn't be able to even notice the slight change. I will say, the quality of the service was good-but my request wasn't close to being met.

Nice experience ;) ! Thank you, Amanda !

Great experience as always!

My stylist Amanda was great. She did exactly what I asked her to do. She was pleasant and efficient. The only thing I noticed was that it was very noisy. They were very busy which I understand but it was even noisy in the waiting area. I also thought the girls work area was cramped. Their tables were not large enough. Nonetheless I enjoyed getting a comp facial as well as being worked on by a professional. Susan

Love love love my hair stylist. It is so hard to find one you trust.

Excellent service and I look dope as hell!

I hadn't been to Square One for over a year, frankly I wasn't always thrilled with the cuts I received in the past, it's difficult to find a stylist that knows how to cut and style fine short hair styles, the last time I was there over a year ago the stylist decided to cut shorter piece in the front to make it look wispy, which does the exact opposite for fine hair! I always left the salon without "styled" hair because the stylist didn't know how to even dry fine hair to give any volume. I decided to give Square One another try yesterday and I'm glad I did, Maddie did a fantastic job and provided a stylish short cut exactly as I had shown and asked for, she also did a great job drying and actually styling my hair so that it wasn't just straight and laying limp when I walked out!

Brianna was great, she listened and made suggestions on what will work for my hair. It turned out great!

My skin felt like a glowing million bucks after my brightening facial. Natalie is a professional who knows her stuff and how to make you feel relaxed and well taken care of. I'll be back.

Thank you for a wonderful day. Liping and I really enjoyed ourselves. A classy spa with wonderful employees!

The stylist I had was so new, I felt like I was at a barber school and not a high end Aveda salon!

I really love the service and staff.

Love my new bob hairstyle!

My stylist did a fantastic cut and style, only thing is this place is very expensive!!!

Nicole was really great! She listened to what I wanted and then gave suggestions to what she felt would look good on me. She suggested product without being overly pushy on products, which is nice!

The girls at the desk are always so courteous and genuinely sweet. Kristi colored my daughters hair and did a great job. She is 16 and sometimes hard to please but she was very happy.

The service was beyond great a usual.

I'm definitely sad to leave Ohio especially because I will lose Square One. The desk dolls are always so sweet and the friendly woman from Toronto is super cool! Lauren Vanatta is truly an asset and I can't believe she wears such stylish shoes all day without a complaint.(atleast to me). My only suggestion is to clone her. Please don't let her get on Tinder. She's way outta that league.

I love the mini facials, and have always been treated with the utmost respect. And I adore Casey (not sure how she spells her name). She is wonderful!!

Brianna has been wonderful. She gave me a great cut and color and listens to what I want, then delivers. I would highly recommend her and the salon as well.

Excellent experience! Lovely clean atmosphere, and attentive genuine staff.

Great service. Wonderful haircut and very relaxing treatment..

My hairstylist understood exactly what I wanted and delivered. Love the mini facial.

I got a massage and a haircut and both were absolutely amazing. I love that my hair stylist took the time to talk with me to ensure she knew exactly what I wanted to do with my hair. The massage therapist made me feel comfortable and relaxed. I am excited to go back for my next appointment.

Anthony is amazing!!

Ashlee did a great job as always..very friendly staff and always on time for scheduled appointments.


Customer service that goes above and beyond with a very knowledgable staff!!

It was a great experience! The salon has a very welcoming environment and the stylists are great!

Nicole did an amazing job on my new color!

Loved the quiet atmosphere, and my nails look awesome.

Always a great experience from the moment you walk in the door!! Great staff, professional and talented stylists who listen to your request and give a style that is appealing and complimentary!

Another amazing hair cut from Ashlee!!! She never disappoints. Best stylist ever, and a wonderful person!

Maddie is always wonderful and I never leave unhappy! Thanks, Maddie!

Ashlee was amazing as always - I saw that she recently was promoted to Master - it is well deserved! She does amazing work - i drive 25 minutes just to see her and visit Square One! I love coming to Square One New Albany, and can't wait to come back for my next appointment.

Amazing as always. Lauren is fantastic!!!

Great haircut from Michelle!!

Amy the massage was perfect and Alison the pedicure was great! Love this place!


The staff was very friendly and the lady that colored my hair did a great job!

I had a very good experience overall. The stylist cutting my hair was attentive, friendly, and considerate of my individual hair type. She also recommended helpful ways I could improve caring for my hair, styling tips, and products that could work for me. For the little amount of hair that I had trimmed (1.5 in), and also having very fine and thin hair... I feel like $38 (before tax & the cost of any products I purchased) was a steep price. My appointment was done in under 20 minutes. I wish there was a separate price for trims. Also that the price had more to do with the type of hair and the work involved with the client. I may or may not return depending on if I can find a salon that does trims at a lower cost.

I always enjoy coming to Square One Salon, the people are very friendly and they pamper you with mini facials!

The girls at the front desk are always super friendly and helpful. Love my stylist Madeleine!!

Angie is the best! Can't wait to see her again!

Everything was great!

Jessica did a great job on my gel nails. She has a winning smile and friendly, confident personality. Scheduled another appointment with her.

As always awesome! When I move to Florida in the late fall, I will still come back to have my hair cut by Michelle! How's that for customer loyalty!

Great haircut once again! Would highly recommend Michelle!

I always have the best service when I go in! Never going to another place ever! My stylist knows exactly what I want and gives me awesome suggestions. Everyone who works there is very helpful and welcoming!!

My experience is always a good one at your salon. The staff are always friendly and nice. Kasey is an awesome stylist. Thank you for making my day at Square One a great one. I have already recommended your Salon to a friend.

Everything was wonderful!~

Always an interesting experience moving to a new place and trying a salon for the first time. You never know what you might get but square one had lots of positive reviews. I was not disappointed, and Briana did an excellent job. I will definitely be a regular.

Good service.

Book with Ashton Martindale: She's the best!

As always a great relaxing experience. Could not ask for a better hair dresser. Ashley is a true artist. Thanks to the girls, Lisa and Gabby they are so sweet, do a great job helping me pick out special gifts for my DIL and sons girl friend. Great New Albany team. Christy Bland

I found the salon to be a very calming environment. Ashton, my stylist, was not only very friendly and took the time to listen to my needs but I felt like she also did an excellent job in giving me a wonderful cut and style, which I received many compliments on, by the way. I look forward to my next visit to Square One and to Ashton. I am even considering going back in sooner to take advantage of their other services.

Relaxing, pampering experience

Square One salon in New Albany is wonderful! Everyone is extremely pleasant and welcoming. The salon is beautiful and always very tidy. Briana is a great stylist and I'm always very pleased with her service.

My eyebrow experience with Anthony was fantastic, as usual. He does a great job every time and I wouldn't go anywhere else for any of my beauty needs !

I wish someone who've told me that my stylist was advanced.

Everyone was kind and professional from the moment I walked into the salon. I will definitely come back because of the great service. Alehna cut my hair exactly how I like it. A job well done!

great service, friendly staff

Nicole hits the mark every time! She gives me exactly what I want, and elevates the look based on the latest trends. Getting my hair done is a real experience at Square One, from the aromatic Aveda products (my daughter can't stop smelling my hair) to the mini facial at the shampoo bowl.

Amazing!! Everyone is very nice and helpful!! There is no need to go anywhere else after going to square one

Always a great experience. Love Brianna. And the front desk staff are always very pleasant.

I am new to Square one and very impressed. The front staff is welcoming and professional. My appointment with Brianna was excellent, she listened to my concerns and was able to repair my over processed color to look great. I would highly recommend this salon.

Wow! Ashlee did it again. What a great cut! Love her and her attention to detail. Got a great referral to try Jessie's nail service and was blown away. What a sweetheart! Love my nails. Go to Square One, friends! Worth it.

Amazing as always!!! Lauren is the absolute best :)

Great visit.. really like my hair. Good job!

Excellent service & friendly foljs. The haircut grows out nicely, too!

I had an appointment with Mandi, it was great! She asked and was cautious about what hairstyle I really wanted and explained everything she was going to do. She made sure I was comfortable the whole time, offering drinks if I wanted one. I would highly recommend this salon and Mandi to my friends and family!

Stephanie always goes well beyond expectations.

Love the mini facials during the shampoo process. Very relaxing atmosphere. Ashley always does a great job. I never leave the salon to go home home to redo my hair. I like how she'll try different styles with my hair and if we don't like it will take the time to do a different one.

Lauren V is so cool. What is her boyfriend waiting for? Lauren S is equally as cool and quite possibly the most flexible person I know

Love, Love, Love Lauren!! I always look forward to my appointments at Square One! So happy that I found this salon.

I was new to the area in March and randomly got on line to find a salon close to where we live. I chose Square One and have been extremely please with the service and most importantly with Casey. She is wonderful!

I really love Stephanie and I feel like she does the best possible job! She is always upbeat, we have great conversation and most importantly her product is great! I enjoy coming to every appointment.

Jessica Treece gave me a beautiful gel manicure. Great job and a very nice salon.

Maddie cuts both my hair and my children. We love her! She does an excellent job, and is also so friendly. I have referred friends to her as well. You are lucky to have her on your team!

Awesome as usual :)

Ashton, as always, cut and styled my hair to perfection. I would recommend her to anyone. The salon is very clean and relaxing.

Lauren is fantastic, she is the best!

A much needed respite of calm and energy providing massage. Angie is the best. Welcoming environment and friendly staff.

My recent experience was, as always, wonderful! From greeting to treatments to final payment, when I have to leave, it's always a relaxing and enjoyable evening. Without reservation, I can give the highest recommendation!

Service was excellent. They made room in the schedule for me last minute, and my stylist Brianna was awesome, telling me what she was doing and why she was doing it. After moving to the area I've been searching for a nice salon, and I think this one is the winner.

Therapist average..

The music in the salon is too loud. Difficult to have a conversation with your stylist. An Aveda experience should be relaxing and fun, not ear damaging level music.

Alison gave me a wonderful manicure! She was thorough, and detailed! Thank you!

I just had another amazing cut and style from Ashlee. I have had many stylists over the years, and she is by far the absolute BEST. She is is the only one who truly knows how to cut, style, and tame my thick, curly hair. Plus, she is so very knowledgeable on any concern I have ever had regarding hair products, styles and techniques. I simply love her and would highly recommend her!

Very professional and friendly service.

I always look forward to my appointments at Square One. Kasey does an amazing job every time on my hair and I always leave looking fabulous. The front desk staff starts and ends my already amazing service with an outstanding level of customer service. The staff are so professional, smart and where do they find such beautiful women?!


Stephanie was great. Walked us through what was actually going to be done and explained it very well

I had such a wonderful experience at Square One! The staff was so friendly and accommodating and my hair looks great!

I'm visit was in short notice. The staff was courteous and they did a great job with my services. I'll be back!

I have been a customer for over two years. It is always the highlight of my month to come in for my appointment.

As always, the staff is excellent! Very friendly and welcoming!

I am very pleased with the haircut and coloring that Nicole provides. The costs, for every four-week visit, concern me.

The best men's haircut by Ashlee McFaden!

The hair, nail and massage services are done by talented staff, I recommend Square One.

I was feeling mighty low with a stress headache that I was certain would carry over into the next day. I called and was immediately given a time for a massage. I walked in and was greeted warmly, like a regular. Sat in a comfortable calm environment and waited for my massage. After spending 30 minute in the care of Angie, I kind of forgot I had a job. My headache was null and void and my attitude was well adjusted. When leaving, I was asked if I wanted to reschedule my next appt. It was all I could do to leave without scheduling a daily routine. :-) Cannot wait to go back. Thank you for the fantabulous experience and for helping me with my headache.

I had Nicole your Master stylist and I must say she was amazing. She worked on my hair for quite some time until i was pleased. I would reccomend her to anyone looking for a stylist that knows what she is doing and has a great work ethic. Nicole is well on her way to being a great Director one day!

Brianna listened and helped me come up with the perfect haircut! Perfect day at square one..

Another great cut by Lauren!!

My stylist Kasey was amazing. She was personable and made me feel pampered. My hair cut and color was exactly what I wanted. She is very knowledgeable about the products she used in my hair and products I should be using to help take care of my color as well! I am very pleased with the cleanliness and professionalism in the salon as well. Will definitely come back.

I have never had a bad experience at Square one! Ashlee did an amazing job with my hair and gave me tips on how to maintain it at home... She is awesome!

I have gone to Square One salons for probably close to 10 years now, at several of their locations. Needless to say, I am extremely satisfied with their services. Michelle does my hair, which includes cutting and highlights. The salons provide a very clean environment, timely service, with very courteous, friendly people.

I had a great experience. The staff was very friendly and helpful and I got a great cut that was just what I was looking for.

Very friendly atmosphere!

Outstanding haircut!

Nicole always does an excellent job of understanding my desires and delivering a well styled head of hair.

Another excellent appointment!

Excellent service. Everyone is very friendly.

Great place. Nice people. I will be back again.

Not only great service, but awesome hospitality! Amanda applied bayalage and an ombré to my hair and it came out beautifully! I'm looking forward to going back for a mani/pedi and waxing. Finally a welcoming place I can trust and call my home salon. <3 Stacey

I came in with a disastrous, blunt hair cut and Brianna completely fixed it, better than I could have imagined! I'm definitely going back for some color and other services soon!

Best place in new Albany. Unrivaled.

Ashlee did a great job on my color and cut !

I was incredibly impressed with how friendly everyone was and love the ease of booking appointments online. Alehna did AMAZING job and I couldn't be happier.

Ashley always does a fabulous job! Love my time at Square One. Sheila D.

One more time, I called at the last minute and Square One was able to get me in to see my stylist, Michelle Iddings. Love my cut & style! Thanks for another job well done Michelle.

Staff is always friendly, always on time for appointments and easy to get in when you need to!

My spa afternoon was fabulous! Stephanie takes wonderful care of me each month with facials, waxing, manis & pedis. It's truly a relaxing experience every time! I was able to fit into Lane's schedule at the last minute for a hair cut/blowout and I love the result! Thank you, both, and everyone at Square One.

Thank you so much for fixing my hair!!!

I love Square One and am a return client in the salon. I brought my 7 year old daughter for manis/pedis yesterday... This was my first experience in the spa. My daughter had a great time and was treated very well. Alison was terrific with her. My manicure left a little to be desired. The polish was bubbling, and (I can't remember her name) made an attempt to "fix" it on four of the worst looking nails. She said she used a trick her mom taught her- which was to brush acetone over the top layer of polish and then layer on more polish. It looked OKAY in the moment, but the bubbling started again as soon as we left. What I am left with is bubbly, and streaky looking nails. I will have to go in for a polish change somewhere or do it myself. Disappointing to say the least. The service was nice, and I know she wanted to try to fix the problem, it just didn't seem like the solution was a very professional one. I will be back for my hair... Jury is out on the spa.

Great service!

Ashlee was spot on with my new cut!! I love it. Thanks Ashlee!

Super cala fragilistic expialidocious Awesome! As always!

Love the atmosphere and Bri did a great job!!!

Fabulous staff! I am always greeted by name at the door (not sure how) even if it is someone I haven't met. They are kind, warm and welcoming. This particular kudos goes out to Gabby. She is always smiling, caring and attentive; making sure my experience is equally wonderful. When I visited last, I was in pursuit of a specific fragrance they no longer carried, but Gabriel took it upon herself to locate it at another location and have it sent here by my next appointment. Love it!! Just a typical example of how I am treated and why I have been coming to this Aveda for years.

Maddie is the best!! I always feel so welcome there & the staff is great!!

The women up front are always very nice! Ask if you need anything & keep you updated on your appointment. Lauren is amazing! Always good at cutting/trimming, and when I try something new it alway looks great!

I appreciate the non-pretentious and professional atmosphere of the salon. Stephanie performed a waxing service on me. Couldn't be happier with the results. The price is also more reasonable than other salons' waxing services.

I had a great mani and eyebrow wax experience... Natalie was amazing and they were able to get me in last minute for a spur of the moment treat.

The spa is a most relaxing ambience. The staff are friendly and helpful. This was my second visit and I will definitely return. The first time I visited, I had a manicure and pedicure. This visit was manicure only. On my planned return visit, I hope to book a massage, pedicure, and manicure.!!

As always, the service was excellent!! Kasey did an amazing job cutting/styling my hair to be very complimentary! The rest of the staff are also amazing and very hospitable! They act more as hosts in their own home, making everyone feel welcome and appreciated!

Always a treat!

I was very pleased with the service. I allowed Kelsey the freedom for creativity and she did not disappoint with my haircut. I am thrilled with the new look. Thank you.

Excellent service!

I love Ashley. She does an amazing job. Couldn't be happier :) the receptionist are very warm and welcoming. A plus service. Thanks!!!

Lauren was fantastic, she is a great hairstylists! She pays attention to details and makes sure to ask what I'm looking for in the hair cut. I'm happy I found someone I feel comfortable with!! I'm a very happy customer!

I had a spa pedicure with Alison at about 9 days overdue with my first baby. It was exactly what I needed. Her hands are magical and she took great care of me. The atmosphere is very relaxing and soothing (again, just what I needed). I highly recommend visiting this salon. I love the Aveda products used and the staff was great all around.

Amy listened and offered suggestions for healing my injured neck. I also liked being given the opportunity to smell different oils to select from. I think this is an added touch that most salons don't offer their customers.

Alison was wonderful!!!!!!

Michelle is the "goddess of Hair" who knew a flat iron would work on short hair!!!

Everyone in the salon is polite, welcoming and professional! I look forward to my next visit.

I got a massage with Amy and it couldn't have been better. She used essential oils and asked for feedback along the way. I told her I was cold and she incorporated hot towels. Was a real treat!

I love how I feel when I walk into the salon; everyone there is welcoming and friendly. And I love how I look when I leave the salon--Lauren and Stephanie are miracle workers! Minnesota is the land of 10,000 lakes, and my son's is the head of 10,000 cowlicks; his hair always looks amazing after Lauren has worked her magic. And if you're looking for an amazingly relaxing, rejuvenating facial, you've come to the right place.

Another fantastic cut and color by Michelle!

My nail tech was friendly yet a little awkward. When buffing my toe nails, she blew the excess powder away. I found it awkward and little unsanitary (bacteria spreading, etc) The massage was good and I really felt it helped relieve tension. My polish is already coming off though :( it's been less than 24 hours. Overall, good experience but not sure if I would return/recommend.

Ashlee is great - always suggesting new ways to get my hair looking it's best!

Kasey did a great job with my haircut. She spent extra time discussing the cut and style I was looking for and made sure I was happy before I left! I'll come back to her!

I have never had a bad experience at Square One. Everyone is always professional and friendly. I have a great rapport with my stylist and trust her immensely.

Had a fantastic massage after my Spartan beast run with John in the beautiful New Albany salon. Thank you for restoring my broken down body.

The entire experience was wonderful. The staff was friendly and accommodating.

Square One Salon & Spa is by far the best one I have been to in quite some time. Their front desk staff is always courteous, and they know my name; you do not find that at the larger salons and spas these days. If you are looking for a talented hair stylist, see Nicole. If you are in need of a facial or waxing, see Anthony. If you are in need of a manicure or pedicure, see Natalie. I have recommended this establishment to many friends and family. I truly appreciate their services!

Kelsey is great to work with. This was my second time getting a cut, color and highlight with her. The first time, the highlight was just on the top of my head, so this time i wanted it all over. I thought I would tone the color down a bit, but this second time after I got home, it wasn't as noticeable. Overall, my cut was a bit too short and my highlight a bit too toned down. I realize I have to go through a period of figuring out what I want it to look like, so, the next time I won't tone it down. Otherwise, Kelsey is great to talk with and very helpful. I will be back.

Always a great experience!!

good service and a very caring staff

Michelle did an awesome job with my hair. She cut it exactly the way I wanted it.

the staff was nice but the color was not appropriate and didn't come out as desired. A picture was supplied and still not the correct color. I do appreciate the attention and helpfulness but will only return for hair cuts and not color.

My appointment was great. Prompt service and a great cut. I'm not accustomed to such service. Will be back!

Great service!! Got the style and cut that best suits my needs

This was my first time at Square One Salon & Spa. We were taken into the spa area for our pedicures. The area is very relaxing with the lower lights and the music. My only complaint was where the pedicure chairs are located, the room is open to the hair salon and you can hear the louder music and the things that go on in a hair salon. It took away a little bit of the relaxation feel.

Kelsey was AWESOME!

Very relaxing! Definitely will be back.

Anthony's brazilians are the best! He makes you feel comfortable and makes your experience as quick and painless as possible!

Both Madeline, who did my first gel manicure, and Stephanie, who did my first aroma based facial, did lovely jobs. Though it was the end of the day, neither acted rushed or fatigued and I believe they gave me their full attention This was one of the most relaxing few hours I have had in some time. I will be back! :-)

I had my first appointment at Square One on May 16, 2015. The staff was very friendly, and the salon was lovely.

Cassie was wonderful! She gave me the perfect blonde color I have been searching for and was very professional.

I had a wonderful gel manicure at Square One. Clean, enjoyable spa atmosphere, and did not feel rushed or pressured during my service. Will definitely go back!

Loved my mani/pedi. Would absolutely come back.

Maddie is the best!

Stephanie does a wonderful job. My nails usually chip easily. After a manicure by her they look great and last lots longer. Look forward to having manicures a lot more often.

Nicole was great. Very satisfied with the service, availability and quality of the cut.

Walked in looking homeless and walked out looking dapper. Alehna cut my hair wonderfully and I enjoyed the experience. Everyone is super friendly and I'm pretty sure everyone who works there is a model.

Fantastic! Great haircut and even better service.

Over the top full body massage w/Angie!!!

Maddie does a fantastic job!

I always have a great experience at Square One Salon. Everyone is kind and welcoming and Ashton did a wonderful job on my hair!

First time in. Very nice experience!

First time visiting the salon. Had no problem getting appointment. Technician Natalie was friendly and helpful...had a pedicure and manicure. Will definitely return and also will try a massage . Would not hesitate to recommend this salon to friends or relatives.

I was in the other day. Grace was there to greet me and to help me. She has helped me before and she is always so sweet and kind. I really appreciate that,it seems that there is a lack of customer service any more. It's nice that Square One Salon & Spa is on top of that. I will always buy my Aveda there.

A a new client I was welcomed quickly and warmly. Ashlee was fantastic, genuinely concerned with what I had to say and after discussthismy options I had no reservations about letting her work her magic...I will be seeing her again ...

My gel manicure with Stephanie was amazing! She really takes her time and checks in with you along to way to make sure that you're completely happy with everything (shape, length, color, etc). I'm very clumsy and have messed up a fresh pedi before and she always fixes it for me! Stephanie is the best and I will keep coming back to see her!

Michelle is fantastic! Great service from her and the Square One team; I always enjoy my visit.

Great service from Michelle on my hair and Allison for my wax. Thanks!

Everyone at the Square One Salon & Spa in New Albany are always very nice, professional and appear to be very happy. Anthony is great, I have always been very pleased with his services. I have not had services from any of the other team, but would, if I every leave the present stylest I have gone to for years.

Great haircut once again from Michelle! Everyone at the salon is wonderful!

Excellent staff. My haircut came out perfect.

I enjoy going to the aveda salon, at this point I won't go anywhere else. They provide great hair and spa services.

Anthony was great to talk to and did excellent work! Couldn't be happier!

Love that Alison! Very professional and a relaxing experience for me

Manicure already chipping today. Small toe from pedicure peaked halfway last night. Not very satisfied from a $70 mani/pedi

Awesome service from the moment you walk in the door !!!

Wonderful cut and style.

As always, I was greeted at the door by name, offered something to drink and chatted with the receptionist and other employees. Michelle always makes the experience feel like you are being pampered and the staff makes you feel like you part of a family.

Michelle and Stephanie are both fantastic! Very professional!

My appointment was wonderful as always!!! Lauren does a fantastic job! My only complaint was this time when I went to pay it seemed slightly more expensive than normal. They informed me that Lauren's prices had gone up. I was just a little shocked that you don't inform your clients of this prior to services. Other than that I had a great appointment and Lauren gets my hair perfect every time :)

Lauren was fantastic! I am so happy I found a great stylist that I can continue going to. She listened to my concerns and made sure I was happy with the cut!

Great experience!

great service and overall experience excellent

Stylist Ashton did a great job and was very nice, providing helpful ideas and was enjoyable to visit with during my hair cut.

Stephany did an excellant job. Enjoyed meeting her. Plan to return. Ginger

Great atmosphere and great pedicure! Very clean, relaxing environment and staff was very professional. I will definitely return.

As with all of my previous experiences, Square One New Albany always makes me feel welcome and the staff are friendly and go to great lengths to make each and every experience enjoyable!! Keep up the great work!!

As always, Ashley gave me a fabulous cut.

Maddie the best scalp massager ever! As always, wonderful service!

Always excellent service!

Anthony Randleman is a wonderful aesthetician...he's very precise and personable and I appreciate his attention to detail. I won't go to anyone but him for my services! Gabrielle Karney is so sweet and pleasant each time I come to the salon. She's a bright spot in the day! Wonderful customer service skills!

Awesome as always!!!


I think Amy should be hired full time. She is the best masseuse I have had there. I have had 2-3 other ladies, and Amy surpasses all of them in her technique.

The one thing I really like about this salon is the person who waxed my brows also did my nails. Much easier to build rapport when your not shuffled between people.

The Lauren's rock. Thanks

Everyone was very nice and I love my new hair!

Appointment started on time, Maddie was great and listened to exactly what I wanted, service was quick and its always consistent.

Kasey was prompt, professional and friendly. And my hair looks great!

Great service.

Ashley does a fantastic job every single time!

Always a wonderful experience. Ashlee does a great color and cut.

I really like the salon, the employees (especially Anthony and Kelsey) and the services I get.

The service at Square One is excellent! The store is always clean and has a relaxing environment. Michelle is the best!

Service was great. I just feel $18 is too expensive for an eyebrow wax.

Stylist, Ashton Martindale, is the best! She makes me a perfect "natural blonde"....every time!

Very great service and my stylist never disappoint.

As always, the staff at Square One Salon New Albany were friendly and helpful and Ashton provided excellent service as I've become accustom to every time I visit.

Great experience. I would recommend this salon to anyone.

The staff was courteous and attentive. The services provided were excellent and the providers were pleasant and professional.

Everyone was great! Super helpful and when out of a product they gave me a sample to tide me over and offered to call when the product was back in stock! Thank you!

I am very disappointed with this salon. I have been coming for many years- but the customer service is very poor. I will not be returning- nor continue sharing with friends to go to Square One.

Great products and atmosphere. Natalie (esthetician) does an amazing job

I always have great service and the employees are always very kind. I feel comfortable at Square One! I would recommend both Anthony and Madeline to my friends and family!

Michelle gave me a great haircut once again!

This is really a very nice salon, friendly and clean. Kelsey did an excellent job on my color and cut. The color blends so well and I have already received compliments on my hair. I will definitely be back!!

Excellent! I like the work done on my hair and loved the complimentary facial!

Michelle knew just how much to take off of my hair to refresh my cut!

I enjoyed my stylist, Bri. My hair cut is working very well and I have received many compliments in last coupl days. I like how it makes me feel!

Always the best!!

A pleasure as always

Sheena Newsom was GREAT!

John is the hidden Gem of Square One.

My first experience was outstanding! I w/highly recommend Square One to anyone! Very friendly- warm atmosphere- excellent professionals! Enjoyed my entire visit-( full body massage & facial) Look forward to returning!!!

I saw Anthony for my eyebrow wax. He does a great job, is very friendly and professional. I highly recommend him.

A+ Salon. I have gone to Square One for my hair, brow, and nail services for the past few months. I can't believe the difference in my hair with just the Aveda products... Amazing! My nails look fantastic too. Anthony does my nails and brows. He is wonderful. He has an amazing personality and I am so relaxed when spending time with him. He won't let you walk out until they are perfect... and they are! Anthony provides my brow service and I have never had my eye brows look so nice. We talk about what I would like and Anthony also suggests what shape would look best. They have never looked so good. If you haven't tried the brow tinting, he does that also and it's fabulous! Nicole has cut, highlighted, colored (full and touch-up), and glossed my hair. She is excellent. Also, a perfectionist and has great suggestions when you are not sure what to do or want a change. Great stylist and my hair always looks great when I walk out the door, which is the first for me. I usually never like the way my hair is styled when I leave a salon. She's great and has an awesome personality to match! I love the mini facials during hair appointments. Great added touch during a busy day when you are unwinding. I am so relaxed by the time I leave, whether I am getting a salon service or spa service. Great place. I look forward to trying their other services too. I had an appointment for my hair. The receptionist (they are all dolls) came out to tell me Nichole was running a few minutes late and asked if I wanted a hand and arm massage while waiting. Nice touch Square One! I think my wait was maybe five minutes which is nothing. Really love the place! It's very clean. Nicely decorated. Love the Aveda products. Love all the employees and the service is A+. -Gail

Very friendly! Quick and efficient.

I was very hair with my haircut and overall experience with Kasey. She was very professional and did a great job! The salon feels elegant and spa-like with being hoity toity. I am definitely a repeat customer!

Nicole is a terrific hair stylist. She listens to what I want, adds her own interpretation and provides a style to meet my needs. My only shortcoming with the studio is its "franchise" atmosphere.

My stylist was great. She listened to my thoughts, gave suggestions, and provideded a great experience. I am extremely happy with the results. I have received a lot of positive compliments and will definitely go back. I had hair down to the middle of my back and now have an easy flattering short haircut that I love. Thanks Aveda!

was GREAT- thanks for making sure this time my hair got colored correctly. I already made the next appt. She said one more color application and it could be corrected. It is still seen the error- but not as bad.

Excellent as always!!

Great and friendly staff.

Nicole is amazing, hair cut was perfect!

Lauren always does an excellent job.

Thrilled that I was able to snag the ONLY appointment on a Saturday at the last moment, but perplexed and irritated that when booking the appointment online I was forced to pay for my service in advance. I completely understand wanted to ensure that appointments do show (especially a first timer, like myself), FORCING me to pay for the service in advance when booking online is out of the norm in Columbus, OH. Had I not specifically asked to add a tip, $10 on a $35 service, I wouldn't have thought twice about it (had I been a regular self - absorbed client). It's the 21st Century, and many people want to book online whenever they want; charging me in advance doesn't fit in with a business in Columbus, OH.

Amy was patient & did a HELL of a job! This was my first massage (60 minutes that is) & I was a little anxious at first. Will come back SOON thanks to Amy!!!

Bri did a wonderful job, I love my haircut!

Anthony did an amazing job on my mani/pedi and wax services!

I had the 90-minute facial with Stephanie and it was absolutely incredible! She made the experience extremely relaxing for me - I was having a stressful week. By the time I left I felt like a new person! She is very knowledgeable and shared a lot of very helpful information for things that I can do on my own to help my skin. She answered all of my questions about the products she was using and made me feel very comfortable. I'm really looking forward to our next appointment together!

We love Square One. Great stylists!! Ashley is wonderful. I wish there was better lighting around the mirror instead of straight down from the ceiling.

Excellent service and the staff was very welcoming as usual. I highly recommend everyone stop by and utilize the services of Square One Salon & Spa in New Albany. You won't be disappointed!!

always friendly and professional

Always a great environment and service

Great service, friendly and diligent staff. They go above and beyond to make the customer satisfied. The atmosphere is very welcoming. This Aveda salon and spa is the best I've ever been to , I'll never go anywhere else.

Great service. Love the care Ashey gives my hair.

Michelle always does a great job on my hair and I enjoy visiting with her while I am there.

Great experience!

Nicole was able to correct my cut so that my hair was no longer uneven. She was funny and personable. Looking forward to my color correction on Sunday.

The Front desk is very welcoming and acknowledges me when I arrive. The ladies are very professional and look great! Anthony is wonderful, wonderful, wonderful! I have gone to several salons and so far Anthony has maintained doing a great job each time. It doesn't matter what I have done he has never done a bad job.

Great as always!!!!

Very friendly staff My massage was very good by Amy. As a massage therapist myself I have given & received many massages and Amy gave a quality massage. The only thing I would change would be to give bottled water at the end. i

Always pleased with services.

Love the Aveda Square One Salon & Spa in New Albany, The girls at the front desk are always super nice and my stylist Madeleine was awesome!!!

The services were excellent and the atmosphere is so relaxing.

I have been to Square One twice and both times had a wonderful experience. I love the complimentary facial massage, and being able to put your feet up when getting your hair washed. Great place, friendly and professional hair stylists.

Great service!!!

Ashley did a great job with my color and style.

As usual, the ladies were friendly and I was in and out fairly quickly, considering it looked like there was a new employee being trained with my transaction. What bummed me out was the woman who rang me out asked if I had an aveda card, and that I get points for purchases. I told her I never had been told of one or offered one before, which is unfortunate because this was not my first purchase with Aveda. Maybe make a point to tel employees to notify customers of this program so they can start off earning points, not find out a while later and have purchases that didn't count. overall happy with my service and of course love the products.

Great experience. Very professional and relaxing environment!


Service is outstanding.

Awesome as always. Gets better every time!

LOVE this salon!

Professional from the front desk to the service provider in the back.

Kelsey was super sweet! The whole staff was very accommodating and helpful. Love the free hand massage and mini facial. Chairs do need more cushion and stations are a little small. Felt that I was sitting on top of the mirror. :) Can't wait to go back and get pampered.

My 60 minute massage was great! It was very relaxing. If I had to say something negative, it would be the room. It was in the front of the building so it was very cold inside. Either don't use the room or have a space heater in the room.

Anthony is great, very pleasant and I've recommended him to a friend.

Beautiful salon -- a lovely pampering experience with Brianna, and a great haircut!

Stephanie is the best! I will never go to anyone else for my waxing! She always makes my brows look clean and pretty. Michelle is fantastic. She already has great hair to begin with, and she is nice and engaging, but also is focused on her work. She turned a horrible cut I got a few days ago into a smoother one. I will be going to her again in a few months.

I had a great experience. Natalie was great and very informative. I would't have known that you existed had it not been for the Birthday Pac.

Since my very first visit, my experiences at Square One - New Albany have been outstanding!! The entire staff are very friendly and welcoming. Every cut I've had has been perfect!! I would gladly recommend Square One Salon & Spa to friends and colleagues alike.

Lauren is absolutely the best!!!! Love my hair!!!


I have been going to Square One Salon for about 1 1/2 years. Walk in the front door and you are greeted by the ladies with pleasant smiles and friendly conversation. Lauren is an awesome stylist who listens to her clients, offers up great suggestions and then does a great job. I highly recommend this salon!

Always a pleasure to go get my hair cut, from the receptionists to my stylist.

Had another GREAT haircut from Michelle! Thank you, thank you!

Love the interior decoration, very professional, and staffs are friendly.

I give my rating below average for several reasons. First hairdresser was running 30-40 min late, then did not read my ticket that I was in for a add on to a part/highlights. I did not get what I was coming in for. Was there for 3 hours.

Great salon.

Fantastic as always!!

Great experience, Nicole as always does a wonderful job!

Was with Casey at new Albany location and she was very professional and gave me a great haircut i am proud of.

Ashlee is great. Very easy to tell her what you are looking for in a cut and doesn't pressure you into coloring your hair. I always get a great cut and an amazing blowout - what else could you ask for!

great service very friendly staff

Horrible. I told what not to do & be careful about it & exactly that is done & I walk out ugly face. With s huge gap between my eyebrows & making them super short. I clearly told not to change length & space between them. On top of that I am explained why she chose to do it. I suffered as a customer & I was told, it's hair it will grow back after her mistake. And didn't even ask if they could do anything to compensate like not charge but instead told we will remember your needs for next time. Like I will return after not been heard & walking out ugly on festivals eve. Rather go to upper Arlington location which has been always exceptional and for customer.

Wonderful stylist. Love my new hair cut and style.

Friendly staff and the ambience is very therapeutic.

The girls at Square One salon are always extremely friendly and knowledgable of the products that they carry. I always look forward to my short visits here, whether it be for a service or just a quick stop for products or a gift certificate.

Had a full Keritin treatment , I love my hair.

The designer level stylist left much to be desired.

Nails were smudged before I left (because my mani/pedi was done before my massage). Some of my nails were still sticky when I left, about 3 hours later. I had to go to dinner afterwards with smudged nails. I was told they would fix them before I left. However, since my appointment ran over, there wasn't any time to get them fixed. The massage was magical. The haircut was great but it didn't get styled, because again, my appointment ran over. I wish they would be better with time management and made more sense than to do my mani/pedi before my massage.

Absolutely wonderful

Very comfortable atmosphere, they made me feel welcome as soon as I got there. I just moved to the area and was little skeptical about finding a new place to get my haircut. This ended up being the best experience I have ever had at a salon by far! Online booking made it easy to see appointment times that were available. Would highly recommend to anyone!

I always have a great experience. Michelle does exactly want I need and want. I also enjoying talking with her.

My experience has been nothing but the very best. I am one f those people that is extremely picky and very hard to please. In the 2 years that I have been going to Ashley at Square One New Albany I have been nothing but pleased.

Excellent experience. Great haircut, very friendly and professional.

Michelle did a great job on my haircut - as always!!

Briana does an awesome job with cuts and color! She is such a sweet, pleasant person!

Ashley was awesome!! So happy with my hair. I will be going back for sure!! Thanks for the wonderful experience.

Anthony always does a great job on my eyebrows!

I love this salon/spa. I've been there several times for events and yesterday was there to buy a product. I was greeted as soon as I opened the door and walked in, was helped when looking for the product I needed and was thanked for stopping in! The staff was extremely helpful and friendly and I will be back! xoxo

I would like to see a system where you can checkout with a credit card and place the tip amount on the slip when you sign (just like at a restaurant), instead of telling the associate how much you want to put on the card for the tip. Also, offer flavored creamer for your coffee!!

Michele Iddings was 5-star as usual. I would like to give some constructive feedback on the call center. When I called to see if I could get my appointment moved up, I gave them my name and Michelle's name. The call center rep asked if Michelle worked in Columbus. I'm not sure why they couldn't look my information up rather than ask me for details on your employees. I miss the personal touch of calling the front desk - one of the reasons I choose your salon. The front desk person would know me when I call and would be able to make judgment calls for my convenience (ie coordinate a cut during someone's color). I'm curious to what all of the front desk people do now since they don't have to answer he phone. I miss the personal touch.

Always great with Lauren and the staff. Friendly. Warm. Inviting.

Fantastic as always!! Lauren gets my hair perfect every time :) Love Square One!!!

Lisa was wonderful. I told her I've been using a different hair conditioner, but wanted to try something for dry hair. She recommended a few and told me the differences between them. I ended up going with the one she personally used, dry remedy and used it this morning. Love it. The smell is great too. Lisa is great, I'll be back.

Casey did an excellent job. Love the Sunday hours and online scheduling.

Love the online scheduling.

Outstanding customer service!! Always so very impressed with the level of service. This salon could teach all kinds of establishments on how to provide quality service.

Awesome as always! PS- What do you do with these feedback surveys? I am curious as to how you utilize them.

I came in as a walk-in and they were able to get me in quickly for an eyebrow wax. Everyone there is always very friendly and accommodating!

As always my experience was fabulous!

Very nice place. I like that the manicure services are in a separate private area from the hair salon

I appreciate the professionalism products and ability to hear me.

Ashley is great!

Maddie listens and delivers!

Nicole was AMAZING. My cut is perfect (how she permanently tamed the cowlicks in my bangs, I'll never know) and my color is exactly what I wanted. I've already received several compliments (my boyfriend says my hair has never looked better) and I've told everyone I know about the salon and about Nicole. Thanks for a perfect visit!

Natalie was fantastic and did a great job with my gel manicure. I will definitely be visiting again!

Fantastic service from the moment I walked in the door!

I'd previously posted about a rather disappointing experience with this salon and my fine hair. Happy to report that I called to make a follow-up appointment, they handled it super, and now, just 2 days later, i have a haircut I love!! They listened to my concerns, matched me with a new stylist, got me in the day I called, and refused to let me pay for the re-cut. Best of all -- i love my haircut now! :-)

As always - Lauren is amazing!! Always leave with a great hairstyle and one that receives great comments for weeks to come!

It was expensive for a trim. There was a quarter size amount of hair on the floor which is what I wanted. But I feel like it could have been cheaper. 60$ is a lot.

Hair color and cut is perfect. Brianna is great.


Overall, I had a great experience at the New Albany Square One. Everyone was extremely friendly and prompt. My manicure experience was not the best... unfortunately the polish began chipping off almost immediately, and I had to fix it myself only 2 days after my appointment. I think in the future, I will try either a spa or gel manicure instead. My cut & style experience was fantastic. Madeline made me feel very relaxed, and I loved the mini-facial that was included! She gave me one of the best haircuts I've had in a long time, and I'll definitely be going back to see her again.

I was treated very well, the entire experience was excellent.

Great Massage and great staff

very nice salon, but they put me with an inexperienced stylist who didn't understand how to add volume to fine hair. I had to go home and restyle it myself before going out that evening. :-( I love trying new haircuts, so when she suggested a style I said go for it! :-) But... the style simply doesn't work with my fairly thick but very fine hair. I expected an Aveda stylist to know better. I'll be calling them back and getting a new cut even tho i just had it cut a few days ago.

Once again, Maddie gave me a great haircut! She is super friendly, listens to your needs and has the talent/skill to be worthy of the title 'master' stylist. Jen (esthetician) is warm and professional and I will definitely be requesting her services again as well! Everyone at the front desk is warm and helpful every time I've been there. Great salon!

Everyone at square one is very professional. They go above and beyond to make feel welcome.

Ashlee had great recommendations, took her time, & gave me a gorgeous color!

Maddie did an amazing job, as always. I am new to coloring my hair and I've been pleased with her highlights and permanent. I trust her completely. She listens and tailors what she does for each person. The staff is wonderful. Always such a nice experience!

LOVE LOVE LOVE! I would not go anywhere else :)

Service was excellent, as always.

It was very good. They have accommodating and warm staff.

Great customer service and my hair was perfect!

Convenient location, nice space. Enjoyed the yoga and meditation, mini-facial and chair massage. I will be back.

Wonderful experience as always!!

I LOVE how Nicole remembers me every time I go in. I feel like we are friends and feel comfortable talking to her about what is going on on my life. She understands my hair and always does a great job cutting and styling it.

Since moving to the Columbus/New Albany area seventeen years ago I have been to many salons and spas. The Square One Salon and Spa in New Albany is by far the best one. Nicole has brought my hair 'back to life' and I have enjoyed other services, such as facials, pedicures, and manicures with many other professionals there. Thank you for always taking time to make me feel important!

Great service! But disappointed in that my appointment was 20 minutes late. I was shown to the waiting area and told it would be a few minutes - that few grew to 20 with no acknowledgement until I asked.

Stephanie did a great job!

Bri is great with my kids!

The New Albany location is very inviting, relaxing and they make you feel welcome. I have been there a few times now and each time has been great…no complaints! This was my first time to get color done and it looks wonderful…Michelle is awesome!

outstanding service

Madeline does the best job of cutting & styling my hair!!! She always asks me what I want & she always delivers!! Best Stylist at your location! Would highly recommend her!!

Great nice, relaxing experience, I feel they do a great job communicating and giving me the style I want. Always look forward to it.

The best ever! I Will never go anywhere else. Your employees & the environment & culture that has been created in your establishment to engage the client in a personable, sincere way, & offer exceptional service are game changers!

The service was wonderful. When I arrived I was immediately greeted, my coat taken and provided with a beverage. Everyone there was very friendly and helpful. I wanted to change my hair color and the stylist took me through different colors, pictures and we ultimately agreed on the service. The only downside about my experience was the price. SO EXPENSIVE! I have gotten a similar color and style elsewhere before and it was half the price and looked the same.

I can not say enough good things about the total experience from the reception area to Michelle who does an awesome job cutting and styling my short hair

Lauren is fabulous!!! My hair always looks fantastic :)

It was awesome as always.

Relaxing and great experience! Loved the mini facial

Great service

Transaction only involved products (no services). I puchased the regular size Phomollient and a refill bottle. They didn't have the travel size I was looking for, but hopefully, I can use the refill to refill the one I already have.

Stylist was rather "cold" and difficult to build rapport with. Seemed disinterested and inconvenienced by my appointment.

Great experience again.

Lauren is wonderful....love her

It was a very good experience! Ashley was the consultant that helped me with my hair color and cut.....and I thoroughly enjoyed the 2 minute facial! The atmosphere was relaxing (I sat in the spa quiet room while my hair color processed). I hope that you have plans to expand and increase your spa area.....this side of town could really use a large day spa. Thank you! Karen Archibald

My pedicure with Anthony was fantastic as always!

The service itself was wonderful Angie was fantastic. However, the overall experience was hindered by the fact that for the first 30 minutes of my 60 minute massage I had to listen to two women's conversation in the room next to me. And while Angie did what she could quiet them it did not help. I wAs in there to relieve stress and a migraine and it did not help listening to chit chat. I would come back for Angie but would take a lot due to the conversation. The spa area should be that of relaxation and serenity.

I always get a great haircut and highlights and I've been to four stylists. They all are very well trained. I love the mini facial and the tea! I'm also addicted to Aveda products.

Maddie did my cut and style just exactly like I wanted it, and the facial I received just about put me to sleep, she did a terrific job.

I'm very pleased with the staff, stylists and overall experience. Highly recommend.

A very pleasant and comfortable experience. The staff was kind and helpful.

Excellent service. My favorite salon.

Great atmosphere and talented staff

Great service. Always a pleasure!


Lauren at Square One NEVER disappoints! She is amazing... I go in knowing I want something "different" but no idea what that really means or what would look good. I trust Lauren completely and always leave loving my hair!

The stylist did an excellent job! My hair was shinnier than its been in a long time and the color looks completely natural. The only thing that would make Square One any better would be some hair-less cats and endless Moscato ;)

Very nice salon! I got a haircut and style that looks great!!!

The reception staff was very friendly and helpful, and my pedicure with Jen was thoroughly relaxing!

Angie did an excellent job on my massage. She made me feel completely relaxed, really listened when I described my trouble spots that needed extra work, and was so calm and inviting. She made me want to come back!

Michelle is always great!

I am only giving a review for a bikini wax service. I have been getting a bikini wax at another Aveda salon for many years and wanted to try this salon because I also get my hair cut in this salon and like the location and service. I was really surprised to see that instead of new sheets and a pillow to lay down on the table for the service, they lay down flat on a cold plastic cover that they say is sanitized. Did I mention it is cold? It is clear they are trained in only one way to give a bikini wax-legs up in the air and preferably over your head! They say it's easier to get a clean wax and get the skin taught. I have never had to lift my legs up and expose by back end to the ceiling and the world to get that area waxed. I asked if they could just do it another way (I showed how I usually get it done to reach those under and back side areas), and when she told me that it was better the other way, I knew she didn't know any other way. Had I known beforehand that this is their method, I wouldn't have gone. Cold table and expectation to expose your really private areas to the ceiling- not my style when I know there are more discreet ways to get the job done. With this said, the woman who performed the service was completely sweet and kind and made every effort to keep me comfortable in the awkward positions.

Excellent experience.

Great color by Michelle. & Kacey!!

As always awesome!

Absolutely a great experience! Ashton Martindale is my stylist and she is the best! I love the way she highlights my hair, the blonde highlights look so natural! I recommend Square one Salon and Ashton Martindale.

Jenn is amazing. I always get my nails done with her and she does a wonderful job each time. Not ti mention she is sooo fun to talk to!

I will definitely be back!

Once again John was able to make me feel so much better! This is the best way to de-stress.

Ashton gave me an amazing haircut and new style!!!!

I went in for a mani/pedi and was thoroughly pampered! Jen was great. Loved my experience!

Ashton did a great job once again yesterday. I love my cut!

The entire staff was so friendly and helpful. They were all very knowledgable about aveda products and were able to help me find exactly what I needed. My hair stylist, Madi, was so nice and she did an amazing job with my hair. I can't wait to go back!

My visit was very relaxing and the employees very polite and helpful. I love my haircut and the stylist was awesome. Susan

Ashlee did a terrific job. Always gives me lots of helpful information for managing my curly hair.

My experience at Square One Salon is always a positive one. Everyone strives to make my visit as pleasant as possible from the gals at the reception desk to my hair specialist. Never have I been disappointed with results after visiting Square One Salon!

Anthony was fantastic as always- great pedi!

Best haircut I have ever gotten!

Salon was neat, I was greeted immediately and offered a drink. There was minimal time to wait before my stylist greeted me. I loved the cut - Madeline is an excellent stylist.

always top notch treatment when going to have my hair done. I have loved having Katie as my stylist and wiwll greatly miss her !!!

Had a hair cut with Michelle! ALWAYS get the best cut and style from her! Everyone at the salon is wonderful! Highly recommend!!!!

My first experience at square one salon was very pleasant. I was immediately greeted as I walked in and was offered a beverage. My stylist Brianna did not make me wait long before she took me back to discuss what I wanted done with my hair. I enjoyed the mini facial that I receive why getting my hair washed. Brianna was kind and professional and did an amazing job. I will definitely be returning and sharing my experience with my friends.

Enjoyed the mini facial with my recent cut and style. Very satisfied with my service and haircut.

I came in for the pure focus facial. Tiffany was my specialist. She was AMAZING! she walked me thru the process, let me know when she was going to do something different, and made me feel 100% comfortable. I really enjoyed myself and will return soon and ask for Tiffany! Thanks for a wonderful experience!! :)

Friendly staff; enjoyed the attention to detail pertaining to making the experience a relaxing one.

I love this entire team! They are amazing! My personal recommendation would be Nicole for hair and Anthony from the spa! Thank you Square One!

My first appointment was for a brow wax with Tiffany. She was super friendly and made sure to identify my preferences before going ahead with the waxing. I was looking for a new person for my brows and I'm grateful that I was scheduled with Tiffany. I plan to go back to her regularly!

I love this shop, it's very inviting and warm.

Another great experience!! Michelle does a wonderful job!

Everyone is very nice. Madeline is awesome at cutting and coloring. It looks so natural and I that is the look I like.

I love the color and cut but was disappointed in the price. I was told that after my initial appt the price would be cheaper (only coloring roots etc..) My only complaint would be the price of the services I was happy with the outcome

Great experience thank you to Ashley and the entire New Albany team, Thank you,

The overall experience was luke warm. I asked for a pixie style hair cut made famous by Twiggy, which I did not get. I do not believe that my stylist really knew how to cut hair she just chopped here and there. I will not be back.

I walked in, with a high recommendation from my friend, feeling like Benedict Arnold. I love my stylist of the past 6 years and she is a dear friend. However my hairstyle has been droopy and when I was finished with a trim for my "bob" it looked like I had puppy dog ears hanging down. I needed a fresh approach to cutting my hair to give it a more updated look. Charlie knew just what to do to improve the lines and lift in my hairstyle with an expert trim all around. I left feeling like I had the "bob" that I had been looking for for years. Charlie made me feel special with her delightful, engaging personality and she is truly a skilled professional in the art of hair design.

I hadn't cut my hair in nearly a year due to a mixture of laziness and some bad experiences at other salons. I booked the appointment at Square One based on some online reviews and the proximity to my apartment and hoped that I wouldn't hate it. As soon as I walked into the door, the staff at the front desk greeted me and offered me some coffee/water/tea. Everyone was very friendly! I instantly liked my stylist, Lauren, when I met her. She was so bubbly! She really listened to what I wanted to do with my hair and offered some great advice. My hair is crazy thick and I get nervous when people cut it because it can be a little overwhelming, but she handled it like a pro! She knew exactly how to cut it to prevent it from getting too poofy and it honestly is the best haircut I have ever received. She definitely captured what I wanted to do with my hair and I love it so much! I've already gotten tons of compliments on it and have been referring friends left and right to come to the salon here. It's gorgeous inside and they offer everything you would ever want from a salon, including a free facial which was incredible. I'm so happy that I've found a salon I love and am already planning my next appointment.

I recently relocated to the area from out of state and was looking for a new hair salon. I walked in just to learn more about the salon - services and pricing. I also described some of my concerns about needing a new style. After talking with the front desk staff for a few minutes, I decided Square One had potential to be my new salon. I learned there was an opening that day so I remained for the appointment and was very satisfied with the experience. The stylist took time to really understand my hair and my styling concerns and all the staff was friendly and professional. I will definitely come back again and I hope future visits go as well.

Always exceptional!

Outstanding, professional, relaxing,

I had never had a facial before and Jen completely blew me away! The experience went far beyond my expectations and I am hooked. Jen took the time to talk to me to find out what my needs were, and the results after the facial were immediately noticeable and more than I could have hoped for. The experience itself was incredibly relaxing and I can't wait until my next appointment! I would, and have already, recommend this to my friends.

Michelle is a genius

Ashton always does an excellent job and is so very pleasant. The front desk staff is welcoming and attentive.

John was very capable and had just the right amount of communication to get the job done. I have never felt so relaxed!

My pedicure was supposed to take an hour, but only ended up being about 40-45 minutes. Plus the polish was uneven and chipped the next day. Not worth the $46.

Ashlee is amazing!!!!!! I hope I spelled her name correctly. I went to her with warm, light hair and left with chocolate brown hair, and have been receiving compliments left and right. Need a hair cut or color? Go to Square One. They will wow you with their staff! Front desk girls are helpful and excellent conversationalists (especially Lisa). Very sweet and positive people! Everyone!

Nicole was able to cut my hair exactly the way i wanted after trying to go to another salon.

Madeline is great and always does a wonderful job. All the girls at the front desk are so friendly….always a pleasure to visit the salon.

Excellent service, as always. Greeted by name at door, then offered tea. Several staff came up to chat. Michelle was fun and energetic.

I had a massage with john, I received the best massage I've ever had! I prefer deeper tissue, the pressure was consistant even with the longer strokes.

Ashlee is great! I always enjoy my time there!

Amazing salon! Calming, clean, relaxing and superior customer service! I highly recommend square one salon and day spa.

I love how I can be spontaneous in making an appointment - they always make it work. Friendly staff always greet me like I was a regular.

I enjoyed my first time at this salon. Ashley did a wonderful job! I might swing back in for a massage in the near future. Great place, friendly and knowledgeable staff. Love the mini facial massage too....very relaxing.

Anthony always does a great job. He is quick and entertaining and provides excellent customer service. He is clearly knowledgable and makes you feel comfortable from the beginning.

The staff could not be nicer. You just feel happy in this place! The service is top-notch and the products are heavenly!

My first visit with the New Albany location. The shop was very clean, well organized with a pleasant atmosphere. I stopped in and was able to schedule an appointment that afternoon. I was very impressed with the quality of service given. My stylist was Katie H. Katie and I chatted about my style and what I needed. Katie was very knowledgeable and talented. The mini facial massage offered free during shampooing was a special treat. I must say she was spot on with my cut and style. Thank you Katie!

Michelle is great! Her haircuts are the best I have had in Columbus.

I just went here for the first time yesterday, and have already made another appointment. Ashton is so sweet, and did a great job on my color! The front desk employees make you feel at home the second you enter the salon. This is the best customer service I've ever received at a hair appointment!

As always, a fantastic time at Square One!! Ashleigh is amazing and I love my cut/color. Can't wait until my next appointment!

I just went here for the first time yesterday, and will be returning. Ashton was so sweet,, and did a great job on my hair. She gave me the color I've been wanting! The girls at the front desk were awesome too. I felt at home the second I entered the salon. This is definitely the best customer service I've received during a hair appointment!

Katie is absolutely fabulous! She is so positive and easy to talk to you! She listens and does a great job!! :)

,excellent staff,best haircut ever from Charlie!

I had an amazing experience! Love the salon and my hairstylist, Katie Hoar!! :)

I called the salon on a whim after work and you all were so good about scheduling me for an appointment within the next hour. My appointment was with Lauren for just a cut & style, and she was just wonderful. I hadn't cut my hair (at all) in over a year and a half, but Lauren was so great about listening to what I wanted but also being able to give CLEAR advise and feedback on what she thought would look good. She helped the anxiety I was feeling about the whole thing. The cut was perfect! I don't remember the last time leaving a salon being as happy as I was a couple days ago about my new style! I'll for sure be back, and won't be waiting a whole year next time around.

Very friendly, clean atmosphere. Highly recommend Ashley at your NA location.

Lauren was awesome. Very outgoing, polite, energetic, and helpful in getting my hair cut. Lauren behind the desk was also very friendly. I'm very satisfied with my trip to aveda, everyone there made it easy to business with you.

I visited Square One in New Albany for the first time and had a great experience. The salon is small but in a quaint/cute way. Having the spa on the one side creates a relaxing ambiance even if you're only there to get your hair done. I will definitely be going back.

From the warm greeting to a complementary beverage, the experience started great. Nicole was great as well during the haircut. Great place. (Lots of "greats", huh?

This place is great. My girl, Brianna, was amazing so so fun to be around. She made a good suggestion for my hair and it turned out great! We were both really excited and everyone here is super personable.

I just love coming here.

I woke up this morning and looked at my fresh haircut and thought, "what a great cut. Square one was the right choice. Katie crushed it."

Stephanie did an excellent job of making me feel at ease during my appointment. The spa side of Square One is beautiful and so relaxing! I highly recommend anyone to check it out!

Friendly staff...calm spa environment...lovely experience.

Tiffany is a professional. She provides excellent service, she is awesome


As always the experience & results are The Best!...Its not easy making a 56 year old guy look 50 & handsome but Michelle always comes through!

Wonderful haircut, stylist and place!

Once again I received a wonderful haircut from Michelle! I would not go anywhere else!

Had my eyebrows done and cut/style!! Amazing service everytime! The staff is always super friendly and welcoming! Never had a bad experience yet. Keep up the good work ladies!

Great service. Pricing is reasonable. People were genuinely nice.

Lovely experience. Stephanie was very calm and considerate. Nicole valiantly followed my I-know-nothing-about-cutting-hair suggestions. She clearly wanted to give me the cut I envisioned. I felt the prices were reasonable considering the care I was afforded. I have another appointment on Aug 1. Kathy Melchionno

Hair dresser listened to my wishes and suggested some ideas which worked out very well. Thank you.

Excellent service

Katie is great - always does a good job and listens well, too. She is open for my participation in the process and I so appreciate her. I love my hair! Also the friendliness of the salon/spa is exceptional! Judy Neff

Ashton was very personable and really listen to what I wanted.. I also really enjoyed the mini facial, i look forward to my next service.

I'm new to the area and took a chance at the closest spa by my residence. I was looking for a place to get my regular waxing done (brows / lip). It sounds odd to say it was "relaxing" but it was! The process was "spa like", scents to relax you a bit before the procedure. Great combo price too!

Great visit- as always

Always a great experience. Anthony is the best.

I had a gel manicure with Jen in New Albany, and my nails look fantastic. She is one of the best in the city. I am super satisfied, and highly recommend Jen and the Square One Salon in New Albany.

As always, I had a great experience with Ashlee. She works wonders with curly hair!

Who would think getting your eyebrows ripped out would be relaxing but it was. I will 100% go back to Christina!

Tiffany was great. Super friendly and easy going. Less pain than the last time, which is great.

Great color by Michelle!!

Ashton did a terrific job with my cut and color. I was extremely pleased with her work and will return. The salon was clean and neat in appearance. Overall, very happy!

Always the best service, quality cut and welcoming staff!

Nicole and Ashly are amazing! Best hair color and cut of my life!!

You pay for the atmosphere not the product. I needed an escape so it made sense that day to pay $50 for gel nails. The technician was sweet and took a long time. However for the same price you can definitely get better quality at a nails salon in half the time. It depends what you are looking for that day speed or experience? Experience wise definitely go here.

Stylist, Ashton Martindale, is the best! It's hard to find someone who can highlight with blonde and make it look so natural....but she does. Thanks Ashton!

Michelle was great…very talented hairstylist! This was my first time here. She took her time discussing what I was looking for "in a new cut" and she easily achieved what I was looking for. Loved the mini facial too!

Anthony is wonderful. He is a very nice and informative man. However, I should have asked if there were massage chairs and spa foot tubs. I could have done the soaking at home. I will be back for my haircuts and possibly a facial....but no more pedicures.

Great place. All the girls are friendly and do a great job.

The employees were very nice and professional. The atmosphere and decor were great.

Friendly staff, beautiful salon and great services! Aveda quality experience.

First cut & color since making the move to Ohio. Needless to say I was very nervous about a potential hair disaster. Had scheduled an appointment with another local salon and last minute changed my mind and chose an Aveda Salon. Charlee not only did a great job.. She introduced me to a new technique and gave me the best color I've ever had. Color is perfect. Cut is perfect. She listened to my wishes. Understood the look I wanted and took the time to get to know ME. I highly recommend her and I'm very happy that for the next 5 years or so I'm in Ohio...she will be the one responsible for my hair looking fabulous.

We always enjoy having our haircut by Ashley and Katie. The front desk girls are always polite and welcoming. Keep up the great service!

Jen Solt does the best Nail Service I've ever had!!

If you're looking for a salon/spa look no further! Square One Salon & Spa made me fell welcome from the first foot in the door! The peeps there are friendly, excited to help and extremely professional. I went in for a blowout event and came out knowing this is my NEW go-to for massages/nails/hair and make-up. I would recommend to family and friends without hesitation!

Everyone is very kind and welcoming. Brianna is a great stylist, she listens to what I would like and adds her opinion and I always end up with a great cut and color.

My experience was wonderful! Lauren did a fantastic job on my hair and always listens to exactly what I want. Stephanie's mani and pedi was amazing and the attention to detail was great! Everyone is always friendly and I feel very relaxed when I am at the New Albany location! I look forward to my next visit.

My daughters wedding party 17 people got services the morning of her wedding and everything was excellent! We had hair and makeup services!

Great as usual.

Tiffany was great and kept the mood very light and kept me talking through the entire visit. The only thing that was bad was that I have a very large red mark that is not regular for a waxing and looks like it will leave a very large bruise on my chest. It is very tender now and uncomfortable.

My hot stone massage was easily the best massage I've had! Looking forward to my next one already!

And hour was only 38 minutes. And not relaxing.

Back massage and exfoliation was top notch- Stephanie is fantastic ! And my hair color with Michelle was great as usual!

Charli was fabulous , great cut and amazing personality! Very professional

Ashton is great she always does a beautiful job on my hair.

Brianna was awesome!

Outstanding experience as always!

Everyone was very professional. Thanks to Angie, Nicole, Steph and Christina for a wonderful experience.

Eyebrow wax appointment with Anthony, he took time to give me tips on how to fill in my eyebrows, I appreciate the excellent customer service. Very pleasant experience and have scheduled my next appointment.

excellent serviice

Brianna is great - very professional and did a fantastic job!

Always a great experience

Michelle did a fabulous job with my very difficult hair. The color is great and the cut is wonderful.

Very nice and therapeutic eyebrow waxing. Christine was knowledgeable and very personable!

John is amazing! I go to no one else for my back pain. I've always had chronic aching back pain and I don't believe in chiropractors so I have only ever gotten massages. I've been to countless places and he is by far the best. I originally saw him at the downtown location but since he's been working at the New Albany one I've been going there, and it's closer to me! Highly recommend. He is AMAZING.

Stephanie did an excellent job!

Jenn always does a great job plus she is so enjoyable to talk with.

Such a happy place with great people. Everyone is kind, warm & welcoming!

Michelle gave me an excellent haircut as usual!

My experience was very good. I have post operative pain and Anthony could not have been better in handling the situation. He is kind and knows the service well. I will ask for him again.

Great as always experience from the time I walked in till the time I left. Great staff great stylist with Ashley.

I went to have my nails done and my eye brows waxed. It was the best eyebrow waxing I've ever had. I will defiantly be back. My nails came out really well as well.

I love going into this salon. It is warm and inviting and the staff are so friendly. I look forward to coming here because it is consistently a relaxing experience and my haircut is fabulous! I receive compliments and people ask me where is that salon? Best kept secret in New Albany.

I have been going to the salon since it opened and have always been pleased with service. Never have to wait for my stylist to free up which is nice. She listens to me and gives recommendations. I always know I will leave there with a great color, cut & style.

Amazing experience at Salon One -- I always look forward to my trips here.

My hair color was perfect. Stylist was very kind and personable Styled hair better than it's ever been done

I always have a great experience at this salon! Thanks Maddie and Anthony!

I wasn't able to see my regular stylist due to my crazy schedule. The front desk was great to schedule me with another stylist who did a great job. The team at New Albany is always accommodating and friendly.

awesome as always

Love the salon and service! !! Glad I found it. :)

Anthony is great and does an excellent job!

Couldn't be better. Thank you.

My stylist was very attentive and did a great job with the cut and style. Especially loved the free facial.

Warm welcome, friendly stylist & excellent cut. Definitely returning.

Great experience! Spa was a great experience.

Terrific job.

Katie did another great job. She goes above and beyond to make you feel comfortable whether you're having a major change or a simple trim.

I came in on a whim for a pedicure and was amazed with my experience. Jen provided such a relaxing and enjoyable service. The entire staff was friendly, the spa was beautiful and very clean. I will definitely be back in the near future.

very friendly and everyone was pleasant atmosphere is relaxing enjoyed myself completely

I had a mani and pedi it was very relaxing but when it came to painting my nails it was horrible. I paid $80 and it looks like a 5 year old painted my nails

we had a great time, and appreciated that they made my daughter feel special for her birthday.

every aspect of my visit was outstanding

Great! Maddie always does a great job and the reception staff is friendly and welcoming!

My pedicure was everything that I had hoped it would be. The staff were pleasant, professional, and the environment was clean. Jennifer did a great job and was a wonderful conversationalist. Thanks for making my day special.

Great service from the minute I walk through the door, their always concerned and want to please your needs. I would recommend Square One Salon to anyone.

Another great experience at the New Albany location. Friendly environment, clean and Ashley does a great time every single tome. Thank you!

Perfect cut and color as always!

one of the worst polish jobs ever Loved the automshere The front desk had great customer service Overpriced for what you get

My experience yesterday with Michelle was wonderful. I love my hair color. She took a lot of time answering my questions and getting me exactly what I wanted. It couldn't have been better!!

After having an issue at my last visit, which resulted in a poor experience, I am thrilled and pleased at how Square One responded as well as the follow up experience I had last night. The GM, Laura was really gracious about hearing out my concern and genuinely wanted to make it right. I needed to repair my over processed hair and she recommended Michelle, who was fantastic. Michelle took the time to really consult, recheck with me throughout the cut if I was comfortable with length, etc. she shared great advice on how to help rebuild my hair and made it a really enjoyable visit. I would definitely recommend Michelle if you are looking for a great cut and style.

Ashlee continues to Wow me! After two years of coming to Ashlee, she, again, gave me the best haircut and style ever. She's the bomb!!! Thank you Ashlee!

I love the expansion that the salon did several months ago. The spa like feel is welcoming. I have been in 2xs in the last week and the service I have received has been outstanding from all of the team members i came in contact with from check in to check out. It is a refreshing change from some of the competition. Thank you!

Tiffany did a great job with my Mens Grooming session. I am looking forward to next time! Thank you!

Amazing experience in every way! Love my color and cut!


My 2nd appointment with Katie was a truly relaxing experience at the end of along day at work. Katie listened to my concerns and addressed each and every one. I left refreshed and feeling great. Can't wait for my next appointment!

They were great!

I felt very comfortable as a new customer. LOVED the mini facial and the treatment received.

Wonderful massage. Lovely spa space. Very relaxing.

Fantastic massage!

Excellent service, nice atmosphere would refer Square One to anyone. Ashley does a great job, always professional and does a great job.

I have been to this salon a few times, and have even recommended them to others. Usually I do my own hair color as I change it relatively frequently. I use professional products as they do in salons (not box color). However, I decided to go a more unique color that I felt should have a professional do, and after reviewing the colors Aveda used, I decided to go back to Square One last week. I'll spare the details, but after 4 1/2 hours, and three processes, I was left with burgundy roots and dishwater grey ends. I understand color doesn't always come out well, but now I was left to fix what had been done on hair that was already over processed, and already spent nearly $200. Again, I know not to expect things will always come out as anticipated, so this review score is more about the fact that I didn't appreciate how it's been handled. The manager on duty kept saying she didn't want me to leave unhappy (they were closed by the time I was done, and Easter was the next day) and wanted me to come back the next week to "fix it". There was no offer to discount or give credit for a future service (not salon) to accommodate for the fact I had to now pay more to fix it, my hair was fairly damaged now, and the loss of most of my day. I was then told the GM would call me "first thing" Monday morning. I have still not heard anything, and it's now Saturday. I gave it a week at this point before filling out this survey, but if you say you're going to do something, then do it...that's just common courtesy. So I would say if you want simple hair services, this place is fine. If you want the full Aveda color line and expertise that comes along with it, I would probably keep looking.

Brianne is amazing, great at color and hair cut. Very up to date on treatments, etc. Salon is beautiful, friendly and cost effective.

My massage was amazing! Also so thankful that the massage therapist was able to come in on her day off.

I stopped in to the salon to speak with a stylist about cut and color as I have just moved to the area. I was warmly welcomed and promptly seen by Maddie who answered all my questions, discussed options, and listened to my preferences and what I seek in a new hair care stylist. I have set an appointment and look forward to my visit.

Great cut and color!!

Love my gel mani from Jen! She's a sweetheart.

My hair was not properly washed. I have oily scalp which was jot washed, just my hair. Do not like leaving with dirty hair. Was introduced to a new product which I liked but no own knew when it would be available for purchase. Emailed Aveda, product not available until mid June. Why introduce when it will not be available for 2 month ?

My stylist was awesome, very helpful and did a fantastic job!

I went in just for a trim. Nicole did a great job citting my hair and explaining the different products she used and different reasons. Only issue was she did a conditioning treatment and i was not aware it would cost me an extra $25. Also the appointment i selected online was for a $35 cut and style but i ended up walking out after paying $71. I dont mind so much since it is totally worth it, just wish it would have been made aware to me up front.

Another wonderful haircut from Michelle! The mini facial and hand and arm massage was wonderful too! Have always had wonderful service here! I will be back!

As always exceptional!!! PLUS this time the courtesy back and neck massage was a major BONUS! I enjoy coming to Square One. Your staff of employees are exceptional in terms of their customer service and treatment. Everyone gets it right when it comes to customer care, service and the WOW factor.

Great service. I will return. Thank you!

Christina did a great mani and pedi!

Ashleigh is wonderful--she did an amazing job, as always!

Katie did an amazing job. Color is great.

Great atmosphere, very friendly and prompt service. Brianna is professional and provided great suggestions for a new summer look. I would recommend her to friends and family.

The attention to detail and customer service is outstanding! My stylist, Brianna is talented, skillful in her profession, and understands the importance of customer service! Great experience and highly recommended!

Amazing haircut from Michelle. Wonderful relaxing experience.

Welcoming and talented

Perfect- love my haircut

Enjoyed my visit very much! All girls are very nice and professional!

Great atomosphere and great service!

This was my first experience at this salon/spa having just moved here from Michigan. I was greeted promptly, offered a beverage, and graciously escorted to my waiting area for my appointment. My therapist was on time, professional, and friendly. She listened to my concerns. The room was clean and private. It was an all-around great experience and I have booked future appointments. There are other services here I will try in the future. Thank you!

I came in for a trim last night, my hair looks great and everyone was so friendly and helpful as usual. Keep up the great work!

Love Anthony! He make each appointment so wonderful. Makes you forget about the outside world for a little while. Anthony is very knowledgeable about all the products and just makes you feel beautiful!

I've been to the salon several times and the stylists have been nice. With that said, this past time I went, the stylist didn't cut my hair evenly! I didn't notice until today (because she blow dried it) when I straightened my hair with my flat iron. It's a considerable 3/8" to a 1/2" difference. I can't believe it! Unfortunately, I went last thursday because I'm having surgery on my head today. I won't even be able to come in and get it fixed for awhile. And by that point, it might be time for my next appointment. It's embarrassing and I'm very disappointed. I love Aveda salons for their quality in service and product. I've tried this salon several times and after this past experience, I'm not sure I want to come back.

Angie was AMAZING! Best massage I have ever had - perfect pressure, and very relaxing. I am looking to make this a monthly thing!! Thanks, Angie!

Great. Everyone was friendly and accommodating. The only thing is that over the phone I was told my spa manicure would include a paraffin dip, but I never got one. Oh well

I was nervous at first because I had never had Katie as my stylist. However, she was awesome. She understood what I wanted and I came away exceptionally pleased.

Ashley is wonderful!

Square One is a great facility with a great staff!

Another great cut from stylist Lauren! The new setup of the salon feels so open. Can't wait to try the new spa services!

Brianna, my stylist, is wonderful. The entire staff is very professional and inviting. Keep up the good work Square One.

Ashley is such a joy to work with. She's positive, patient, and honest. She's technically skilled. The staff is kind and thoughtful. It's so fun to go for my appointment!

Very pleased with my stylist and service.

Katie is awesome she does such a great job. I really like coming to Square One Salon.

This was a new salon for me and I loved everything about it: atmosphere, product lines, staff and service...all great! I highly recommend Ashton Martindale. I have highlighted blonde hair. I like the highlights to be pale blonde and with the help of Ashton, the color was perfect. (not brassy or harsh) She made a few suggestions, and she was right, I truly loved the shading and highlights. I will go back and ask for Ashton Martindale!

My experience is always more than expected. Great staff and love my hair dresser, Ashley, she always has a positive attitude and is a true artist!

Always a very relaxing experience.

Ashley always does an excellent job. She cut my hair and my daughters hair. My 10 year old daughter has difficult to manage hair - curly and very thick- and she always leaves the salon looking perfect and give me staying tips for her. My hair is much easier to manage but she always takes her time and asks what I want and makes recommendations when needed. I look great when I leave. Thanks so much Ashley for doing such a good job!

Ashley always does an excellent job. She cut my hair and my daughters hair. My 10 year old daughter has difficult to manage hair - curly and very thick- and she always leaves the salon looking perfect and give me staying tips for her. My hair is much easier to manage but she always takes her time and asks what I want and makes recommendations when needed. I look great when I leave. Thanks so much Ashley for doing such a good job!

Angie is wonderful--I was so relaxed, and I wish I had booked a longer appointment!! I so so highly recommend Square One Salon & Spa

As always exceptional! The hand and arm rubs (in addition to Michelle) are the reason I come back each time. Plus your front counter pro's are personable and sincerely make an effort to welcome you and make you feel comfortable. Tell Lisa I expect her to have many facts that I do not know to WOW me on my next visit.

I have a new fantastic hairstyle!!!

Michelle was awesome!!!! I forgot how much I loved aveda salons.... truly awesome appt and experience.

I've seen Nicole at the new Albany salon twice now and I couldn't have been happier with the results. The customer service there is excellent. Nicole really listened to my wants and concerns and even when it was a tedious request, she didn't cut corners. I am very happy at this salon

I had a wonderful experience at Square One. Ashton was very professional and knowledgeable. She covered my gray and gave me a great haircut!

Fantastic mani and pedi and the MOST relaxing facial ever!!! I LOVED it!!!!!!!!

had an excellent day great care was taken and enjoyed myself

My stylist was Brianna. She did an amazing job! I have never been to your salon before but I will definitely come back. Brianna explained every step about what she was doing to my hair. Great service and great products!

Lauren was fantastic!!!! She listened to exactly what I wanted and I love my cut and color.

Angie was amazing! She spent a lot of time talking to me and getting to know me and what issues I was facing before starting the massage. The massage itself was fantastic, and she focused on areas that needed extra attention. Afterwards, she even suggested some stretches that could give me some relief. I will definitely be back soon!

I have never ever ever received anything but wonderful cuts, styles, color and impeccable service from everyone at Square one, especially from stylist Michelle

Professional. Welcoming. Very nice.

I was given some really helpful tips and feedback on how to better care for my hair and a better method for blow drying, which was great. I appreciated that Brianne took the time to outline what she was going to do and she asked a lot of questions to be sure that I was getting what I wanted. As always, top notch service!

The scheduling system somehow dropped my appointment between Thursday when I made it and Saturday when I showed up at the appointment time. The front desk personnel had no explanation and expected me to find another day and time to come back. THANKFULLY, another employee (I think a manager), overheard the issue and saved the day - she consulted with the salon professional scheduled to cut my hair and managed to fit me in after a twenty minute wait. I was pleased and impressed with this manager's customer service. BTW, the service from the actual salon professional was excellent as well.

Ashlee was fantastic. She took the time to hear my gripes about my hair and offered really great solutions and was extremely confident in what she was telling me which in turn made me feel comfortable in her hands.

Loved the water: hydration is key. Katie hoar is the best. My face is still calm and fresh from the relaxation ritual! Loved it. Everybody needs a Katie.

Once again I received the best haircut from Michelle! She is fantastic with her scissors! So happy that I found Square one and Michelle!

I had a outstanding experience at Square One Salon and Spa. Ashton, my stylist, is the best.

Great massage! The staff are courteous, the gentleman who performed the massage was skilled and professional, and the room was clean and relaxing.

Ashlee is a great stylist. As on every occasion that I have been to Square One Salon, she took her time with my hair and understood my hair and scalp concerns. My hair always feels amazing when I leave Square One Salon! I'm excited about the new spa area and hope to schedule some spa services soon. :)

Very relaxing and effective. The face massage did a great job of tightening my skin!

My experience with Sarah was a good one. She listened to how I wanted my hair cut and had ideas of her own to help address issues I was having with my hair. She is professional and knowledgeable. I will definitely be returning to her because her service is phenomenal. I also plan on referring her to my friends and colleagues. Thank you Square One. Can't wait to try out your new spa!

My experience at Square One are always good. The people are freindly and always approachable. I just love Ashley and how she spends time with my very tempermental hair. it always looks nice and she is great about showing you how to style it once you get home. I have found for the very first time in my life the best hair salon and service. I would recommend Square One to anyone! Nice job!

First time customer loved the spa and results.

Gel nail polish chipped after only 5 days!

Everyone was so nice and kind and very friendly. My sytlist listened to what i wanted but was able to make suggestions and i came out with a great cut and color. I will be returning, not only for my hair but for the other beauty services they provide.

Overall services were great. The spa area wasn't really relaxing as you could hear everything going on around the rest of the solon. Also, the timing of my sessions could have been better.. Spent a lot of time waiting.

Great service from the time I walked in, to the service, to check out! Excellent customer service- Brianna is the best! Her detailed attention to my needs is just what I am looking for!

As always, a welcoming, comfortable and great place to rely on for superior service.

I came in for a brazilian wax appointment and it went great. Rhema was very professional and did a great job. She was very friendly and took the awkwardness out of the appointment! That is so appreciated! She was very knowledgeable and took the time to explain to me everything she was doing and great tips on aftercare. I will definitely be coming back.

I had a manicure with Jen, who was really nice. And everybody was so welcoming since the time I arrived. I really love the spa section that they have created now. And Jen did an awesome work on my nails.

I love Square One! All of the employees are so nice and the salon itself feels like a spa environment. Ashley is my stylist and is the best one I've ever had in my life. She gives me great advice in dealing with my curly hair and I love gaining hair care knowledge/tips from her. I definitely recommend Square One (And Ashley :) )!

Very friendly personal the hours are great and the salon is in a good location with great parking area

Brianna was excellent. I love the cut and color. My hair feels healthier, and I have received a lot of compliments.

Friendly staff. Stylist was knowledgeable and helpful.

Michelle is the BEST!

We recently relocated to New Albany from the east coast. This was my first time at Square One. Brianna was fabulous! Very friendly, knowledgeable and professional. Square One is exactly the type of salon I was looking for!

Always a great cut!

My stylist (Ashley) does an excellent job of styling my hair and continues to provide the best haircut I've ever had!

Ashley is always fantastic. She listens and uses skills and training to help make decisions about how best to color my hair. Front door staff is always friendly and makes a point to remember me as a returning customer, even if I have not visited for awhile.

Best yet party hair! Thanks Ashlee!

I was surprised and disappointed that the pedicure chairs did not have a massage feature, self filling water or water jets. the copper bin, although may be more sanitary, requires the technician to carry water from a nearby sink and therefore isn't very full, due to weight. The water actually got cold before the end of my pedicure and that was awful, even though I specifically requested hot water while she was filling the bin. the technician was very nice and friendly, however performed a very average pedicure. the polish looks great though, but I was really looking forward to some pampering that I just did not get. based on yesterday's experience, I would not come back for a pedicure or recommend your salon to my friends.

The service is wonderful from the minute you walk through the door!

Ashley does a great job. I am not easy to please when it comes to my hair and not one time have I walked away disappointed. She is awsome!

Love the spa!

Sarah did an amazing job on my hair!!

Sarah did a great job! If you are picky about your highlights/lowlights, choose Sarah!

Great haircut & color be Michelle!!

Average haircut. Friendly staff. Appreciate evening and Sunday hours.

Fantastic as always!

Great experience. Easy to make appointment. Stylist was on time and gave a wonderful haircut and mini facial. Will definitely return.

My experience was fantastic! Anthony and Angie are amazing--my facial and massage were perfect and exactly what I wanted. Highly recommend them, and the salon, both.

The girl that does my hair is great. But one of the front desk girls Faith told me she had booked my standing appointments and then never had and didn't even apologize!

Carrie did an awesome job on my waxing services. She listened to my concerns and always checked with me to make sure I was comfortable and satisfied. The girls at the front desk were very friendly and helpful.

Great service. Great haircuts. Going here always makes my day.

Great service, Michelle gave me the best haircut since I moved to the Columbus area. It has been very difficult to find someone to cut my hair. I LOVE the cut I received. I will be returning. Thank you!

I was very pleased with my massage and plan to schedule a longer session with Chris however, I was disappointed with my services with Carrie. She was very friendly and I enjoyed my time with her but feel the facial received was not anything different then I could do in my own at home with my current aveda products. Also, the polish from my manicure is uneven and from my pedicure smudged from the polish being layered to thick, I will need to reprint both myself. This is surprising to me given how wonderful my previous experiences have been and how excited I was to have my first nail service. I've received far better mani/pedi at local nail salons and my previous facials at your location have left my skin glowing with smooth texture.

Fantastic service as always! 100% recommend!

A great experience, they helped me find everything I was looking for!

I drive a n hour to go to this salon. Worth every mile. Nicole is professional with everything she does. Everyone makes you feel special . The entire salon pampers you.

I will never see anyone besides Anthony for my waxing services! He is truly amazing!

Great experience as always. Lauren is fabulous. All of the ladies at check in are wonderful making sure my day at the salon is perfect. Thank you all and have a great new year.

One of the best spa experiences I've had! The entire staff was warm and friendly, very relaxing!

Reception and checkout was excellent. The young lady at the desk defines "Customer Service"! Nicole was exceptional as usual. I plan to travel back here from Dayton when I move next spring to get my hair cut.

Always amazing! The girls at the front are so friendly!

i got a gel manicure and was told it would take 45 mins. It took an hour and 10 minutes (25 mins longer than expected), and TWO of the nails chipped off within 24 hours! I've never had a gel manicure last that short, and I wasn't doing anything different from usual, so needless to say, I was disappointed.

Michelle Iddings is amazing! Kind, sweet, listens, takes her time, and knows what I like in my style. She suggests, but doesn't push products. She is usually on time. Very talented!!! Would follow her anywhere.

Very friendly knowledgable staff. Always helpful with any questions about hair and skin care products

My hair looks amazing, and I've received so many compliments. I received a mini facial and hand/forearm massage while I waited. Just a wonderful wonderful experience all around!!! Thank you!

Katie is fabulous! Usually i have a hard time finding a stylist that can color & give a great cut...I lucked out with her! Then having Chris going around giving hand & arm massages was just icing on the cake!

I like this salon very much. The location is clean, the staff are friendly, and I am happy with my haircut every time.

Great as always!

Mini - facial and hand massage complimentary! Check it out.

I've been going to Lauren Vanatta for a couple of years now and I absolutely love her! She is always so friendly and makes the experience truly enjoyable. She is one of 2 people I trust with cutting and coloring my hair. She always asks questions before we get started and really delivers on exactly what it is that I want. I've recommended her to friends and will continue recommending her! The Square One location in New Albany is awesome too! The receptionists are super friendly and always engaging. I also love that the spa part of this location is now open. I met Chris, a massage therapist, and he was really friendly and personable. I've already recommended him and the spa services to friends.

Brianna does a beautiful job,taking pains to make sure everything is just right. She also mentions all the products appropriate for my hair.Everyone in the shop is friendly and welcoming. I have no constructive criticism..All is well!!

Hair, lashes and nails all looked party-ready thanks to my friends at Square One!

As always, Katie is professional, capable, listens well and I always like the end product when my hair is done.