ELAYNE JAMES

At Elayne James Salon & HairColor Studio, we invite you to walk through our doors to your escape from the everyday. We offer a full array of beauty services from hair coloring & design to hair extensions; Spa services including all natural skincare featuring lightweight to heavyweight peels, gel polish manicures to medical pedicures, massage and airbrush tanning. An award winning Salon Company, Elayne James is celebrating 10 years in business! Looking for something new? Schedule a 30 minute consultation complimentary. We are open 7 days a week.

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Address :462 West Main Street, Middletown, DE 19709, DE
GPS : 39.449418- -75.721655
Telephone : 3023765290
Email : ejsm@elaynejamessalon.com
Website :

Opening Hours

MONDAY - THURSDAY 9AM-9PM

FRIDAY 9AM-8PM

SATURDAY 8.30AM-5PM

SUNDAY 10AM-4PM








Reviews

The mani/pedi was the worst I have ever had! It's only been a few days and my gel manicure is already peeling off. I was told it would last at least 2 weeks. I've done noting significant with cleaning or dishwashing so there is no excuse. The pedicure was nothing more than you could do on your own in the shower- no massage, nothing spectacular with removing dead skin, uncomfortable chair, etc.. On top of that my nails looked like they were painted by my 4 year old. I damaged one of the nails and when it was "fixed" all that happened was another coat of nail polish on already damaged polish. Unfortunately, I did not notice this until I got home and am unable to schedule time to correct either- not that I would want to waste my time with that service again. I would never recommend a manicure/pedicure at this salon. Hair is another story- in my opinion they (Sean) would get 5 stars in that area- that's for another review!

Thanks Teal for a great color service!

I had a 4:30 appointment for a haircut only. Nothing fancy or time consuming. I was not taken until almost 5:30. I was offered a free eyebrow clean up while I waited, which was nice, but really did not make up for the fact that I was there until 6:30. My stylist seemed to be overbooked since she moved back and forth between myself and two other customers during my appointment. I ended up late to a dinner appointment. This is the most I have ever paid for a haircut, and although I love my haircut, I was very disappointed with the lack of personal service that I received. I should not sit in a chair, mid-haircut, while I watch my stylist working on someone else's hair.

Have been getting my hair done here for two years now. Everyone is friendly and welcoming. Leah is great! She is up on trends so she has suggestions when I'm being indecisive which is usually always;) I like that I earn points and can use them towards services.

Shauna is a wizard with her scissors!

I appreciate the staff's flexibility to fit in my appointments!

very pleased with Donna and all the nice people at Elayne James

Kathryn is the best!

Great Experience - Attentive Service

I thoroughly enjoy going to Elayne James Salon. I always receive excellent service from all the staff, from being greeted at the door, suggestions on styles, colors, to all the services performed. A Wonderful Group of People. The Hairstylists (Hairdressers) are all so very knowledgeable, kind and will make you look and feel like a Beauty Queen. A Shout Out to Bri, My Hairstylist, Bri is just Awesome and has Magic Hands! Best Regards, Kathryn Latham

I was amazed at the service I www as provided as soon as I walked in the door. The front desk was very helpful. She also answered all my question and helped find a great new stylist for me.which is the best stylist I have ever had .

I love my stylist, however when a client has illness or a problem, there is no flexibility to have the services done. I was in hospital and missed three months appointments because of this issue. I tried each month to get in, and was unable to schedule. Your salon missed out on that revemue. I had to have it done somewhere else. Does not make a cliet feel very appreciated.

Wrong color put on my hair

Very good. Shannon is an asset to your organization

As someone who just moved to the area i was a bit nervous about finding a new place to have my hair done. From the moment i walked in the door everyone was so friendly and the atmosphere was relaxing. The receptionist gave me a tour of the salon (for real, who does that?!) this had me impressed. My stylist Lea was very nice and knowledgeable. She asked lots of questions and gave suggestions that led to a new cut and color that i love! I have received many compliments on my new look.

Very good. Shannon is an asset to your organization

The people (staff) are always SO nice, and I am always happy with the services there.

Such a pleasure to have a stylist who loves her job. It is evident in her work. She listens to my requests and teaches me how to style at home.

I always get excellent service from Donna

I've been to many different salons due to some being conveniently located near my work or while out shopping, and keep coming back to Elayne James because they are the best. Every one of their stylists are very good. Excellent service; very friendly; spent a lot of time with me to make sure I was happy with my cut/style. You won't be disappointed.

Wonderful

The check-in process was very disorganized with only one employee who was providing fabulous customer service to the person on the phone which resulted in multiple customers waiting to check in or to pay.

Happy to say after years of negatives we have now been introduced to shannon.. she was awesome my son hasnt had the best experiences and now I believe he has found his stylist and will be making many future visits. Thank you so much for a great positive experience. Shannon ypu are awesome!

Very professional. Everyone was very friendly. I love my new hair style! Thanks Lea.

At my most recent appt., my false eyelashes were very hard to remove with the glue at the salon and I would have hoped it had been complimentary as a part of the original charge.

Wonderful experience! Love my new cut

Great haircut! would definitely recommend to a friend.

Nice salon, folks were professional and courteous!

My hair stylist Donna Harmon is the best I I have every had. I got a perm and cut and we experimented with just letting it dry natural. My hair has never been so easy. Donna always does exactly what I want and the perms are so natural. The salon was not pushing product so much on this visit. The prices at the salon are still a little pricier than area salons that offer the same service. Honestly, the only reason I put up with the prices are because of Donna.

Had a great experience....Jess is the best!

My hair color turned out perfect!! Thank you so much!!

I really don't know what I would do without Donna. She does a fantastic job cutting and styling my hair and so glad she told me to ask about the makeup you sell. She also gave me hints on eyebrow application.

very professional, experienced, would recommend Erin highly. She is A very talented and personable stylist

The service was great! However, $63.00 for a hair cut and one hair product is getting really expensive and that was with a discount for the hair cut, 30% and the product was also on sale!

I went to Kristin to fix a cut I had done at another salon. She did a fabulous job, looks fantastic.

Great customer service!

Leah was awesome explained everything to me and didn't rush me

Great !

I have been going to Elayne James Salon and Spa only for about six months, but I have enjoyed very much the friendly and professional service, the way they try to make you feel pampered and comfortable, even offering ice water, coffee, or wine. I have been very pleased with my hair cuts, coloring and highlighting, and I am looking forward to getting a massage and checking out the other spa services in the near future. My stylist, Shannon, is very cordial, and listens to what I want as far as style, color and length of my hair. She does a super job. If I had any criticism for the salon, it would just be that I think they could use some more space. It is a little cramped, and they could use a more spacious and comfortable waiting area. My experience there has been very positive, and I would recommend them to friends and family for hair, manicures, massages, and any other salon or spa needs. :)

AWESOME!!!!! I just walked in cause I finally had time...and Sam swooped me up and gave me a great haircut that I needed before by knee surgery...something that I didn't have to worry about while doing rehab! So another big shout out to my girl Sammy....for being another life saver for me!!! Keep up the great work!!!!! And thank you for getting Garrett in for his school d!!! Much love coming from the Taylor family!!! Dea

I have never been disappointed in any service I have received. Everyone does an excellent job.

As always, Kristin was wonderful!

Ryan Pepe is the absolute best!! Although I have never paid as much, for a haircut, as I do at Elayne James salon, it's worth every bit of it!!

Love Sundays at EJS. Relaxing . Megan did an amazing job. Love my color and cut .

I have gotten so many compliments in my new do! Kristen took me from my long wedding hair to an adorable short bob, I love it!!!

Shannon was awesome! She is very professional and very friendly. I had a wedding to go to, she did an updo for me and did exactly what I asked for. I will definitely be back!

Horrible experience. First, I was scheduled wrong. Waited 45 minutes for someone to tell me they didn't have anyone to cut my hair. I waited an additional 30 minutes for a stylist to come in. The assistant washed my hair before I ever met the stylist. I brought a photo of what I wanted and gave very specific instructions. I'm sad to say my hair was much shorter than I asked for and looked nothing like the photo. It was blamed on the texture of my hair etc. Why wouldn't you look at my hair before it was wet??? She kept saying this is how you're supposed to do it. I don't care how you're supposed to do it if it's not what I asked for!

I have been going to Elaynes for a long time and lately I've been going to whoever is available because of last minute...I don't trust anyone with my hair, but those girls and guys!!! Highly recommend and keep up good work!!!

Great service and Shawna was fabulous as always.

In the past I had only come to you in October to get pink in my hair. I normally have one of my friends cut my hair. This is my second time coming to you guys for a haircut. After coming to you the first time and having Kasey cut my hair because my friend was not available I just had to come back I was very satisfied with the way she cut my hair. She does a great job!! And everyone is friendly.

I always receive excellent, attentive service. I never feel like a senior citizen among the savvy young patrons and staff. I think Brittany K. is a talented hair dresser. She always asks my opinions, walks me through her ideas and suggestions and makes me feel like a valued customer. Your automatic email system is a bit much.

Loving the new cut and highlights Faith did

My appointments with Gabrielle are always wonderful! She is knowledgeable, professional and relaxing. Highly recommended her!

As a walk-in it wasn't bad. They quoted me a time, and saw me about half an hour after. The service was nice, the people were nice. A little more "uppity" than I usually go for, but not to the poiint where I was uncomfortable. It was great they give you a "new client" package which entices you to return. They claim to do other services, but the people providing those services are not always there (nails, massage, etc) so that can be a pain. Overall I would go back if I was in the area.

I was put with a new( for me) stylist and was very pleased. Excellent stylist, excellent cut.

As always Donna made me feel pretty. I love my color and my cut.

As always, Donna gave me a terrific haircut. I also was introduced to a make-up experience: eye brow powder, face powder, brow brush. I'm using them and like them.

I usually get my hair done by Ryan and like many others was very disappointed to hear he had very little availability. The girl on the phone who scheduled me, I believe her name was Jess, was very apologetic and worked with me to find another stylist even offering 20% off for my next 3 visits! I was still hesitant because I had my hair done in the past by stylist other than Ryan and was not as pleased but I decided to come in anyways. I had my appointment with Shauna and couldn't have been happier. She did a wonderful job on my ombré even fixing the color I had before and did it in a very reasonable amount of time which in the past I felt like I am at the salon for 3+ hours. She was very personable and answered any questions I had knowing I was a bit hesitant. When it was done, I was still even not sure if I liked the color but she assured me that it takes time to get to the color I want without ruining my hair and that I should take a day or two to let it settle and if I don't like it I could come back and she would put a toner on it. She couldn't have been more right, when I got home, I felt bad that I questioned her because it came out so good! I haven't stopped getting compliments and I felt I had to leave a review for her because I am really happy with how it came out and how the salon handled everything. The 20% off was a huge help and I look forward to booking her again, thanks Shauna!!!

Friendly staff and prompt service

Best cut and dye ever!! My hair was very damage and now it looks great! Thank you Elayne!

Always enjoy my experience at EJS. Megan does a wonderful job. She is a natural talent. Love her !

Alie is a true talent! I live about 50 miles away and travel just to see her. She is the only one that I will trust with my hair! Plus she's super sweet!

Kristen was wonderful as usual and India did a great job w/my eyebrows. Also, she shampooed my hair and massaged my head wonderfully! it felt so good, especially after a long day. thanks!

Always a pleasure when I come to see Kristin!!

Donna was awesome as usual! Thanks Donna!!!

The staff is very professional & personable! Kasey did a fantastic job on my hair. Knowing what would look best. I'm recommending her & the salon to all my friends!!

Love Erin and her talents! Totally worth the drive from Wilmington!

I always look forward to my appt with Britany K, she is wonderful person and great stylist! Jess works with everyone make sure the stylists are on time and the clients are comfortable-who could ask for more? Thanks to all for all you do at Elayne James/Middletown!!

I was a walk-in on a Saturday and was immediately taken to have my hair colored, cut & blow dried. Although the first color didn't take to my gray roots, Leah immediately conversed with co-workers about how to fix this problem. She recolored my hair and it came out great. She was very apologetic and made the corrected the problem. It was not a life or death situation so I wasn't upset but she was very concerned. Leah advised me that my hair was extremely dry & damaged due to coloring and recommended a hydrating shampoo & conditioner. My hair is soft and shiny. At the last minute I also had my eyebrows/lip waxed. Not a problem for anyone to fit me in. I already have my 5 week appt. scheduled. My friend Marsha Papi recommended this salon and I'm thrilled she did.

My skin feels so smooth and refreshed! Val is great and I look forward to my next appointment with her

My hairstylist Shawna was awesome as always but the rest of the experience was not!! Drama in the workplace needs to stay behind the scenes and it should not affect people's appointments! Secondly, I paid my bill then several hours after I got home I was called and told someone made a mistake and I owed another $57!!! I paid it but technically I shouldn't have!!! So my bad experience ended up costing me over $230 and 5 hours of my time sitting at the salon!! Not to mention the phone call later! My first time there was great! This time the only thing that will keep me coming back there is Shawna!!

Love Jess!!! She cut and styled my aunts hair. My aunt was visiting from out of town and was nervous to get her hair cut by someone she did not know. Jess and the team made her feel relaxed and she loved the whole experience and her cut! Jess also did a fab job on my hair the next day!!!

I love your salon, even though it is in Middletown and I live in New Castle and it can be a bit pricey. I have really short hair and received a color treatment, 4 foils, received 1/2 price conditioning treatment, a haircut and bought a can of hairspray and the cost was $145. I truly love Shannon and the way she cuts my hair and interacts with me. I will come back but will only be able to get either color or foils as I cannot afford both every 6 weeks.

Brittney K did a great job with my hair! Thank you Brittney!

Allie was fabulous! Best hair color I've had in year...fabulous!

The staff is attentive and thoughtful. They include you in their conversations, no matter what it is the girls are talking about! Love the promotions and scratch off cards!

Ver friendly!

Wonderful Love cut & color Great job see you in July

Than you ! Always a pleasure! Shauna is great!

I have always had a good experience at Elayne James in Middletown.

Shannon did an excellent job on my 2 year old son's hair!

I always look forward to coming there because everybody is so nice and I receive excellent service! Thank you Erin, Bree, Jenn and Shannon!

Ryan is amazing as always! My hair always looks fabulous after his styling.

As always Keleigh did and awesome job!

the staff is very friendly

I left the Salon loving my hair. Sometimes you get your hair done and your like, "It's nice" not with Jessica, she did an awesome color job and the cut was perfect!!

Gabby does a fantastic job and listens to her clients to achieve the look the client wants --- thanks Gabby.

My hairdresser was very helpful in helping me pick out a style

Had a delightful manicure with Annette! She was personable, gentle, had great recommendations. Can't wait to come back :-)

Great experience at the salon. Friendly and efficient Really enjoyed speaking to Donna.

Faith is the best .She really is an artist with color.

Gabby is wonderful.

Erin and Shannon are a great team!

Feeling like my stylist is rushing through my appointment(double booking clients) and it's not relaxing for the money spent. Also, the person at the front desk attempting to sell me everything possible is annoying!!

LOVE EJS!! Kelly is simply amazing at her craft. Love Val and her skincare services. The staff is friendly and accommodating. The best in town!

I am very happy with my haircut, I had 10 inches cut off for locks of love , i have it done every two years in memory of my aunt michelle. My mom was very pleased with the haircut to. Thank you

Had a mani and pedi with Annette and they both look fabulous!

I enjoy every visit to Elayne James! I am always greeted with smiles and my stylist, Britany K., is the best! She always goes over what I need AND what I want for my hair before she begins any process. The staff is very pleasant and caring - I always feel special when I am there. Mandy is very attentive and gave me a great mini mani recently - I am going to her again for another nail appointment. Thanks to everyone at Elayne James for all you do!!

The only complaint I have with your salon is the reception area. Two counters make it confusing as to where to check in. There are just four uncomfortable chairs for your clients to wait. They are so close together you touch shoulders with the person next to you. Since the refurbishing of the salon all I see are rows and rows of products to sell when I enter the door. Your clients should be your first priority. While I was waiting two of your clients had to stand with no place to sit. There is no longer a place to hang a coat and even the water cooler took up space. It gives the impression that you want to sell what's on display. It's just not a comfortable environment.

I love going to this salon, j have only been twice and each time I was welcomed by such friendly people!! Very helpful and nice staff

Elayne James Salon is professional and thorough. I didn't care or the color my hair turned out and it was not the stylists fault. The owner had me come in the next day and had someone redo my color, give me a hair cut at no charge. Then she gave me a deep conditioning treatment for my coming back, also at no charge! I was very pleased with their professionalism.

Always a truly exceptional experience.

Donna is a life saver,I just love her and all the staff. Everyone is so helpful and friendly. Thank you! I have found my new stylist!!!!!

Faith is just awesome! I love, Love, LOVE what she did. I can be really picky, but Faith set me totally at ease. I have received so many compliments already. THANK YOU, FAITH!! Have a great weekend.

The stylists are great. I'm new and have seen two different stylist so all I can really say is that both got my hair how I asked for it the first time and I love it.

Gabby is fantastic! Very personable & knowledgeable!

My new hair stylist Ryan was terrific! I couldn't be happier with my hair and the experience! Looking forward to my next appointment in June!

The receptionist was polite, but not welcoming. She didn't smile and acknowledge my friend and I when we first walked in...it took about 1 to 2 min before she did. She seemed annoyed by our being in the room with her. It didn't change the whole time we were in the lobby; we were an hour early for our appointments, and this was our first time at this salon. My stylist, Donna, was awesome! I enjoyed her down-to-earth persomality. She made me feel right at home. Many stylists are not great at conversation...and that's okay with me; that's why I bring stuff to read. Donna and I spoke the whole time and I never read a word. She also did a fabulous color, cut and style! I left with a big smile on my face.

As always it was a great experience. To make it even better I went to my sons school right after getting my hair done by Kristen and 5 kids in his class told me how "cute" my hair was.... And you know it's honest, they're only 8 :-)

Love my new color! Kristen is awesome!

I always have a wonderful expierence at Elayne James! All the stylist are committed to making their clients feel as comfortable as possible.

I love Donna, she is the best, she always styles and cuts my hair exactly as I want it. I do have a complaint about your salon . You push product too much. When I first started coming to EJ I earned points that could be used against my next visit, now it is only on product. Your prices are higher than other salons in the area and then you push product on us too much. It isn't fair to your stylists because their tip might be cut down because product was bought.I just paid $139 for a perm, cut, and hairspray with a $10 tip. In NJ I paid $55 for a perm, cut, and blowout with a $10 tip. Your prices are very high and I would go elsewhere if it wasn't for Donna. If she went elsewhere I would follow. Also consider a 10% discount for seniors. Not all of us are rich!i The excellent rating is for Donna not the Salon two stars for salon

Everyone is exceedingly friendly and accommodating. Alie does an amazing job on my hair, and I always feel like I've been given high quality color and products.

I was greeted as soon as I came in the door. Filled out my papers and went right back to get started on my Keratin Complex. Everyone was very friendly and kept asking if I needed anything to drink. Casey was Jessica's apprentice and did a great job. Jessica did an awesome job on the Keratin treatment. Will definitely be going back and getting it again!!

I have had my hair done by the same person since I was 5 years old, and I am currently 24. I moved into the MOT area about a year ago and still had been driving 2 hours to get my hair done because I was afraid of change. This week at Elayne James I met an amazing stylist who completely put my mind at ease -- and did a GREAT job with my hair! I have long, thick, brown hair (with several years of blonde highlights in it), and I got a full blonde foil and a trim. I absolutely love my hair, and the products that she recommended for me! Leah, thanks for being so patient with me and working to calm my nerves! I'll definitely be back!

Everyone is always very friendly. Kristin is the stylist that I see and she is personable, helpful, and does a great job at styling my hair.

I love Brittney K. She is so friendly and very honest.

Love Erin, she is amazing

Awesome place. However, I do think the children's hair cut prices are a little high.

Great service, always relaxing and a super friendly staff! Jess B does an amazing job!

I'm very pleased the with nail service I received from Gabby. Im visiting the area, but will move here soon and will definitely be returning to Gabby.

Kristin was awesome and I absolutely love my new look.

My hair can be very challenging but Erin always has a new idea to make it more manageable. I appreciate her expertise and kindness. :)

Brittany did my hair for a wedding I was in on Saturday May 3rd. I was very happy with it, and it held all night! Thanks for a great updo!

Shannon is a great stylist and I appreciate the attention given to my problem

Fantastic salon! Wish I would have switched from ecocentric to Elayne James much sooner!!!!

Jessica B was wonderful! I just love my hair!

Went in for a consultation for a Keratin hair treatment and apparently signed up for a skin treatment. Jessica took me right back and went over the different hair treatments.

Shawna is great!

Valerie was very friendly. She made me feel comfortable.

This was my first visit to the salon. My stylist was Faith. I enjoyed the conversation during my "cut" time and also like my hair cut. Also, enjoyed my shampoo massage very much. I made a future appointment for some highlights.

Erin was great! She delivered a beautiful new hair cut and color.

The stylist was very sweet but inept. Worst haircut ever. The color was good. I won't be back

Very quick and great service!

All of the stylists are very good at what they do and everyone is always VERY friendly and helpful. I highly recommend Elayne James for all of your haircuts, eyebrows, whatever you need, and if there is something they can't do (which is doubtful) they'll have suggestions for you.

I went to the salon for a massage and my walking in and waiting experience was horrible. I checked in and I had no place to sit. I told the front desk ladies but did not helped. I stood up for five minutes to fill out paper work which was very rude. The massage was great and I would definitely use her again. Need more sits for waiting customers.

I came in for a trim of my side bangs, I arrived early, however still waited almost 20 minutes beyond my scheduled appt. time of 12:15. The stylist that trimmed my side bang seemed rushed, she trimmed only a slight amount and asked if that was short enough, which I do appreciate, when I asked her to please take a little more off to start the bang at my eyebrow, she trimmed some more. The time spent was no more than 5 minutes and this is by far the worst trim I have had. My bangs do not even look like side bangs, I have a longer length right in the middle, so it does not even look like like a straight bang. very disappointed

Awesome experience! Val is superb! The salon is immaculate and highly professional!

Fabulous - as always!

Shannon was great. I also had nail services from Annette, which was also good. I would say the most likely reason I wouldn't return was pricing. I just feel like up charging for ever single thing, like a toner (which almost everyone needs with highlights) gets too expensive. I was happy with the experience and outcome though.

My daughter and I come to Elayne James Salon because Donna is wonderful! We love her and love how she does our hair. She is sweet and kind and social and makes us feel like she has known us for years. She does a great job and is always on time and does a great job with our hair.

Second appointment with Val and dermaplaning, I've been going to the Salon for years to get my hair cut, colored (with Jess who is awsome by the way) and eyebrows waxed. I don't know why I never had of the services that the Skin Care team offers, but now that I have started I will continue, Wow what a difference in my skin. Thanks To everyone for offering great Service.

Love Ryan! He asked questions to make sure he knows want you want. Super talented and knowledgable about all the latest products and styles!

Yesterday's visit included hair and toes. Color and cut by Brittany K. was terrific. Mini pedicure was good as well except that I waited 15 minutes for Annette to join me in the pedi room, even though she knew I was early for my appointment. Not sure why that happened. Oh well.

Love my color !!!

I always have a great experience!!

Everyone is very nice.

Shannon was personable and did a wonderful job. I will be back!

The service was excellent as always. Ryan does an amazing job with my fine hair. I walk out looking like a different person

I have a great appointment and accomplish my hair needs each time I am there. I appreciate ONE reminder of my appointment, but not all the excess emails and text messages!

As always - I totally enjoy every visit I have with Ryan. He is a gem :)

Brittney did a wonderful job with my daughter, Caitlyn's hair, as she always does. But this time, she spent a little (or maybe a lot) extra time to blow her curly hair straight. Caitlyn loved it!

I chose Elayne James because of their community service. My daughter has special needs and the salon provided free hair styles and manicures when they had a pageant. All the ladies felt so special. Well, I was not disappointed. Kristin did a remarkable job fixing my hair. I will be returning and referring all that I can. Thank you!

I've been going to Faith for several years. She gives me a great haircut. I'm always very pleased.

Great facial by Gabby. My skin is glowing today! I highly recommend her services.

Always a pleasant experience at EJS.

I went for a manicure and a pedicure with Val. When I made the appt. they said they were running a special and I would get 1/2 off the manicure. Unfortunately no one told Val and she charged me the full price. When I got home I realized the mistake. I phoned and she gave me a 17.00 credit. The total bill was 108.00 minus the 17.00. I bought a small eye shadow but have no idea how much that was. The receipt only gave the total, nothing was listed individually. So the pedicure and the eye shadow came to 74.00 which seems high to me, since I had asked for the minimum pedicure. No prices are listed on line and I could not find a brochure in the shop with prices. I would suggest that the person making the appt. communicate better with the service provider. Also the customer should be made aware of the cost before they commit. Service was good and they were friendly.

Love my new color! Faith is the best! I don't trust anyone else but her, always gets it right.

Faith was awesome. She gave me a great style and helped me feel really ready for spring.

Hannah was attentive and knowledgeable-- have me an opportunity for an "upsell" that made sense for my situation ( and which I took advantage of) and was low pressure about it. I'll be back!

I was very happy and satisfied with my experience at EJ Salon. Erin is very friendly and very competent.

Great friendly staff..love the new cut and color

Had a great experience...nice atmosphere and got a great cut and color!

Awesome service, I had a great time

The massage I received was relaxing. Unfortunately, we ran out of time when it came to the main parts that were bothering me which was the neck, shoulders and lower back. I also thought that the room was a little chilly.

Brittney is an amazing hairstylist. I highly recommend her!!

Great service! Love my haircut! Little expensive though.

My daughter and I had a great first experience and our stylist Shawna was very welcoming and did a fabulous job with both our hair!

Very friendly staff. Kristen did exactly what I asked, love my hair!!

Another fabulous doo by Donna. she always makes me feel pretty and makes me laugh

Brittany Did a wonderful job on my cut and color. I was very pleased with my hair as well as pleased with the welcoming I got when I walked in the door. I prefer Elayne James Salon and Spa over many of the ones that are in Middletown. They are the best. On my wedding day last year I went in the day before and Erin fixed my hair from a previous person and she had my hair looking great as well. I looked like a princess on my special day thanks to Erin and Elayne James for taking me in on short notice. Thank you

Very good service. Like having it open on Sunday

Very happy with my hair.

Facial with Gabbi was wonderful. Best I've ever had. Gabbi provided step by step procedure, helpful information and very relaxing experience.

It is always a pleasant experience.

Great as always

I had a great experience with Hannah when I got a haircut and foils! However, I do feel that it was extremely expensive for having such short hair which is not the fault of the hairdresser.

it's always a pleasure walking into the salon girlsthe girls in salons are always nice they greet you with a smile and it makes you feel like you're at home

Loved it. Had a great haircut from Erin, then a lip wax. And topped it off with a complimentary make up touch up. Cant get better than that to feel beautiful.

Purchased a blowout package in November and decided to use up one of my sessions this weekend. I called on Wednesday for a Saturday appointment, and was happy that they could accommodate me on such short notice. I told the receptionist that it didn't matter to me who did the blowout, so she scheduled me with Shawna. I received an email and a text message on Friday asking me to confirm my appointment, which I did. Then I received another text Saturday morning as confirmation. My appointment was at 12:30. I got a call at 12:15 saying they were running late and could I maybe come in for a manicure, pedicure, or massage until they are ready for me? Um, no. Fortunately, they had other stylists available for my 12:30 appointment. I ended up with Shannon, who was lovely and made my hair look really nice. This definitely would have been an above-average rating if there hadn't been the last-minute confusion.

Awesome as usual! Donna always makes my hair look sleek and shiny and she's such a nice person too.

Donna was pleasant and friendly. I gave her my preferences, but asked her to use her judgement for my haircut. I am delighted. Great cut and easy to care for! The other staff that I dealt with were welcoming and helpful. Thank you!

Always Great! Always relaxing!

I'll start by saying I called at 6pm for a 7pm apt for a brow wax. I arrived just a few min before 7. At 7:25pm I asked how much longer and was taken back right after that. At check-out I was pleasantly surprised that I was given a gift of samples and a gift cert. This totally resolved my unhappiness w/the almost 30min delay. The real issue was the outcome of the service. My worst fear of brow waxing! They are NOT even! I specifically told Cassie that I didn't like thin brows and I just wanted them "cleaned up". I always say this and have never had an issue. They are really thin at the sides, one is Noticeably thinner then the other, and I have a burn on that eyelid too (this has never happened before). I HATE to write a bad review as I now will feel awkward about returning. I have been to 2 others for a brow wax and had a cut&color and have always been happy. I have even referred someone.

Keleigh Z is great!

Pleasantly surprised!

Poor. I had my hair colored on Feb 19th by Jessica B. Few days later I noticed grey color in certain areas in front & center of my hair. I had to schedule another appointment which was yesterday. I had to spend extra time during the week to be there after work. In the salon my my hair is wet it looked good and she also verified it. I see them today morning, I see still color missing in front. I am disappointed, as I just went to them for past 2 years for color. Now I will have to discontinue.

Very pleased with my new stylist!

I walked out with the exact hair color and haircut I wanted! This was my first visit with Ryan and he totally listen to me and was very personalable. Megan was awesome too!

They did a wonderful job and the service from beginning to end was top notch. Worth the cost. I love my hair.

Loved my cut and color ! loved my gel nails, color "Lincoln Park" ! Everyone in the salon is very kind and professional...Also got a great deal on a Redken shampoo & conditioner combo, Cant wait for my next appointment !!!

My bridal party and I went to Elayne James for our hair and makeup. Although I was very satisfied with my hair and makeup, I was not satisfied with the amount of time it took to finish everyone's hair and makeup. Eventhough I scheduled months in advance, they only had one makeup artist for five people. Not until I complained to someone did they grab someone else to help with the makeup. This resulted in us getting back to my house late and rushing to get ready for the wedding. I would suggest to anyone who has a big group to make sure they have an adequate amount of staff to accommodate your bridal party.

I enjoyed my gel polish mani/pedi from Annette. She was the sweetest person and was so pleasant at my appointment. She made me feel very relaxed. I also liked how she had so much knowledge regarding the whole process.

I had a great experience, everyone was so nice.

Always given the best service when I go. Nice and friendly staff. Never have to worry about the end result!

I had such a wonderful experience everyone in the salons were wonderful and pleasant and the APIs fear was outstanding oh I rate you guys 100 percent I'll be back thank you so much

I had a great experience with Ryan. My regular stylist, Sam, was out so I made a last minute change and I am very happy with my color and cut! Thanks!!

The stylist Ryan was amazing! It's always stressful changing stylists but he made me very comfortable, listened well to me and my hair turned out great. His blow out was superb!! The only issues I encountered were with the front desk. The person who scheduled me fit me into a time a slot that was too short for a new client and they had to move my appointment. Then a new girl rang me up and added $30 between totaling the transaction and running my credit card. The staff fixed the issue quickly. Overall, I would highly recommend the salon.

Kristen was great, as usual. I really enjoyed my conversation, Leah. she shampooed my hair and did a great job....really enjoyed the head massage and the minty stuff she rubbed into my hair!

It was a relaxing experience. I had a cut and style and gel manicure. Both services were excellent.

Such a fan of Elayne James Salon! I always leave happy with such a great modern new look. I recommend to all my friends.

Brittany K was amazing! She is such a sweetheart and always does an amazing job! I love her and Elayne James! Especially since you always seem to be able to squeeze me in last minute- which with 2 toddlers is appreciated more than you know!! Thank you!

Great service

Outstanding, as usual.. Everyone from the greeter, tstudent shampooist, to Keleigh was very helpful .

Enjoyed my experience at this salon

Always a joy

I have been going to Elayne James Salon for the past 2 years. I have done hair, color, facial and massage . Their service and staff are great. I will highly recommend you to try them. Angela C

Samantha always makes me feel like a new woman and makes my husband look pretty cute too! LOL LUV that shampoo and scalp massage. Always a great experience. :)

Excellent.

An excellent first appointment with Erin.

Always a wonderful experience. Kristin does a terrific job, such a talented person. First time getting nails done at EJS with Gabbi. Great experience as well . She did an awesome job.

I have always had a good experience. Love my hairstylist. Recently began using other services and haven't been disappointed

I had "the works" facial, which was good, but my person was very poor with any massaging. There was no eye, neck or chest care. I had left over gunk around my lips and nose when I was done.

My friend and I had a wonderful morning getting our hair done. Very nice shop and wonderful people....thank you very much....Leila Craig

Always a great experience

Erin ALWAYS gives a great haircut. I would have her cut & color my hair more often if the cost were less expensive. Need to have senior discounts for those of us that are retired. Spending $100 a month is just not an option.

As always Donna gave me a terrific hair style and cut. She is a marvel!

BrittIni always does a great job My husband and office workers love my new hair cut & colir

The service was excellent as always . Also, I like the updates to the salon and the seasonal specials.

I love this place. Kristen was the best.

I had a massage with Vicky and she was great! I will be going back for another! Thanks so much!!!

My tech does a great job and is very personable . I did find that when I got home from the appointment that 2 of my fingers on my left hand were not completely covered with the gel polish. I feel it was an oversight - due to the very poor lighting that is provided for this service. It is very obvious that proper lighting is not considered when providing this type of service. I have visited and had services from various salons in PA and always have had great lighting for manicures and pedicures. I have a scheduled appointment for next Sunday morning and will share this error with my tech. Kindest regards, Sandra B.

Another fantastic visit to Elayne James. I received so many compliments on my hair today at work it was distracting! Ryan, thanks so much for taking the time to make sure my hair was perfect before leaving the shop!

Great haircut

Faith is great!!

Ryan is simply AWESOME

I really loved the service I received today! The staff was really nice and Kristin did an incredible job on my nails and she made my first time there a really great experience!

Loved my gel nails and pedicure with Jessica ! Thanks for such a kind and professional experience !

As always Val and the EJ team do a wonderful job taking care of my nail, hair and skincare needs!! Already have my next appointment scheduled.

Excellent service by Ryan and his assistant!

Brittney K. Is an absolute angel...all of you pulled together to make sure I could get my hair cut and colored for my beloved Aunt's funeral. I always love my hair when I walk out and have so much more self esteem and confidence!!! Thank you Brittney for all your patience, and caring....you are a true asset to Elayne James!!! I will see you soon to add some crazy highlights that we like to do... With much love and so grateful, Dea Taylor

When I got there for my massage, they had scheduled the appointment for the wrong day, then they told me that they no longer had a massage therapist working there. I need my massage due to medical issues. They should at least have called me and told me.

I went today and got a cut and color. I LOVE this place. I came out of there feeling like a new woman and although there were a lot of people in there I felt like I was the only one. Erin did my hair and I love it. I will not go anywhere else.

Donna has done it again. I love my hair cut!!!!

Always feel comfortable and taken care of. ABSOLUTELY LOVE SAM!

The receptionist was very kind and welcoming. My hairstylist was very personable and did an awesome job. I enjoyed my experience and would highly recommend this place. Thank you!

Erin was very professional and fun to work with!

My experience was awesome, now if only you could talk Kellie out of getting married and moving away…….

Always GREAT!!!!!!

Kristen does an excellent job ... Everyone is friendly

Once again, my hair looks great. Brittany is a truly gifted colorists and she knows what looks good.

I always love coming to Elayne James Salon!

Erin Hurtt always does a great job! Staff members are always courteous and helpful.

The lady at the front Desk was VERY RUDE! I believe 1st impression is the best impression! I have a business, and the person at the front desk sets to atmosphere! Her tone, approach, and attitude was very poor! Definitely a turnoff!

I can't even talk about it I'm so frustrated.

Expensive for a regular customer! I return to the salon every 4 weeks for a color treatment and trim. The salon does not offer any significant savings to me even though I provide them with guaranteed business EVERY 4 weeks., and have been doing so for years. I get 10% off the service which is over $100! I LOVE my stylist, however, and would give her a 5-star rating!

Kellie B did a great job on my color and style. I was very happy. She will be missed as I think she was an excellent asset to your salon. Best of luck to her.

You guys are excellent!!!, everyone is so nice and accommodating. My girl "Sam" does a great job every time I make it in. I recommend you guys all the time...Great products and a great ambiance to experience.

Great Salon! Very professional!

As always Donna gave me a terrific hairdo. She is a talented girl! So glad she is close by.

I enjoyed my first time in on Saturday, haircut with Jessica and manicure with Annette. Everyone was very kind and professional and I will encourage my family and friends to visit as well. Thanks again for a great haircut & manicure !

Annette did a great job on my nails. Very sweet person.

Kellie is a wonderful stylist and I am sad to see her go!

Donna H. Is awesome,,

Wonderful as always! I have received several compliments on my hair color & cut. Britin has given me a cut that I can do myself, which is important to me because I need to look professional at my job.

Another fabulous job by Brittany K. on my color last night!! She's the best!

Keleigh Z does a great job. She is easy to talk to and has recommended great products that have helped my hair get healthy.

Always happy with what Sam does.

Always enjoy my experience at the salon

Gabby does amazing work and gives the best facial. My skin is absolutely glowing!

Very nice shop and the people were great. Kristen did a great job

Wonderful experience! My hair stylist was very nice and understood what color and style I wanted achieved!

From "hello" to "good bye" everyone is welcoming and friendly. The atmosphere is pleasant and, regardless of age, everyone is made to feel comfortable.

Gabby was fantastic. One of the best facials I have had in a long time!!

Great service, would highly recommend

I am very happy with the exceptional service that I received at Elayne James Salon & Spa.

All I can say is: this is the best color and cut ever. Kudos to Sam!

EXCELLENT. I LOVE FAITH - she is always happy and fun and her creativity with style and color are awesome. I have NEVER walked out of the salon not loving my hair. She is wonderful!!

My nails look great! Just in time for the holidays. Annette really listens to what I want and makes it happen. I keep referring people as this salon is all about the customers. Be back soon!

Donna feels like family and has invested in my lifestyle and hair qualities to make me look and feel my best. I've sent friends to her, and brought my daughters to her. The front staff is welcoming and friendly. I love coming here!

I have been going to Donna for a year and love the service and attention she provides, it is excellent. However, the reception desk leaves a lot to be desired. I called two weeks ago to inquire about a special I received in an email from EJ. The reception, whose name I won't mention, said she knew nothing about the special. I read her the entire email, and she said she didn't know anything about it. She took my name/tel. no and was going to call me back once she spoke with the owner. Well, two weeks later, I still haven't heard from her. If you can get past the reception desk, the stylists are wonderful

Great service as always from Ryan.

Great hair stylist...love my hair.....

Kristen always does an excellent job!

They are all very professional and friendly. It is a great place

Brittney is an amazing stylist and is very knowledgable. I am so happy I found her.

My first visit was great!! Donna was my stylist, she was professional and personable and I love my hair!! I will definitely be a return customer of hers. Merry Christmas!!

The staff at Elayne James are wonderful. So helpful and friendly. I enjoy coming in to salon.

Hanna is an outstanding stylist. She understands her clients and always does a extraordinary job on my hair. I would recommend her in a heartbeat!

They're always very nice and helpful. They make suggestions on what might look good. Brittney K is fabulous!

From the moment I walked in till the moment I left it was a wonderful experience. Everyone is so kind and friendly. Kristen did a great job with my eye brows and Jess did an amazing job with my hair! It's so hard to find great stylist and I'm so glad I found you guys! Thanks again!

Loved the remodeling! The salon looks great. Britni did an awesome job as always. Elayne James rewards points are great, too!

Walked in on Friday afternoon with no appointment and was able to have my hair cut and styled, pedicure and 30 minute massage all with no waiting. They were very accommodating. I enjoyed an unexpected lovely and relaxing afternoon! Thanks!!!!!!!

I dyed my own hair, messed up the color and needed a fix. Britney did a fantastic job. My hair looks amazing and I could not be happier. The color and highlights are perfect. She is a true artists when it comes to color. She also did an amazing job with my haircut. My hair could not look any better and just in time for the holidays.

Britni C is great! I love all the services she provides. She is so nice and it's so relaxing and enjoyable to get my hair done! Thank you. 5 stars for you!! A change I would like to see at EJS is itemized receipts! I wish I could get a receipt with every service broken down and the cost! I do not like getting a receipt with a total and I don't know what each service cost. If i am surprised by the cost I do not have any explanation of services. If i have some sort of discount I want to ensure that was accounted for. Sometimes I see multiple people and it would help to know the cost for tipping! Example: Val: Manicure x$ Total services w/Val x$ Britni: Haircut w/blow dry x$ Single process x$ Total services w/Britni x$

Always a positive experience! Donna is extremely professional and friendly, as are all your staff. I have never found this type of atmosphere anywhere else! I will continue to refer friends and family. Keep up the good work!!!!!

Donna always makes me feel pretty.

Brittney K. is amazing. LOVE HER

Excellent service as always! Ryan is the Best!

Donna did her usual awesome job! Thanks Donna!!

I always receive great service at Elayne James!

I really enjoyed it - cut some style back!

Sam is amazing!! I've been to top notch salons in Manhattan and I cannot tell the difference, in fact she has such a great eye for color and cut.

Kristen was awesome, as usual! she also was very helpful in me using my reward points for xmas gifts!

I had issues with my last gel manicure, which was nobody's fault. I called the spa, they immediately made me an appointment, and gave me another gel manicure, free of charge! How can you beat that? They are the best! I will reccomend EJS to all of my friends and will continue to be a loyal customer. My nails look great. Thanks!

Massage was excellent!

Faith never fails to please! Thank you!!:)

I was expecting a better experience than the many asian nail salons, however after this gel mani/pedi, I will not go back. The nail area was cluttered and very dirty. Supply drawers were crammed, dirty, disorganized and always missing that special tool my manicurist needed. Poor massage of legs, feet and hands. Lotion was drying and not soothing. Gel dryer was missing a plug so she had to use an older version. Gel manicure didn't go edge to edge on the nail bed. Toes weren't dry enough and when I got home, my big toe was messed up. All in all, not a good experience for an "upscale" saloon.

Jess is awesome!

As always Jess is great.

I had purchased a living social manicure / pedicure and the manicure services were absolutely awful! I was there for over 2 hours and left with no polish, my nails were badly manicured, so thin from all tie filing and so uneven. It was honestly the worst experience I've ever had getting a manicure. I already paid the $35 for the loving social deal but of rather waste the $$ them ever go back!

I love the staff at the Salon. Danielle is my stylist, and is fantastic! She listens to my requests/ideas and makes suggestions based on my hair type, rather than attempt something she knows won't work for me. I get compliments on my hair regularly, and never hesitate to tell where, and who, does my hair.

Always enjoy coming into salon. Kristin does a wonderful job. She is amazing . Megan shampooed my hair, she did a great job & massaged my scalp . Very relaxing . I also love the products that are available .

Great service from Keleigh and Gabby! Thanks ladies!

Donna is terrific!

Great experience with Kellie, as always!

Love love love EJS! I come from N Wilmington to have Erin work her magic. She is the only stylist who I've gone to, out of several salons, who has done my hair perfectly every single time. Definitely worth the drive!

Britney K was great!!!

Great salon, easy access, and great stylist.

Donna did my hair and she was absolutely fabulous! And did a fabulous job on my hair! I couldn't be happier with any part of my experience and feel like she should be recognized for her part! I have recommended everyone I know to Elayne James Salon and to Donna the stylist there! A++ Guys!

Excellent service from the initial greeting to the actual service. Ryan is an exceptional stylist and is extremely knowledgeable regarding hair care and products.

As always I loved the experience. The salon is looking beautiful with the new updates and everyone is always so very nice.

Donna is awesome! My daughter is shy and she makes her feel right at home. She even took me as a walk in without an appointment. She is a great asset to your salon!

I am extremely pleased with my experience with Sam Mars and would highly recommend her. Sam is very creative and quite a knowledgeable stylist. A professional who works with you to help achieve great results along with being a wonderful person.!

Donna--as always, awesome job on the color and cut! My hair always looks so shiny and sleek when I leave the salon. She's the best! Thanks.

Britni Krok is the best. Love the way she massages my head!

Kelly is fantastic! Always professional and really takes great care of her clients.

Everything was great as usual! Faith is a wonderful stylist!

I enjoyed my experience for my first time at Elayne. Everyone was friendly and my stylists helped get my confidence back with my new haircut. The girls at the front desk were warm and welcoming also.

Great experience. Love my cut and color. My stylist is very nice and professional and listens to my wants and concerns regarding my hair. I also love all the communication via email with specials, etc.

Faith is excellent!

AWESOME!! Faith is a sweetheart! She loves what she does and it shows! I told her she has me for life!! Actually, EVERYONE is very welcoming.

I came to the salon for the first time for a haircut & brow wax and was extremely happy with both services! As Gabby did my brows I could have fallen asleep! She is so skilled and thorough I woild recommend her to anyone. Donna did my haircut and she was fantastic!!! Not only did she do a beautiful job on my hair, but she also was fun to hang out with. I can't wait til next time!

As always Donna was terrific, I've got a whole new hairdo.

Brittney K. provided excellent service, as usual! When I told her about the ideas I had for a haircut, she understood perfectly and gave me exactly what I wanted. She also had great ideas about how to blend the color in with the new cut! I walked out of the salon feeling like a new woman, and one who was very happy with her hair!

Kristin does an outstanding job. Wonderful haircut and always selects the most flattering hair color/highlights for me. Fantastic!

Donna was great and the haircut was better! Thanks Donna!!!!

I always have a great experience when I visit here. Kristin does good work and I recommend her and Elayne James to others all the time.

As always, my experience at Elayne James salon was wonderful. Ryan is beyond great. He is an experienced stylist and a first class guy who knows his trade and the results of his work on my hair reflects that.

Always a pleasure! Once again Ryan listened to my requests and delivered! I love my new color and style. Thanks so much!!!

Always a great experience

Danielle has been doing my hair for years and she is wonderful. All of the staff at the salon are friendly and welcoming!

as always, kristen was wonderful!

My pumpkin facial peel was awesome! The atmosphere is always relaxing, Val is always wonderful and my face looks/feels AMAZING!

I always look forward to my appointments with Val. She does an excellent job. She makes sure I have everything I need to keep my skin looking healthy. She is wonderful.

I had a very good experience. I love my hair cut and the highlights that Erin did for me.

Britni is always professional and takes her time to make sure that when I leave the salon I am COMPLETELY happy!

It was great! Hairdressers are excellent!

I always come out of Elayne James completely satisfied. Everyone there is very friendly and eager to please. I recommend everyone to go there and experience the same great service I receive each time.

Kristin is the best and so sweet. My color and cut are perfect . Thank you! A special thanks to my daughter Megan for shampooing my hair and recommending Elayne James Salon and Kristin!

Faith, as always, was awesome. She is by far, the best hair stylist I have ever had! Not only is she a phenomenal hair stylist but one of the kindest, sweetest people to talk to! I always look forward to seeing her!!

My experience was pleasurable.

The service I received was very good and Val was very polite and sweet. However, I waited 30 minutes for a scheduled appointment which was disappointing. Also I was not made aware ahead of time that fees are based on different tiers, therefore I was surprised in learning that the was an additional $18.00 due. I understand the reasoning behind it but wish it had been explained in advance. You have a beautiful salon with a lot of dedicated people. Thank you.

Donna is great! I love my haircut and color.

Sam ALWAYS exceeds my expectations!!

The facial was great, need more!

Always great service!!!!

Great cut and good advice for moving forward with my style... pleasant and knowledgeable stylist.

I have always had an excellent experience at Elayne James. I have been so pleased with Kelly B. as my stylist. I love my current haircut!

Great service!

Great experience! Hannah gave me lots of advice about how to style my hair and the products to use.

I very much appreciated that I was able to be squeezed in, especially since I didn't have an appointment. I came into the salon for my first ever gel manicure, since I got an email for 30% off. However, I was very disappointed with the quality of the service. It almost looked as if a 12-year-old painted my nails. I don't mean to be mean, but I was very disappointed. I did say something to the owner, I think it was the owner, and was told "yes, she is one of our new talents". I was offered to redo a couple of my nails, but did not have time as I had to be somewhere. Due to my experience, I would not recommend anyone to Elayne James salon for a manicure.

I always look forward to my haircutting experience with Faith at Elayne James Salon. She is professional and friendly and she makes me look and feel great at every visit.

Always a great experience with Mrs. Britni Krok!

Great service! I walked in on Sunday without an appoinment and was able to get an eyebrow wax. The girl did a great job on my brows.

I had my consult, haircut, color and infusion blowout with Sam. She takes great time and has such a phenomenal eye for color. Hair hasn't felt and looked so good in a long time. Sam is the best.

Great service as usual! Thanks Keleigh Z.

Delivers every time!

Brittney was amazing. She was so knowledgable and explained exactly what and why she was doing what she was doing to my hair. I instantly made a second appointment with her, which I NEVER do at salons. I usually call when I'm ready. Very happy!!

Great experience would recommend EJS as a great place

Thank you everyone for making my birthday extra special. Keleigh, you are amazing! Thank you so much for everything you do.

Donna was awesome! Best hair cut I have had in years!

Haircut and color great. Price expensive.

Brittini Has really done excellent job to please me and has captured my color And has given me a great haircut that I can duplicate myself. Great Job

Always fantastic!!!!!!!

Very nice, clean, friendly , pleasant salon. I enjoy coming in. Love my hair color and cut and you always have new products to try.

Faith is awesome. She is a very talented colorist as well as stylist with great personality.

Great !!! I got highlights wasn't happy with the color my stylist understood and fixed no questions asked!!! She was great!!! I love my hair!!!! Defiantly will be a repeat client!

The service was very good but what was supposed to be a 2 hour nail appt. (1 hour for mani, 1 hour for pedi) turned into almost 3 and a half hours. Might just to do them on separate days next time but my nails look great so I will be back!

I had a great experience at Elayn James as I always do. Faith is great and always does an outstanding job on my hair. The desk staff is always friendly too. My only complaint would be the temperature. It always seems warm to me. Other than that, everything was great.

First time there was great! The staff where very helpful. Ill defiantly will be going back! Beautiful place everything was wonderful.

As usual I had a lovely experience at Elayne James. I can always expect friendly service and my cut is always customized to my needs. Ryan is fantastic. Thanks for another great visit.

Donna did such a great job and she had me laughing the whole time!

I went to Elayne James after getting an awful haircut earlier that day. The stylist that I had was very knowledgeable and asked a lot of questions to make sure she was understanding what I wanted. I plan on going back for my next cut.

I recently came in for a haircut, facial, and wax. I thought Danielle (who did my hair) was excellent. I love my hair and had a great time chatting with her. I will continue to see her regularly for a long time. Christy did my facial and she was great too. Very knowledgable. My only complaint is that I don't feel I completely understood what I was getting with the facial and wound up paying a lot more than I expected. Overall experience was average...love the girls there and the points system and coupons are great too.

I have been using this salon for 3 years now. I have always had the stylist Ryan, I am always very happy with my cut and when I've had a color done always perfect. I would highly recommend this salon to anyone. The staff are always polite and very friendly.

Love, love, love Donna! She always makes my hair look so shiny and sleek. I just wish the person scheduling appointments didn't tell me Donna was completely booked for two Saturdays in a row and then I find out from Donna that she wasn't. That's just wrong!

I had a great night being pampered at EJS. Thanks to the great Friday night Facebook offer, I got a conditioning treatment, cut, color, and pedicure at a fraction of the cost. And I picked up some great products. Love the atmosphere and very friendly staff. Thank you!

Sam worked her magic on my hair once again. What a mood boost!

Everything went well. I'm really happy with the service I got from Chris.

Great job! My nails look fabulous with my gel manicure.

Very good service, but pricey, especially for this area. I have moved here recently from a fairly large metropolitan area where I frequented the top salon in the area and paid 15 - 20% less than I do at EJ. I know Elayne James has frequent promotions, but I would prefer lower overall prices.

Excellent service. I am pleased to have finally found a salon I can count on that is actually interested in their customer's experience. They have seen me on time consistently, are professional and courteous and do not try to oversell products.

Great Service!

Samantha was absolutely wonderful. Such a pleasant person. Was a pleasure to have her do my hair.

Gabby's facials are amazing!

Loved my new cut, Erin did an excellent job as always. The staff is always upbeat, and very pleasant. Always a great experience

Ev well.erthing went

Kristen was great as always! Thank you!

was extremely unhappy with single process of color of my roots on Monday called hairdresser she explained due to 6 to 7 weeks 1/12 inches of growth and last time which was first time I was at your salon I had highlights besides single process was why my hair looked darker at roots. I needed to return to have highlights done last night so it would blend the dark roots. I have had roots don=e in another salon for eight years and then had highlights done 7 weeks later and always had a beautiful blend not so dark and my hair felt much dryer with your products. The hairdresser finally agreed well go a little lighter next time on oct 14th.To my surprise I had to pay full price for highlighting $90 even though I was unhappy with Mondays root color and had to return. Will see if future visits go well otherwise I will be traveling back to Greenville to my old salon never had that experience there Ill give the new hairdresser a chance to get to know me and my hair. sometimes I realize nice people need a second chance however itll take time for me to relax with my new salon.

Donna did it again!!!!!!!!!!! Terrific, also bought some Redken 10 that Donna suggested

Super service. Very meticulous work. My nails look terrific!

Hannah & Madison were both amazing! My hair has never looked better, and the products that were recommend are awesome. I will most definitely be back to see the girls again, loved every minute of being there. Really happy I found the place & tried it out :)

I did not get into a chair until 30 minutes after my appt.

My hair is now super soft because of the product Danielle uses when coloring my hair. I can't stop touching it and I receive so many compliments! Thank you Elayne James Salon. My new cut is super cute too. Thank you Danielle!!!!!

Always a great experience at EJS.

This is truly the best spa I have been to. The people are so nice and very good at what they do. I would highly recommend them to anyone(actually I have). If you want a good massage go see Cristy, she is wonderful!

My stylist is Brittany K. and she is the best! She knows the correct color for my hair and is always attentive to my needs. All of the employees at Elayne James are so nice and helpful. My husband's sylist is Ryan-he makes my husband's stubborn hair look great!

This salon always goes above and beyond for their clients. Jess has been my stylist for quite a few years now and I can't imagine anyone else touching my hair.

I came to your Salon on Friday the 16th. this was my first time/ Sharon Turner had told me about you. Sam did my hair for me. After I left I felt like I had known her forever. She made me very comfortibale. We talked and laughed. She is a very beautiful girl. And I loved my hair. I have another appointment on the 24th for some color. I can't wait. she is wonderful. I now have a new hair dresser. thanks Sam. Michelle Mitchell

Everything was great as always! Love my new color Britni C tried on me!

You have a very clean facility. Your personnel are very friendly. I just moved here and was seeking a Redkin trained stylist. My color is perfect! I need to be more specific on my cut needs/wants. I already scheduled my next appointment and will be back. Thank you.

Always a pleasant experience. Brittni C is skillful & very easy to work with.....she listens to what you want!!!

Kristin did an amazing job. Very professional and attentive. My color turned out beautiful and I love the cut . Thank you!

I came in for a facial with Val. Val is very accommodating and sensitive to her clients needs. She offered samples of some products that I may find helpful and also offered strategies to relieve my dry cracked hands. She is excellent at her job.

As always, my visit was delightful. Even added a mini-facial to my pedicure.

I was very happy with my experience in your salon.I felt that I was listened to and all my concerns were fully addressed. And I love my hair! Thankyou Jessica B.

I had a Brazilian Blowout treatment done at the end of June and was not completely satisfied however when I contacted the Salon they offered to repeat the treatment even though I couldn't get in right away. I just had the new treatment done and it is perfect! Every now and then something goes wrong in a business but this time EJS handled it perfectly!!! Sam did a great job!!!

Very pleasant. I forget the girl's named who shampooed by hair but she did a really good job. I love my hair. Brittany K did a great job as usual :):)

Always a wonderful experience with Faith!

Great Services!

Brittney K is fantastic --- I have never left the salon when I didn't just "love" my hair.........

Wonderful!

As usual Val was awesome!! Love that girl....always thinking about what is good for me and making me feel great walking out!! You the girl Val!

I always have a great experience.

Great service!

Kristen does an excellent job. Efficient & knowledgable ... Love the salon & all it's customer perks.

As always, Donna did a great job! She is always ready to go when I get there and always is extremely friendly.

Kelly does my hair & Christy does my facials & foot massages. They are both very sweet and incredible. Truthfully, 20 years of highlighting my hair & at 42 I get more compliments on the cut & how beautiful the color is than before in my life. Many people don't even realize I have highlights. Jennifer Aniston has nothing on my hair :) Prices are reasonable, promotions are fun, and I never was into products until recently, but now I'm sold on a few of them. I followed them from their Greenville Salon to Middletown b/c they also tend to flexible. Kudos to their new floor special which introduces new clients to new stylists. Great Marketing!

Val was awesome and very knowledgeable about my gorgeous new eye lash extensions!! Hopefully I will see her tomorrow!! Great time.... I've been coming down a lot lately for different services and I would recommend everything!!! Each one of you have made me feel beautiful walking out the door!! Self esteem has went way up!!!

Im very pleased with the service given at the salon.Erin always does a great job on my hair, the salon is a five star. Everyone in there does there best to make you feel welcome and comfortable. Its nice because it is a full service salon from head to toes so you dont have to go anywhere else. Try it you will be happy you did.

Thank you, Kristin, for hearing what I was trying to say and giving me the haircut I wanted and needed! I had a lovely experience from start to finish. Thank you so much!

I highly recommend Elayne James. I go to Kristin and she's great. She always makes sure that you are satisfied and if your not she makes sure to correct it :)

Donna gave me a whole new hairstyle. Love it! She also did a conditioning service. She knows exactly what I want.

Was not pleased with my experience. ?? I will not be returning. They didn't handle my issue. Had to go back for a 2nd visit. Then I got charged for a cut when they should of offered the first time. Treatment the first time, 5 weeks ago damaged my hair and then I went somewhere else and they had to cut it out .

I was very nervous coming in to get a haircut(weave) because I had just paid 300+ for my weave. I was put with the new girl because I didn't have an appointment. BUT, I'm glad I did- Ally is a bad haircutting machine. She was very comfortable working with weaved hair which made me feel comfortable and at ease. Her chairside manners outstanding. I will definitely use her again AND will refer people to her. She's an asset to your shop! Keep up the good work Ally.

I would have given a much higher rating, but with today's economy I thought that $47.00 was extremely high for a simple bob haircut with only a wash, cut, blowdry. The salon is a very nice place, but it is acting as a high end salon that doesn't seem to fit in Middletown. However, my stylist Lee was fantastic and very attentive. If you don't mind the outrageous pricing, I would recommend her.

Jessie Barbato did a fantastic job with my new edgy, trendy hair! So cool! I love it!

I am very pleased with the service I receive at EJ Salon. The staff is very friendly and my hairstylist does a great job! I especially like the rewards system, where I can earn points based on my purchases.

Excellent service from Kristin and the rest of the staff at Elayne James. It's always an enjoyable experience!

Keleigh always does a fantastic job with my hair! I'd recommend her to anyone.

Very nice and pleasant staff, love my cut. Only complaint is I am having terrible neck pains from the sink used to wash my hair

So relaxing and enjoyable. I felt completely pampered, and beautiful when I left after my wonderful face treatments. Christy was sweet, and interesting. Great conversationalist, and good energy.

I really like the way that my hair turned out however my stylist had several clients while I was there which made the service part a little lacking this time.

A o for a great place to go for a color and haircut.

The salon is very comfortable and service is excellent. What I don't like is that none of the products that you are selling are marked as to their prices and your receipts don't give an itemization. This has been an ongoing issue. As a customer, it makes me feel that the prices are flexible depending on who is making the purchase.

I had a great time!! Brittany made sure I was perfect for the Luke Bryan concert! And Hannah did awesome on my make-up! I will def be back to see y'all. Kudos to both of you for making me look and feel so pretty!

Wonderful experience!

Brittany K. was wonderful, called me to let know of an earlier apt in the day available! Very convenient. Great cut and service as always - thanks!

Therapists listened to my requests, which was nice! Music shut off during my massage and it wasn't turned back on, which is not a deal breaker at all but would have been nice to have the cd started again. Atmosphere was relaxing- will go again!

Everyone was very professional and very welcoming. They all wanted to do whatever they could to make you feel relaxed and comfortable. Ryan was an excellent stylist. Very pleased with my visit. Thank you.

Britini was amazing!! I will be scheduling standing appointments so that i do not miss out on keeping up with my new stylist!! I have already referred a client and she was thrilled with her new style.

This was my 1st time seeing Brittany and WOW what a nice and thoughtful girl! Me, I was in for any color and any cut..obviously we were both excited at the outcome!! Thank you so very much for a great day and also a thank you to Hannah for also making me feel so special!! Will def be back down to see my girls!!! A happy 49 year old feeling 30!!!

Loved my hair, Ryan is brilliant.

The facial was good. The wait time was longer than it should have been. I had a 5:00 appointment and I didn't go back until 5:30. I also thought that it was a 60 min facial and it was only 45 min.

As always... I am very pleased with the service and attention provided at Elaine James. I've used many salons in the past, but since finding this one and my stylist, Keleigh, I will never try another salon again!

This was my first visit to the salon for a micro derma-brasion facial. I did not know what to expect. Christy was wonderful, the treatments and experience exceeded my expectations. I wish I had done it sooner! I have already recommended her to a couple of friends.

This was the first time I have been to this salon and I felt comfortable right away. Everyone was wonderful! I will be back!

I've been coming here for 8 or 9 years now and it is always a great experience. Jess B is always ready to help me in any decisions to change my hair style, she is great. It is always a pleasure doing business here.

Sam is simply an awesome hair stylist. I am very pleased on the wonderful work she does. Not only does she know her craft, but she is well likeable and personable.

I would consider referring to a friend or family but I feel the pricing has gone up a bit more than they could afford. If the pricing keeps going up then I plan on looking elsewhere.

Brittney K. is great!!!

My first time getting a Microderm abrasion, and it was fabulous. I felt beautiful and relaxed when I left.

My first visit to Elayne James was fabulous due to Donna she was not only talented,professional,friendly,and once we agreed on the plan for my hair I felt like we had known each other a long time. I have always had a difficult time when changing stylist and although I loved my previous stylist it was just too far to travel. I will definetly be recommending Elayne James and especially Donna! Thank you all for making my transition a smooth one. I also find the rewards a great idea it helps the budget and makes my hubby happy:) See you again soon for sure Pam Atkins

Service was great.

Faith did a wonderful job! I am so happy with my fun highlight color and new bangs! I was SO scared because it was a big change for me. I am so glad I went with it and will defiantly be back to see Faith and recommend her to others! She was also very nice. Thank you Faith, you are awesome!

My experience at elayne James was a great one. The salon itself is very clean and comfortable. It may seem a bit girly for alot of guys to feel comfortable with but in my experience those are the best places. The stylist, Danielle, was extremely personable, friendly and did a very good job on my haircut. She took her time and was sure to pay attention to every little detail, all the way down to trimming my eyebrows which I think is a nice personal touch. I will definitely be back in the future and I will recommend it to anyone.

I was very pleased with my visit.

I was very dissatisfied with my hair cut, color and style. The stylist scissors were not sharp, making my hair look frayed at the ends. I tried the ombré look, and it just looks like I have ashy brown hair on top and blonde on the bottom, there is not a fading affect.

I had an amazing facial at this salon. I would like to go back, but it's a little pricey.

Sorry to say, but it was not as expected. Maybe it was an off night however, first impressions are important. I will not be back. Sorry, I don't like to be negative.

Danielle did a fabulous job! I am scheduled for five weeks out. Love the color and the cut and the atmosphere was great. Danielle was very sweet and I am happy that I took Judy's advice. It was a pleasure meeting Jessica and hearing about the skin products. Will definitely be scheduling a facial.

I had my hair cut and colored by Britni C last week and I am very pleased with how it turned out. I wanted to change up the color and we talked about it and then she worked her magic. Britni is always professional and does an excellent job. I have been going to her for about 1 1/2 years now and I have bot had one bad experience. I would recommend Britni to others because I know she will does excellent work. She is an asset to your company.

Faith is so awesome!

I had to come home & straighten my ends with sissors as they were uneven. Felt like my level 3 stylist was doing a rush/average job. I expect high quality on every appointment as I pay top dollar. May have to switch salons if it happens again.

Gabrielle did my facial and she was amazing! I definitely will consider coming back to her anytime!!! She was professional, empathetic, and respectful.

Very good tech for my facial, she was kind and professional. I would like this facial to have less steps and focus a bit more on the micro-derm aspect. I very much enjoyed the scalp and shoulder massage while the fruit enzyme peel was working. For the Groupon price I paid, I was very happy. I am unsure if I would pay full price for this service however. The salon was modern and fresh - will come again.

I've had many facials from different aestheticians - Christy was the absolute best. The whole experience made me feel quite pampered. My skin feels soft and smooth and looks really good.

Brittany cut my short hair with clippers and a dull razor as it pulled my hair each time she combed it through my hair. When I left the salon, I came home and touched up my hair and noticed that I had a bald spot towards the back which I know was not there before because someone would have told me as its the size of a nickel. I told the owner who contacted Brittany who said she noticed the bald spot but didn't say she accidently caused it. Because she failed to mention this to me, I will not be back to see her. If she would have told me when I was there that she caused it or she noticed it but didn't cause it, I would have been upset but she could have tried to fix it and I would have continued to see her. She chose to do nothing which makes me believe she caused it (and not an allergy like Jessica said it could be). Plus Brittany always hands me a mirror to look at the back and she didn't on this visit. So I had to come back and get an extension which helped a little but you can still see the bald spot. Tracy

As usual, Donna did a beautiful job. just what I wanted.

I always have a great experience at Elayn James. All the staff is friendly and professional. Faith is the best! She always does a great job;)

I have been a client for years. I am becoming dissatisfied with the over all service and experience. The staff is pleasant enough, but I find the hair washing rough, uncomfortable, and water temp ever changing. The stylist is knowledgeable but does not seem to listen to my needs and desires for a new look. The salon is looking a little unclean and messy, and last the powder room is difficult to enter through door with furniture in the entrance way ,is not wide enough for wheelchair. It is my hopes that they return to the standard I remember when I started coming or I will make the change myself.

Donna listens to what you want and tries her best to make your hair look like you imagined.

Kristen is an excellent stylist. She is always prompt. & does a great job on my hair. Everyone at the salon is pleasant. I enjoy coming there very much!

I was very pleased! Daniele did a great job.

The staff at the salon are professional and greet you when you enter. They were courteous offering me coffee or water. There was a wait but I did not mind since I booked the appointment the day before. Donna gave me one of the best haircuts ever! I will definitely be going back and scheduled my next appointment before I left the salon.

Ryan was a wonderful stylist and very personable. My husband commented this was the best haircut I have ever had. The only complaint was having to wait 20 minutes after my appt time. I dont mind waiting, it just would have been nice to be informed that the stylist was running behind.

This is the second time I've gotten my hair done by Donna. She does a wonderful job and is such a pleasure to work with! I would highly recommend her! You simply tell her what you like and she turns your hair into a masterpiece!! On this visit, I also took my mom with me to have her hair fixed (she had gotten the worst hair cut of her life at another salon). Hannah not only fixed her hair but she made it look fabulous and she really didn't have a lot to work with. Thank you ladies!!!

Great service...as always :)

As soon as I arrived I was greeted and offered tea or coffee. I didn't wait long. I am very happy with my hair cut.

Love Sam ! She is professional and sweet! Love the calm relaxed vibe in the salon! Always a pleasure! Thanks!

Jess gave me her full attention, did an excellent job of providing multi-dimensional single process and highlights to conceal my gray; full blow dry with round brush and my hair is straight as with a flat iron; I feel glamorous!

Always a good experience; Erin does a great job. Staff very friendly and helpful.

always great

I was in on Saturday and I had my hair done by Britni C., and my nails by Kellie. I always praise both these women. They simply do a magnificent job! This was a visit to the salon before my birthday (one I'm not looking forward to), and I'm dealing with some serious personal stresses at the same time. These two women made me forget all about that and simply enjoy some quality me time! Something I desperately needed. They made me feel special at a time when I was feeling anything but, and I can not thank them enough!

I had a great experience at EJ. Staff was super nice.

Excellent service, as always.

I usually get a facial 2-3x a year (for 10+ years) but decided to get a microdermabrasion for the 1st time. My skin looks great. I'm very pale and was afraid I would look like I had sunburn. I left with a healthy glow. The best face, head & shoulder massage I've had in a long time during a facial. Didn't care for the arm & hand massage because it left me very greasy. I was super shiny walking out of the salon (got my steering wheel all greasy too). Also made my hair very oily from the head massage, but was well worth it. Ask for Christy, She's very nice, professional & well trained. Sad they lost a sale because they offered me 50% off of a salon service but didn't have a list of salon services available. Not even hand written or on an old brochure. They gave me the IPad to look at but there wasn't a tab that said "Salon Services". The lady at the front desk couldn't find it either so I just said "I'll pass". You might want to write it on a chalk board or have one in a sign holder that people can look at. Besides that, I gave it 5 stars & will definitely go back.

Faith does a great job

The best salon in Middletown. Jessie is very talented and always does an outstanding job on my color and cut. i always leave with a big smile on my face. Highly recommend the salon. Great staff.

Erin always does agreat job!

Erin always does a great job!

Get service. Brittney K. Did an amazing job and perfected my color

Great, Great, Great!!!!! Donna is always 100% professional as are all your staff.

Chrissy was professional and just a wonderful person too.

The service was great, the wait time was little upsetting. Waited over half hour past my appointment time.

Erin is amazing with color!

Donna always listens to what I want and makes me feel pretty

Always seen on time. Staff is very nice.

Danielle was excellent :)

I'm originally from NY where I have been to the most upscale but this is by far the best facial I've ever had soothing and professional and informed Wendy from NY

the hairstyle was professional, friendly, and helpful gave ideas on how to selected my hair color.

Kellie was great. I showed her some pictures of the style I was looking for and she exceeded my expectations.

My daughter and I had such a wonderful experience at your salon, great mother and daughter day!

Donna is the best hairdresser I have ever had. I recommend everyone I know that wants a new hairdresser to her.

Val is awesome!!! I highly recommend her!

Absolutely love this place!

I have been going to Elayne James Salon for about 3 months now and I couldn't be happier. Danielle is an experienced stylist who always makes me feel important and makes my hair feel silky and smooth.

As usual my experience was excellent and that is why I will always go back. The staff is so friendly and Faith, my stylist, is fantastic.

I have been going to Britni C for close to two years and she is very consistent. She has always done a great job with my cut and color. She is very professional and pleasant. I would recommend her to others.

Excellent

The spa room could use a bit of a make-over. Seemed quite dated. Also, small talk is fine in the beginning of spa services, but prefer to have quiet time to relax. Feel as if aesthetician called me sweetie every 5 minutes. I'm 40, for goodness sake. Otherwise, it was a typical facial. Not bad, not great.

Everyone in the salon is very nice and helpful.

I loved the facial it was awesome.

I love my color and my hair cut. Faith is very talented. She's my girl forever.

Ryan was awesome...he listened to what I wanted done and read my mind. Amazing!!!

I absolutely love my new look! I brought in a few pictures and Kristin was great about helping me pick the right style for me. I am thrilled with the color and cut she gave me!!

Went for groupon special facial and loved it. Has been a monthly occurrence since. I look forward to that time with her.

I want to commend Hanna on her excellent customer service and exceptional artistry in doing hair. It is obvious to me that she really listens to what her clients say and is very detailed in her work. I am extremely happy with the color and cut and will definitely return.

Great!

Elayne James is such a great salon! Kristin always does a wonderful job on my hair and everyone I come across during my visits are so kind and helpful. I wouldn't go anywhere else for my hair.

I go to Elayne James Salon because of Danielle Fowler, who provides excellent haircuts and color. While being slightly upscale, Elayne James Salon is friendly and efficient. Their services are more on the pricey side, but Danielle is worth it. At my first visit, I received a welcome packet with coupons, which I greatly appreciated. My only recommendation is that the salon allow the beauty awards to apply towards all services and not just new services. I do not like awards programs that have conditions - in this economy, clients need awards that help the pocketbook! The only reason I do not recommend this salon is that it is far from where most of my friends live. If one lives close to Middletown, the salon is easy to find and is well-situated.

Brittany is great. Cuts and color's my hair for over a year. Does exactly what I asked. LOVE HER!

The stylist was very kind. The hair cut is completely uneven and way too much bangs were added to my hair. The right front side and the left side are no where close to being the same length or style. There are long pieces below the natural cut in the back. Unhappy does not come close to my feelings.

Donna did a great job. This is the first haircut I have had since moving here t w o years ago that I truly like. Donna was very nice and the staff was very professional. Thank you!

I loved EJ Salon. Everyone was so helpful and kind. I didn't feel like the new person. Keleigh did an amazing job on my hair. I feel like a million bucks.

As always, Keleigh did an excellent job!!!

She always does an amazing job! Only complaint is the water when washing my hair....sometimes it is freezing! No matter what the girls do and this has happened a few times. Other than that everything else is always great!

I have always had a great experience at Elayne James.

My experience at the Elayne James salon was very good. The staff were all friendly and my hair and makeup looked awesome for my prom that evening. Thank you!

great service....

Great as always. Had my share of issues that prevented me from coming for at least a haircut while Keleigh was on maternity leave and she rectified it greatly! I don't look like the washwoman anymore. Glad to see her back.

I always have a good experience when I come to Elayne James Salon.

Facial was great. I purchased thru Groupon the 3 for believe it was $99. For my second facial, I didn't realize I would he charged. I'm thinkng that I was given a peel, but maybe I didn't understand what service I was being provided. I purchased A.N.D. Zesty Orange Solution and provided a 20% discount from a email that I rec'd from ellayne james for my birthday. Was told that I couldn't use the other 20% discount because I got my facial from Groupon. The price of paid on 5/15 was $67. I was first told it would be $56 then it was changed. I also noted that there were patrons that came in for their first time and got a envelope with discounts in it. I did not receive that when I came in my first time back on 4/17.

I always have a good experience when I come to Elayne James Salon.

She did my hair amazingly! Everybody complimented on it and said I looked like a princess. I will definitely be coming back when I need to get all fixed up.

I always have a good experience when I come to Elayne James Salon.

Britt K is THE BEST! She made my hair look beautiful. This was the first time I got highlights and I love them! I tell all of my friends to get their hair done by Britt K at Elayne James. Thank you for having the best staff ever!

It's great having Keleigh back! She's awesome, very attentive to my needs.

The services provided are great. Of course, my beautician, I feel is the best of the best in everyway.The salon itself is very relaxing from the moment you walk in the door until completion of services. The rewards program, which I have never been offered by other salons is another bonus. It is first class all the way.

Excellent service as always.

Everyone in the salon was very nice. It was crowded because it was prom weekend, but they did their best to accommodate me.

i had a great first time experience

I have been using Redkin product for two years, purchased from your salon. Danielle has been my stylist for at least 4 years so when she moved to your salon I was thrilled. Little did I know that the Redkin color she is using on my hair would turn my straw like hair into silky hair!!! I thought that my hair had changed as I got older and maybe it has, but thank you for using such high quality color. It has made my hair look and feel healthy again! Lisa Burns

As always, Donna gave me a terrific haircut!

As always Donna gave me a terrific haircut just what I wanted!,

Britni C is the best with my color and cuts. She listens and talks to her clients to give them exactly what they want. Britni pays attention to detail and creates a more beautiful you! She provides you with care, comfort, and relaxation that so many "salons" are lacking. Elaine James has the best colors and hair products. A month later my hair will have the same shine and softness as the day I stepped out of the salon. Britni and Elaine James always go above my expectations!

My pedicure with Val was fabulous. She always takes good care of me and brightens up my day.

As always, Donna gave me a terrific haircut.

Love this place! Especially Brittany K! I recommend it to everyone!

I have to admit I do not like to have anyone fool around with my hair; therefore I put off hair cuts much longer than I should (chopping at it myself in between the long stretches!) When I was complimenting a friend recently about her haircut and then telling her I am much over due, she told me about Elayne James and Faith Buckworth. I thought I would give it a try, and I am glad I did. My experience was great and stress free from the shampoo to the cut and blow dry!! Thank you all for making my 1st time visit actually "enjoyable". See you again.

Kristin is fantastic, very personable and a great stylist. Shes the BEST!!!

Ryan made me look great for the Everett Theatre Black Tie Gala Saturday night!

I was just there this past Saturday. Britni C. colored and cut my hair and I couldn't be happier! It's EXACTLY what I wanted. She always dos such an amazing job! My hair is the healthiest it's every been. It's fuller and it shines! Thank you Britni!!

Christy did an awesome job in creating a relaxing atmosphere for my massage/facial. Thank you!

My daughter and I had an appointment to have our hair styled for my daughters First Communion, for a Sunday morning. The appointment was made a month ahead of time with Jessica the owner. I confirmed the appointment the week of the appointment again with the owner Jessica. That morning I went to the salon and they never showed up. I waited outside for 30 minutes and they never showed. I left a message on the machine at the salon at 9:15 that morning and called back again Monday at 12pm. I did not hear back until 1pm Monday afternoon. You would think they opened at 9am that I would have been called back first thing in the morning?!?!?Jessica's response to that was she called my cell phone and got a busy single. I had been receiving calls all day on my cell phone. I dont think she ever called. The excuse for not showing up was she was at a show and one of the girls was supposed to open the shop. As an owner she should have made sure the shop was open, since she was the one who made the appointment and confirmed it. Needless to say I will NEVER go back again.

Beginning with the front desk all the way to when I walk out the door with my completed services I give a 5 star rating. So friendly, so clean and always love the ending result!

Wasn't as long as told it would be! Paid for an hour long session and the service provided was only for 35 mins!

Ryan always gives me exceptional hairstyling in my experience has always been above all the rest Sincerely Larry Mola

I love walking in the door and having everyone greet me as if I was an old friend. Your staff is so friendly and welcoming. My hair comes in the door a wild mess and leaves tamed, styled, and soft. My hair looked so good I wanted to go out and show off! Thanks Britni!

My stylist Donna was excellent. She was efficient and knowledgeable. I was nervous at first to have a new stylist I didn't know, but Donna's experience and professionalism were immediately apparent. It means a lot to me as a customer to have a stylist who has been doing hair for many years. My only disappointment was I could not use the two coupons I was given from my prior visit to Elayne James; one was for $20 off of a service and the other for 20% off product. I think since product and service are two different purchases, client's should be able to use both coupons at the same time. Or ring the sales in separately.

As usual, my hair cut was exactly what I wanted. My stylist was very professional and friendly. The price was reasonable and I would recommend your salon to anyone who also wants to support small, local business owners. Keep up the good work!

Great people and service. My only complaint would be waiting during the process. To explain, I get my hair dyed. My stylist serves other customers while I'm sitting with dye in my hair, but it seems to be too long of a time to sit and wait. I have to plan on 2-3 hours for my appointment. I feel it should take maybe and hour and a half.

Everyone was very friendly, helpful and very committed to providing me with a style that was right for me. Jessica helped me find a hairstyle on her tablet! Donna is an exceptional stylist who really heard me and understood what my needs are with my curly hair. The haircut was very thorough and the end result was beautiful. So glad i finally found a stylist and salon where i feel pampered and heard! Thank You! Pat

I'm very satisfied with my first visit to the salon. I was fortunate to have Donna as my stylist; she listened to my wants and she delivered a great cut with a beautiful new color. I signed up for the rewards program and left with, not only a new look, but an envelope filled with coupons and special offers.

I'm very satisfied with my first visit to the salon. I was fortunate to have Donna as my stylist; she listened to my wants and she delivered a great cut with a beautiful new color. I signed up for the rewards program and left with, not only a new look, but an envelope filled with coupons and special offers.

I was very happy with my haircut and highlight done by Danielle. This was my first time with Danielle. I brought in a picture of what I wanted and she got it perfect. I will definitely use her again.

I have been getting massages from Christy for a couple of months now and just tried the reflexology. I can only say she is worth every penny! I always walk in sore and walk out feeling so much better. She is also very kind and caring. I must also say that every person who works the desk is so friendly and accomadating. As soon as you walk in you feel welcome and relaxed. I wouls highly recommend this salon to anyone looking for an all around great experience!

I was taken right away to have my hair done. I know an appointment is better for the salon, but they were able to give me the look I needed and fix my hair in a matter of an hour so I had a wonderful wedding day the following day. Erin was my stylist and I was very pleased. They were very welcoming and not self absorbed like other salons I have experienced. I would highly recommend them to anyone who wants a great style, cut and color

Overall great experience. Staff are excellent and professional.

Had services from brit. K. She was amazing and super bubbley as always. I have never had a bad experience with her or the salon. I also had the new shampoo girl (the red head sorry I never got her name), but she was super amazing and so friendly. Love when I go there I always know it will be a great experience and I know ill always come out lookong great!

I love your salon and the staff that I have come into contact with and especially Faith. My only minor gripe is that of my 3 appointment s none have been on time. I understand "things" happen that may cause a delay so that's why its a minor gripe. :)

Happy, happy, happy as always with my cut by Erin!

Donna is fantastic! She make's me feel so relaxed, she's funny and I feel pretty when I leave!

Loved Loved Loved getting my hair done with Sam!! The colors came out just as expected...And she fit me in last minute- She's a doll!

Excellent experience.

The experience of getting a facial, foot scrub and massage all at once was great! Excellent Facial!!

Experience was great. My stylist Brittany K was very knowledgeable. Already scheduled next appt

I had a wonderful experience at the Salon. My stylist was right on time with my appointment, I was offered a good cup of coffee while waiting for my treatment to develop, and the finished product was fantastic.

As always, Donna greeted me with a smile and a hug. She is so warm and makes every experience relaxing. She was very excited to tell me about the new points program and how it can earn me the extras that I so often pass over because of the cost, i.e. a massage. And, as usual, I got a great cut. All the staff at the front desk are very friendly and courteous.

AWESOME!!!!! NEVER disappointed! Scheduled my next appointment with Ryan again. He is fabulous!!

Always a great experience!

I loved my first real experienced at the salon. I had my extensions ombréd by Faith and they looked amazing when I first received them . I then got them sown in that night and realized the color was a little bright for me. So the next day I called to have them toned down and they took me the same day. Faith understood what I really wanted an cared about if I was satisfied and I really appreciated that. She put a toner on for me and now I love them . Also front desk staff were very sweet. Thanks ladies !

My experience is always a good one. I look forward to my appointments. The staff are always welcoming and energetic. Sam makes me feel special and knows my hair soi well.

Great experience at Elayne James! I found the staff to be very friendly and my hairdresser understood exactly what I was looking for with the color and it turned out beautiful! I will definitely be a regular client from here on out!

I had a wonderful experience with Danielle at your salon. I love my hair! Your salon is beautiful, friendly and welcoming. My one complainant would be that it took the water at the shampoo bowl almost 10 minutes to warm up. While I wasn't in a rush yesterday, if I had been the situation would have been frusterating at best. Other than that I had a great experience! Love my Danielle!!

Faith is awesome! I am always satisfied with my haircuts:)

Always great experience and terrfic service!

I always have a great experience when I come to Elayn James. I love Faith. She always has great ideas for my hair and they come out fantastic. thanks, Elayn James for always doing such a great job;)

Donna at the Middletown location is the best hair stylist that I have ever had. I was in and out in 20 min. and I always love the way she does my hair. You go girl!

Erin was great, love my new style and color. SEE YA SOON!

I highly recommend getting a massage here. Christy is amazing and its a relaxing experience. All of the staff are so friendly too!

Kelly always does such a fantastic job on my nails! We did an Ombre manicure - silver to pink. It looks amazing! I couldn't be happier!!

Great service as always!

Wonderful, Wonderful, Wonderful. Did I mention Wonderful. Thank you Christy. I will be back with my daughter to treat her to a special day at the spa with you.

Awesome as always i often get really nice compliments on my hair cut and color that Faith does! Ashley is a sweet heart and did a great job as well. Always a fun and relaxing experience when I go.

when a conflict arises (erin at funeral), jess is always ready to step in and remedy the situation. and, setting up a year's worth of appointments was genius

It was great!

Ryan always does a fantastic job! I always leave feeling so much better about myself and my appearance!

Always the best service!! Thank you Faith Buckworth!

Love my hair cut & color when I leave !!!!!

The staff was very pleasant and professional. The atmosphere was very relaxed. However, for the service I received I thought was extremely overpriced.

I always have a very nice experience when I visit Elaine James Salon & Spa. The staff is always friendly and very professional and I would (and have) refer my friends and family to them.

I made appointments for myself and 2 other friends with our groupons for 2 micro-dermabrasions and 1 facial. The morning of they called to tell us the one lady was going to be out, so we were there for 3 hours. The staff was very accommodating at fitting the 3 of us in that morning. However Val did my micro dermabrasion and I have had a facial done elsewhere and that lady extracted millia(Im not sure the spelling), and used an extractor on the blackheads. Where as my experience at Elayne James she did not extract anything, just used the microderm machine. My friend who had her Facial done also said she did not extract anything. I would have liked her to extract like I had done with my previous facial at a different salon.

Sam was awesome. This was the first time I was doing highlights ever and she sat down with me with and talked to me about what I wanted she had samples to show me and helped me pick out the best color. I absolutely love my new highlights.

My Friday afternoon at ElayneJames was great, as usual. Val and Sam take such good care of me. I couldn't ask for more in a salon experience.

Danielle did an awesome job on my hair and I love it!

After having not so great hair cuts the last few times, I was looking for a stylist who would actually listen to what I wanted. I decided to try Elayne James Salon after being referred by a person workng at Bayberry. Faith did such a fabulous job with my red color and an asymetrical hair cut! I love my hair and am again enjoying styling my hair. Thank you!

Met a new hair stylist Donna very pleased with her care

everything was great, as usual

so accommodating

I love going to EJS!!! The staff is very friendly, I always seem to leave with a smile on my face! Donna is my hairdresser, does a fabulous job. She will not disappoint you. I will never use another stylist ever again, so glad she is apart of EJS!

LOVE LOVE LOVE....this was my 2nd time coming to the salon. First experience was not good even though the manager allowed me to come back and different stylist fixed. Chris was absolutely wonderful and I will definately be scheduling with him every 4-6 weeks. Glad I decided to try the salon again. THANK YOU.

I love this salon. Classy, upbeat and professional....It is worth every penny!

As always, the staff is top notch, service is excellent and the salon is neatly maintained. Had a wonderful experience again.

Awesome!

Facial was nice, but it wasn't even an hour long. All of my previous ones have been at least an hour. It was too much of a sales pitch, trying to sell me more services and products. I got tired of saying no thank you. And it seemed like attitudes changed when they learned I had a groupon. The rest of the salon looked really nice. Wouldn't recommend for facial but would try for other services.

The facial was great, Val was very friendly and informative and my skin felt wonderful afterward!

I went and got wash n blow dry.. The girl that did my hair she was good ... Pricing was reasonable ..

Ryan makes you feel very special and is very attentive and personable. I wouldn't drive 52 miles one way if I didn't appreciate his kindness. I had my hair sytled and at least four people complimented me. It made me feel terrific. Thank you!!

I receive numerous compliments on my haircut!

Brittney K is wonderful!

I love everything about EJ! Jess B is amazing and I love the scalp massages. I think my favorite part is not having to deal with pushy product sales like other salons. I have referred lots of friends!

Samantha is excellent I trust her with my hair completely

It was a pleasure having Chris cut/style my hair. It looked great. A very friendly salon to go to. Will definitely be back in the near future!

Asked for a dry cut and got it. I realize that a wet cut is better for most people---but for my really frizzy curly miserable hair --I am the only one able to dry it right....And you did not turn me away ,,,but were kind and cut it. After I curled it at home ---- the cut is very nice ......I will be back. Thank you so much for your service this evening.

Kristen was great. Right away I felt comfortable with her. And I love what she did with my hair. Very natural but an obvious style.

Wonderful experience. The facial left me so relaxed and my skin looks and feel s great

Britni is awesome!!

I had a great experience- everyone there was really welcoming and the salon was very clean and well maintained.

wonderful! Kristen was my stylist and this was the 1st time I went to her, since keleigh was on maternity leave. she was great and my hair color, cut and style was fantastic!

I love my haircut! Thank you Kelly! I always appreciate how welcomed the staff makes me feel. They are all very friendly and helpful.

Danielle gave me a great haircut. Thanks!

Donna is absolutely wonderful. She provides great suggestions and great service. I look forward to seeing her every time I return for my appointment. Donna always make sure I'm happy with the results and always advises me of products to use. Love her!!!

Faith is awesome as always.

always great!

Donna gave me a whole new, easy to care for hair style, I just love it!

Perfect

As always, Ryan does such an exceptional job. I have made another appoint ment in 6 weeks!

I was pleased with my experience. I only like one person working on me. I do not like it when the stylist has someone else rinsing or washing my hair.

I had an awesome time at the salon. Donna who colorred my hair was absolutely wonderful and I will always come back to her. She was attentive and made me feel so somfortable. My daughter went with me and she had Kelly. what a wonderful young woman. We will also go back to her, she worked with us and was alot of fun, my daughter LOVED her hair. We drive from Dover and man it was worth the trip :)

Good products and service, although the service is a little pricey, especially for a small town.

Prices are getting to high!

Christy did a great job. Promotional prices right now make it a super deal.

My experience was very nice but the check out service I received was not so good. I am not very happy with the way I was treated. It seems to me that there is always so much going on at the front desk and they can't handle it. First my sale came to amount and I was charged another amount which they should of caught and didn't. That should of been caught. Next, I was told that my beauty rewards would of pride for my facial that I got and apparently it wasnt I would of never got it in the first place you should explain more in detail. I have been coming to this salon for a very long time and am very happy with who I go to but this kind of stuff makes me feel like I need to change and I really don't want to. I hope that this doesn't happen again.

LOVE LOVE LOVE DONNA. THE CUT IS PERFECT!!!

Wonderful stylist. She's sweet and accommodating while also providing excellent tips that have improved my styling methods.

This was my first visit to the salon with Danielle.She was awesome!! I loved her recommendation for color and style! The salon is very trendy with lots of spa options too. My next visit will also get my manicure out of the way too, cant wait to get back!

Jen and Jessica are always so pleasant and welcoming when I arrive. Other staff are always very friendly. On this visit I had a superb massage with Christy. She has a way of making even an uptight person like me relax and let go. Awesome bodywork and energy. The massage was a reward for sticking with a healthy lifestyle and I think the perfect reward. I took care of payment before the massage so after I just floated on out. A great spa experience.

Had a problem with my color... had to return to have it fixed by owner... very freindly follow up!!!! Concerned that I was happy with color fix. Owner genuine in every way.

Donna is always on time, very friendly and understandeing of what I want done with my hair.

I had my first massage and loved it. Christie was great.

I had my first massage last week and will do it again this week. Christie was great.

Had my first massage last week and was really happy with it. Christie was great.

IS VERY HIGH

Excellent

the wait was a little long but as usual they did a good job, nice cut, good color

Loved every minute I was in the salon! Had a wonderful first experience and can't wait to go back. I LOVE my hair! Left with EXACTLY what I wanted. So happy!

I arrived on time and was seen immediately by my stylist, which I appreciated (as other salons often keep you waiting). She listened carefully to what I was looking for in cut and color, and executed it perfectly. She was attentive, genuine, detail oriented (careful not to leave color on my hairline for example), and personable. I will definitely be coming to the salon in the future.

My nails have been abused by gel for about two years. I had taken it off, and they were a mess. Thinking to cover them up again with acrylics. I made an appointment with you. Valerie - God bless her - took one long look and suggested that I leave them alone for a while to recuperate. No acrylics, no gel (polish or otherwise), no polish, just TLC for a month. I loved her common sense approach! Clearly, her main concern was my nails, not finding every service imaginable to be able to charge me as much as possible. Believe me, this has happened, and I was so grateful for her care and honesty. thank you, Valerie!

My experience was great! I love Donna my hairdresser at the Middletown location. She always does my hair exactly as I want it and I leave there a happy camper. She is the best hairdresser I have ever had. Sandy Ruschetti, Townsend, DE

Love the EJ salon experience. Brittany is an extremely talented stylist and I'm always 100% satisfied.

I am so happy I found Elayne James in Middletown. I adore the attention each member of your staff provides each and every visits. And would not consider going any where else. Keep up the great work. See you again soon.

I had a very welcoming and wonderful experience from the time I walked in and especially, during my facial treatments. The esthetician was very pleasant, knowledgeable, and helpful. I am looking forward to my next treatment with her!!

Had my first facial ever. Awesome. Christy explained everything along the way and made it a wonderful experience for me.

As always, a great gel manicure by Kellie!

Ryan did a great cut as usual, and also gave me excellent advice for hair styles for an upcoming theater show..

Awesome experience!!

Very professional!

Friendly staff. Love my hair stylist.

Erin always does a great job; staff always friendly... I'll keep going there!

I was very pleased with my service...glad to have someone cut my hair who had such a nice personality. Great cut as well.

I have my hair cut by Jessica ( the owner) she is a great hairstylist and always knows what style that fits for me. The salon apnisphere is always welcoming an they will have a client for life! Thank you so much.

My experience at Elayne James Salon was great. The staff was very friendly, I was brought in promptly when my appointment was scheduled to start, and absolutely loved the outcome!

Always a pleasant experience, Kristin is awesome I recommend her to everyone!

As always, Keleigh did a wonderful job on my cut and color! The staff are always friendly and courteous.

Ryan was great. He took into account my upcoming wedding and current job when helping to decide on a cut and color. He also taught me techniques for styling my hair at home. I couldn't be happier with the results!

Liked the Greenville salon better. Stylist didn't seem knowledgable on products and could not offer good advice. Wasted my time while she went around to three other stylists to figure out which shampoo I could use with color treated hair. Will not be going back.

Great service, love the hair color.

Excelent service! Kellie Buckworth did a great job. I love my nails!

Great experience every time!

Donna always does an excellent job. She is definitely "a cut above".

Donna gave me a whole new look with a different way to do my hair!She saw that my hair had some natural curl and how to have an upsweep! She made my day. I am so happy Donna is at Elayne James.

I was there on Monday, February 11th. And Donna was my stylist. I hadn't had a perm in close to 30 years. After my perm with Donna I was truly amazed at what a difference it made. Her guidance was wonderful!

As always the experience at the salon was great! Christy was an excellent professional during the massage - the hot stone is awesome!

Ryan is awesome!!!! Love my cut & service was top notch!

Sorry, I am not a complainer but I had the worse mani/pedi that I have ever had. It was not the relaxing experience I was hoping for. The pedi was rushed, she never smoothed the rough edges or heels of my feet. She never soaked my hands, pushed my cuticles back, exfoliated my hands, not even cuticle oil for my dry hands. She offered me a buffer which she never used on my hands. Painted my nails, slapped some lotion on and I was done! Oh well,and I never got my 20% customer appreciation that was promised when I made the appointment.

As always, Keleigh did a fabulous job! Great services and product selection as well!

Keleigh was great. Very personable and an experienced stylist. I didn't have to wait when I arrived and got checked out quickly when done. Will definitely be back!

Britney is awesome!

Sam is phenomenal! I have been to top NYC salons and Sam has duplicated what I paid $400 for in NY here in my hometown. Impressed with the product selection in this salon as well. Haven't been here before, but I was more than impressed with everyhting!

Loved and look and vibe of the salon --Britni C is a great stylist!

Kristin is a great hair stylist and a very thoughtful and caring person. I enjoy having my hair done with her as I get away from it all and she makes me feel like I am the most important preson when I sit in her chair. She never rushes you out or makes you feel like a number...she is GREAT!

What a wonderful salon. Sam who cut my hair listened to what I wanted and made some suggestions. I couldn't be happier with my new haircut.

my experience at elayne james was great as always. the desk staff is always friendly and courteous. faith is my hairdresser and she is wonderful and always likes to try new things with my hair which makes it an exciting experience. i would recommend this salon.

Thanks

Always love going to Elayne James! The staff and stylists are professional and courteous! Jess did a wonderful job on my hair!

Went for the first time this week. Was able to get an appointment the day I called. Really liked my hair cut (by Keleigh). Going back next week for color.

This was my first visit with Ryan, he was very interested in what style I was trying to achieve. He was very personable. I have not wash my hair yet and do it myself. I hope it is easy to keep, but Ryan said if there was any problems to just stop by and he would help.

Excellent experience! Britney really helped me to choose a brand new look. I went with a different color and cut and I am transformed. She is exceptionally talented and very patient. I am old enough to be her mother, so at first, I was a little concerned about the age gap. It was never an issue. She really listened and understood me. My hair is absolutely beautiful and much healthier too!

I absolutely love this salon! I wouldn't go any place else!

Awesome service. Great profession staff and atmosphere. Love going there for myself and my daughter.

hope sam is feeling better. thanks again to keleigh for stepping in. a pleasure, as always

I got a great hair cut and color and a super relaxing massage!

Had a great massage and also received a hi-frequency treatment for some bumps that showed up recently after an intense and sweaty exercise session. The hi-frequency delivered surprisingly good outcome for the bumps. I noticed the bumps going down and drying out shortly after the treatment. Thanks to Christy for recommending the Hi-frequency and for massaging away the exercise pains. Also, Jen at the front desk is always so pleasant and helpful.

I recently had my hair colored at the salon. Love the color. However, I did not like how my hair was styled and my hair was really damp upon leaving the salon. I wanted my hair to be curly but not left really damp.This is my 2nd visit to this salon and this didn't occur during my first visit.

I am always happy with how much care Ryan puts into styling my hair.

Everything was great. Sam, my scheduled stylist, was out sick but Brittany stepped in and did a terrific job.

Prepaying for the massage is nice. Because after the massage I just tipped accordingly and then just floated right on out and continued to enjoy that awesome feeling without any worry about stopping to pay.

i had a wonderful experience at the salon. all of the employee were very friendly and went out of their way to make me comfortable. i was seen in a timely manner and had a fantastic consultation prior to having my hair done. i strongly recommend this salon and will be using them agian in the future.

Excellent experience. The stylist did an exceptional job of listening to what I wanted, and following through. She also taught me how to manage my new cut and suggested products to help me keep it the way I want it to look.

Great experience.

I appreciate the professionalism of the staff and enjoy how new techniques are mastered by my stylist, Ryan. He stays current with trends and knows how to apply them to my style. I trust him and know I can walk out of the salon getting the best value and best hair I've had in my life.

Erin was great. Being a former stylist it is hard to find the right person. I have really enjoyed coming in there. Everyone is polite and courteous.

It was a pleasure working with Val for a facial. Her patience and expertise really shines. My skin is very soft and the products she recommended help me keep it in line until my next visit! Thank you!

I enjoyed my time spent with Kristin - she provided just the right amount of communication and quiet to make it a balanced experience for me. I appreciated her knowledge and recommendations to help me update my hairstyle and coloring. I love it! Thank you!

Faith is always prompt, professional, and provides a great cut!

Had a consultation with Jess, and she was very knowledgeable, answered all my questions and made some great suggestions.

Great color every time from Sam! Always walk out happy:)

I loved the time that Ryan took with my hair. I will definitely return.

I had a wonderful experience, as always. Ryan is great!

Massage – Awesome Had a massage with Christy. She brings an awesome energy to the massage. I highly recommend. Actually with Valentines day approaching wouldn’t a massage gift certificate be the perfect present for one’s valentine? OR for yourself! Get a massage and/or a gift certificate and tell them John sent you!

It's not that often I come across a salon where the service is better then anticipated. I was greeted kindly as a walking and given a great color and cut by Ms. Donna who just was the friendliest hospitable woman I've met in DE. Visiting from NJ I was very pleased. Worth the trip.Thanks

Keleigh Z. is the consummate professional. She works thoroughly and quickly, but always takes time to chat and ensure that ehr client is very well taken care of and comfortbale. The staff is friendly and welcoming. I recommend Elayne James Salon most without reservation. The fact that they offer a customer rewards program is HUGE!!!! Thanks, EJ!

Every time I leave a hair salon I'm always somewhat disappointed; either too much hair was cut off, or not enough, or it looks too choppy. I can say without a doubt I was more than thrilled leaving Elayne James after my appointment. Brittney K was amazing! My hair has never felt healthier or looked more beautiful. The price was more than I expected, however, I will absolutely be returning and have already recommended Brittney and Elayne James to so many people! Thank you!

I am always happy with the result of my experience even if it's not what I pictured everything always looks great!

I just love Faith! She does a fab job with my hair everytime!

I went to the Salon for the first time for color and cut. The stylist Sam was great. She was very friendly and made me feel very comfortable. She did not rush me and she went through every step of how to maintain and style my hair at home. I would certainly recommend her at the Salon. You could certainly tell she was passionate about her job and her client's experience at the Salon.

always a pleasure doing business at the Middletown location, Jess Barbato always does a great job .

Excellent Rating for Kellie B's work (as always). Love the French nails! However, Kellie mentioned that she was giving a discount on the French nails. Checked out the total was $35 (which included the French nails). Unfortunately, I didn't know that a discount had not been applied since this was the first time getting the French nails.

Britney Did a wonderful job getting me ready for my son's wedding. Quite a few people said I looked beautiful! Hair and makeup were outstanding! Thank you so much for making a wonderful day even better!

Super as always

wonderful!

This appointment went alot better then my last one. I was greeted, there was hot tea, plus creamer. Now my only complaint, there were 4 customers sitting and the only place left to sit was the massage chair.

I always come home happy with my hair after visiting Elayne James due to my hairdresser at the Middletown, DE location (Donna). She always does exactly what I ask of her, and I have never gotten a better perm. It lasts 6 months compared to 3 months from other salons. She has over 20 years experience and is just new to the area. So if you are thinking about changing hairdressers I highly recommend Donna. Elayne James prices are a little high but you get what you pay for. I paid $50.00 for a perm that didn't last l month and $93 for one at EJ that lasts 6 months.

Having short unruly hair, I must have a GOOD haircut. This is why I go to Elayne James. Donna know how to cut hair!

Always a pleasure. My hair stylist Jessica B. is outstanding and my visits are always outstanding. Everone is always helpful and attentive.

I love that Jess B. gives me exactly what I didn't know I wanted in my hair. The color is perfect everytime, the cut is always trendy and people always ask me about my hair, even weeks later.

I can always depend on Donna Harmon to give me the best, friendliest service. I look forward to the pampering that she gives me. Donna is a true professional and always listens to my needs and wants, plus it is obvious that she is constantly updating her skills to be on trend with the lastest styles. Everyone in the shop that I have had contact with has been nothing but professional. I recommend the shop and Donna to everyone I know.

As always, Kelly B. was prompt, paid attention to detail and was a delight to talk to. I would highly recommend your salon, as I have to several people in the past, in the future.

I just love my hairstylist Donna who came to Elayne James from the South. She is at the Middletown,DE location. No matter what I tell her to do; she knows what I want. She has given me the best perm I have ever had. They last 6 months.Ask for Donna she delivers, everyone I have sent to her loves her too.

Donna is an excellent beautician and extremely professional. I always feel special when she is doing my hair as well as always pleased with the results

Christy identified latent trigger points on my rhomboids and gastrocnemius and very effectively massaged them out. She also very effectively massaged away the problems of the week, preparing me for the weekend. Thanks Christy!!! I always look forward to the next massage.

My experience was very nice. I only went one time and hope my next appointment will go as nice as the first one.

Waxing with Christy- thorough. She’s definitely a very charming and personable esthetician. I am very pleased with the outcome. This waxing was certainly not a speed waxing where things are easily missed in the rush. She made sure I was as comfortable as possible throughout the service and did a very thorough waxing. 4.5 to 5 stars for the service. The cost for the waxing services as a whole are not as competitive as they need to be. I recommend to other clients that they review charges with the salon prior to getting services so there are no surprises.

I was very happy with the service I received here and with Kelly, who provided both my brow wax and my pedicure. I was especially impressed with the new client welcome kit offering discounts on various services. What a nice touch! The only recommendation I have is to please get a different kind of chair for the pedicure room. To sit on a bench for an hour (even though it's padded) is just not comfortable due to the angle of the back. It's a stupid little thing to mention but definitely impacts the overall experience of relaxation. I would definitely recommend this salon to others and plan on returning. Thank you!

Good service, good haircut, as usual.

I am a little disappointed in the fact that services were offered to myself and my mother as if they were going to be done for free. When I checked out it was a hundred dollars more than it was supposed to be. I informed them this was my mother's as well as myself's first spa/salon experience. I feel like they took advantage of me and I don't like that. All they had to do was tell me the prices of the additional services. Instead they lost two potential lifelong customers.

Ryan is Awesome, even with his new shorter, less punk-rock hairstyle!

When I arrived I was a little nervous because I had an appointment with a new stylist. Ryan was so knowledgeable with the products and styling of my hair. I have gotten so many positive comments and I just love my hair! Thank you Ryan!!!!

I had a wonderful experience at Elaine James Salon, the stylist, Erin, was talented and very professional. Love my new haircut! Thanks .

Worst cut and foil I have ever had, ever- which is saying a lot considering the hair disasters I've had throughout my years. Stylist was clearly lacking in experience and skill and im frustrated that a pretty pricey, reputable salon would employ someone so novice. I paid over $200 at the end of the day and haven't taken my hair out from under my hat or pony tail in over 2 months. Its that bad. My experience is based on one visit with one of their stylists so take it for what it is. Salon itself was very nice and receptionists were very kind and professional.

Prompt service, caring individuals

It is always a pleasure going to elayne james...my facial was very relaxing and my skin looks great.

As always Britni C did an amazing Job and even saved me a trip back that week to get my eyes and lip waxed. Also got the chance to make my Xmas wish list and my hubby used it!

chris was excellent as usual.

Although I liked my hairstylist, I had asked for (3) criteria and not one was accomplished.

experience was very nice until time to pay. I was charged $21.00. Now I was there in Oct. for the same thing and as I recall only $12 or $15. I didn't say anything at the time but the more I think about it, I angrier I get. I have been to other places to have my eyebrows waxed and have NEVER paid more than $16. I don't understand what the deal was but I can tell you that I will not come back. It would be nice if someone would contact me concerning this issue. If your prices have gone up that much in 2 months, then I feel they should be posted in the salon. I can be reached by email or by phone @302-376-0331. Thank you very much.

Very personalized service. Excellent! Sam is very professional , dedicated and personable.

My experience was great. My stylist did exactly as i wanted. Very pleased

Kelly did a fabulous job on my nails. She takes so much care and I never feel rushed. I will be making another appointment soon.

Loved it as always! My hairdresser, Faith is great & appreciate her excellence!

Stress relieving massage w/Christy. …and very relaxing. I got some encouraging words and good advice too. I’d started some new workouts this week and then got derailed by a particularly stress filled day. The kind of day where one unbelievable setback occurs after the other and the stress begins to actually make you feel weak and sick. A good friend offered great advice and encouragement and I was able to persevere until my massage which turned out to be the perfect therapy for what ailed me. I left feeling completely relaxed and with a whole new attitude and perspective. I’m ready to take on the holidays and whatever challenges they will bring. Christy is quite talented and very charming and personable. Frankly, I’m looking forward to another massage with her very soon.

Great service, pretty great massage and facial. Would definitely come back whenever I have the money to spend.

Wonderful service!!!

Love the cut I received:) thanks! Keeps me coming back:)

Faith is amazing... My hair looks FABULOUS!!! I have already recommended the salon and Faith to several people who have asked about my hair!

Once , did a fantastic job with my hair. This was the first time I brought my daughter for a haircut to the salon and Ashley did a great job. She was very sweet to my daughter and her hair looks great.

Love Donna, did a great job on my hair

Kristin is awesome. I've only gone to you guys for my hair cuts. I absolutely love the front counter girls purple hair...I wish I could do that to my hair. I've always wanted purple streaks in my hair...seriously. Kristin is so nice and really helped with my damaged hair. Thank you to everybody there.

I was impressed that I finally found someone that could cut my hair right. I actually stopped going to salons because no one could do it the way I wanted. I loved the way Kristen did my daughters mother- in-laws hair,and thought if she liked her and did a such a great job, I'm going to try her and I did. Will be back for sure.

Professional .

Samantha knows what she's doing.

Keleigh is fantastic and I always enjoy my visit

LOVE MY HAIR - DID THE OMBRE FINALLY!!! - JESS B. DID A WONDERFUL JOB!!!

Brittany K did a great job! She is always so friendly and nice and helped me squeeze in a lunch break cut.

Chris was pleasant and seemed to have good ideas for my hair style and color.

Chris is amazing, a true artist when it comes to style and color. He is fun and makes your experience very enjoyable and he gives great head massages, at no extra cost.

I came in for a massage on Saturday, 8 Dec. It was my second with Maria. She is absolutely wonderful. I have been searching for someone I could schedule a monthly massage with and have been searching for the past year. Maria is the one! She understands just what I need, where the tension is coming from, and concentrates on those areas. She has a great personality to boot! Fabulous service!

Client rewards was not discussed w/me until I had paid my bill. I asked about it--employees did not mention it. I asked if I could take advantage of today and was told "no" that I would have to wait until next time. Not happy about that. I know ghat transactions can be reversed. Not even a few samples were offered for the inconvenience.

good service ! Ryan does a great job on my hair every time !

Wasn't offered and I found out didn't have hot tea. All the other times that's how I was greeted. I asked if I could have tea, and the response was yes. I checked and there wasn't any, so I opted for coffee. I fixed the coffee and lo and behold no creamer. I asked and I got a nope. This is very different service from my morning appointments. As for my hair cut it was great!

Jessica B was very professional, informative and a pleasure to talk to.

Ashley is the best! I enjoy my time getting my hair done and leave looking like a million bucks. She also gave me a very sweet Christmas card! I would recommend her to anyone.

very good, love Faith

Love the salon and all staff - especially my stylist Britt K. Every time I come in, I leave loving my hair.

Very happy with every visit. The staff is pleasant and the serve is wonderful.

Faith did an amazing job with my formal hair style which was specifically done for a wedding I was attending. Faith has great talent in this area and accepts feedback very well to be sure you leave 100% happy! I will certainly return to Faith in the future. Thank you for your excellent service!

Excellent. Will definitely be coming back :) and I have told a lot of people about my experience at the salon.

This salon always makes you feel special. Everyone says hello. The services provided are top notch. They really make the whole process very enjoyable.

Christy's massage was wonderfully relaxing and recuperative. I understand she is a recent hire. Good catch EJS. I thoroughly enjoyed Christy's massage, from the dreamy head and neck massage at the beginning to the steamy towels on my back at the end. This massage was well worth it. Great room. Great atmosphere. Great bodywork. Everyone should try Christy's massage. Now that I've tried one, I'll certainly be returning for more.

Approached promptly when I entered the salon, everyone was friendly and my hairdresser was very nice and l love my cut! I will definitly be back!

Excellent.

I have been going for 2 years and had the same stylist Ryan. He always does a great cut and color, I always leave a happy customer. The staff are very friendly and polite always happy to answer any questions you may have. I would highly recommend this salon to anyone.

Brittany is a very good stylist. I just wish it was a little less expensive. I realize to have good sytlist you need to pay more, but foils,root touch up and cut and blow dry $160.00 is half w weeks pay for me. I guess I will just have to come less often, but I really enjoy your services.

nice salon most folks friendly receptionist could of been more welcoming.

Kelly did a FABULOUS job with my gel mani. She is wonderful. Very knowledgeable and meticulous. It's been several days since my appointment and no signs of wear. I definately am pleased and will be making another appointment when the time comes. Kudos to Kelly!!!

The salon was great! Welcomed with a warm smile and very friendly people! I recommend Kristin for hair cut, color, or highlights ---she's awesome!

Had a great exsperience!!!

I love how everyone is so friendly in the salon. Everyone says hello to you. Britni Camara is the most awesome stylist around. She evaluates my hair and asks me what color I want and I tell her just to pick something...she always makes my hair a beautiful color. I love how she knows her clients!

Always great. Hair cut and color is always perfect! Can't say enough good about Keleigh. My husband always compliments my hair, something he never did before I started going to Keleigh. She is an asset to the salon.

On time. Great cut. Excellent.

I love the cut and color. Couldn't be happier. Already scheduled my next appointment. Brittany did an awesome job.

Even though I love the color of my polish, I was disappointed in the way my manicure was done. She first applied what she thought was acetone to remove my old polish, but once 8 nails were done, she realized she was using rubbing alcohol.The cuticle was not removed and the polish was applied as to not be close to the cuticle so it will grow out faster. A manicure with polish should last 2 weeks. I had this service done on Sunday.This manicure is already beginning to show wearing (cracking) around the sides and growing out from the cuticle from not being applied correctly. I have been to a few other places in the past 15 years to have this service, and I have always been pleased. I like Elyane James for their hair care but unfortunately nails are not their best service.

as always faith does a wonderful job on my hair. i wouldnt let anyone else touch my hair with color! i love the many colors ive gone through with her, and the purple is by far my favorite.

My experience was once again great. Ashley is so nice and cut my hair just the way I wanted.

Wonderful as always ... Great wash, cut and friendly helpful staff.

Stephanie did a great job. I got tons of compliments in my hair. I gave out 3 referral cards. Very satisfied customer!

Excellent hair cut and color. Chris is amazing, truly an artist with hair and expertise. I will be back!

Always have a good experience. Faith does a great job.

This was my second visit to Elayne James Salon and I have to say that both of my experiences were great! The staff is welcoming and friendly and I absolutely love Faith!!

Awesome!!

Always have a good experience. Faith does a great job.

Always have a good experience. Faith does a great job.

I love Jessica & the staff at Elayne James. My hair always looks great. I am a big fan of the keratin express blow out ..it makes my hair very silky

Friendly, professional staff.

Faith is a skilled stylist. I love how she did my color. Excellent.

5 stars for a wonderful salon experience, as always, and of course for Jessica B., my stylist, and the magic she works. I'm happy with my short cut because it's feminine and sporty and low maintainence. My (perfectly colored) hair has the shine, texture and direction I love not only when I leave her station but day to day for weeks between appointments. Super easy to maintain and style on my own with salon recommended shampoo choices (always) and a couple of styling products (opitonal/dressing it up a little). Jessica is a master and its Always a pleasure to spend time with her and the staff at EJ salon.

Ryan was awesome as usual!

Front desk very pleasant and helpful. Valerie did a good job on my nails. She also was very personable and it was enjoyable to chat with her during my appointment. I already have an appointment for 3 weeks!

Ashley was very professional and gave me the opportunity to understand choices that I had in managing my hair color. It was a great appointment. New friendship made and many future appointments.

Whittney did and excellent job. her consultation was thorough and she really listened to my needs. the cut and color are great. again she listened to what I expected of it and hit it spot on. I have gotten so many compliments on my cut. Many say I look 10 yrs younger.

Again Britni C did an excellent job. I am very happy I found her because she has a lot of talent and always is very professional. I have always walked out very happy with the service. I would recommend her to others. All of the women in my family who live here go to her! Thanks Britni!!

She is awesome as always!

Love the gel manicure done by Kellie B.

Great service!

Sam was amazing as always!! Personal, genuinely caring and excellent at her job!!!

I love this salon!

Wonderful time as always with both Chris and Val! I am so happy that Chris has come back!!!

Ryan and Hannah make a great team.

I went in for an Eyebrow wax as an walk - in and was greeted very well. I did not have to want more than a couple of minutes which was wonderful and very unexpected. The girl who did my waxing was Very pleasant and did an excellent job and for these reason, I will be going back in a few weeks to have it done again.

I never have a complaint

Thank you for allowing me to come back And get highlights corrected. The second girl Sorry forgot her name was excellent and definitely Left happy this time

Awesome style by Faith as usual!

Love Ryan. He is the absolute best!!!!

It's always a great experience at Elayne James!

Erin at Middletown did a great job understanding what I was wanting and giving me a beautiful color and cut. I'll be back.

Staff is very friendly, professional and the shop is clean.

Faith is AMAZING!!! My hair looks incredible! It's exactly what I wanted!!! People are actually stopping me to ask where I got it done!!! LOVE IT!!!

This was my 1st color appointment with Jessica B and she was good and helped me through the new customer process and service.

A woman is always a little anxious when allowing her locks to be in the care and creativity of another person unless she goes here! Elayne James has top notch stylists who can shape your tresses into the perfect conversation starter. I can't tell how many compliments I always receive as a result of an appointment at this salon. I Have Faith!

Kristen was very sweet in helping me in my hobbled condition (hip replacement in two days) and Sam worked her typical magic on my color.

I moved to Middletown in January of 2012 and was sad to be leaving my old salon. It's difficult to find salons and stylists that you trust, but I absolutely ADORE Britni! She's friendly, personable and does an amazing job with my hair!! I couldn't be happier!

I had a great experience at Elayne James. My hair was long and curly and I wanted something new and different. Donna did a great job with my request. She colored my hair and cut it short and it looks amazing!!!!

Faith is AMAZING!! She listened to what my concerns were and totally came up with a plan to fix the problem... To say the least, I have a new hairdresser!!!

I had Brittni C. As usual she did a great job, but I will admit she was a little rushed because of a "mis-hap" with a schedule and fitting someone else in during her packed day. It did not bother me, but I did notice. The young lady at the front, whose name I cannot remember, was so accomodating and so helpful. She was young, petite, and had dark brown hair in a pony tail. She went over the 2 for $99 special for the month of November and was very willing to help me schedule the massage at my convenience. I also had my eyebrows and Lip waxed by Hannah; she does an amazing job too.

Thanks for fitting me in on short notice - one of those days you can't stand your hair any longer and had to "get it done". Love the cut, trust everyone at your salon to do great work.

Great salon!

I have never received bad service or a bad haircut from Ryan!

Everything was great as usual

Wish I could say the same for the staff! Seemed like the staff members and other stylists were more interested in forming groups and having gossip sessions than tending to their customers.I've never been to a salon that was so unfriendly. I felt like I was invading their privacy. I would definitely refer a friend to the stylist who did my hair. Not only was she friendly, she did exactly what I wanted with my hair.

I had an appointment with Ryan on Saturday to get my usual cut and color. I wanted a little bit of a change in my regular routine. He listened to my concerns and then proceeded to give me one of the best applications of color I have received so far. I am loving this "new do" and will definitely set my appointment with him again.

Finally found a salon that can offer a great hair cut without leaving your wallet empty!

I specifically asked for dramatic and bold highlights And you cannot even tell I have highlights. Just Looks like my hair was colored. For the amount of money I paid, very disappointed. Wanted to call and speak with manager about Getting corrected.

i always get a lot of compliments on my hair style and color from my friends and co-wworkers. thanks!

My most recent visit to the salon did not disappoint!! Ryan is amazing!! I'm so glad I met him! I have never been so satisfied with a stylist! And Val, she's a waxing wizard! Pain-less, fast, awesome..... I will always recommend the salon!!

Great cut as always !

You really should replacing a couple of the water bowls with ones that don't force water down customers' neck and back when getting perms. Both times that I've gotten a perm, I've left the salon with my back soaking wet because of the design of the waterbowls. The stylist was great about getting extra towels but they got saturated quickly. I've had perms at other salons and never had this happen.

I love Faith and Jess! They always do an excellent job on my hair!

curly hair is very hard to cut and takes a specially trained stylist. Samantha is great with my hai Also please tell her I will be in to give her what I forgot to give her

Had a great experience, fast and good results.

I was impressed with the professionalism of staff at this salon and stylist. Valarie gave me a wonderful relaxing shampoo and had such a light touch even when trimming my hair. I was provided with samples of your products which was very nice and will use soon. I hope my style will grow out and be manageable as that is how I judge a good cut. Overall I was pleased with my visit.

On Friday, 9/21, I received a color and cut from Brittany K. I am thrilled at how the color turned out. I love my new cut. For months, I have been hesitant about changing my hair style. Brittany assured me that it would be a perfect cut for me. She was very personable, easy to talk with and very professional. I am already looking forward to my November appointment. Oh--I really liked how I left with a card that listed all of the products she used. I returned on Saturday and bought all of them.

The skills of the stylists and customer service at the Elayne James Salon is always awesome. I travel over an hour to get there for my appointments because my stylist always gets it right! The only reason they dont get 5 stars is because scheduling appointments can be challenging if you dont schedule before you leave the salon!

I can never say enough good words about Keleigh as she never disappoints me! The color and cut are complimentary to me and always gets a rave from my husband who like most men doesn't say much but he always comments on how well he loves how she cuts my hair and the color. She is definitely an asset to the salon!

Wonderful as always. Whitney did a great job and I am very happy with my hair. The pedicure was extremly relaxing.

Transitioning my hair back to winter shades and Sam outdid herself on both the colors and the cut. Already had a compliment from 'the friend'.

I had an appointment for my eye lashes,but was desperate for color. Britani was so kind, as she fit me right into her busy schedule. I truly appreciated this!

When I arrived I was told that my stylist was out sick but they were still able to see me. I appreciated that as my schedule is hard to keep up with. I was under a time constraint and they were able to do what I wanted. Thank you.

Brittany always does a great job

I have been searching for a long time for a colorist/ stylist with true talent. Jessie B. is the real deal. The salon is a friendly and professional atmosphere. The best part is your get top notch service at a respectable price. I highly recommend to anyone looking!!! Finally found what I am looking for and never have been happier!!!

I can't say enough about Britni C!! She is very professional, friendly and an excellent stylist. I have never left without being happy with what she did.

Another great hair appointment with Britney K., as usual! I've been seeing her about every 8 weeks for the past year and I've never been displeased with the results! She knows exactly what to do to make my fine, limp hair look shiny, vibrant and voluminous. Thank you so much!!

After an unfortunate self coloring disaster, I came into the salon for help. I was very happy with the care and attention I was given. My hair is now back to normal. Thank you so much!

Kelly and the Salon used their appreciable services to fulfill my expectations! Her desire to please, the client, is a plus for Elayne James. Thanks so much!!

I have received so many compliments on my new hair color! I let Britni choose the colors and the application and it looks fabulous. I do however get a little anxious when the receptionist tells Britni she has another client waiting in front of me. I don't want to be the reason someone else has to wait. That is probably not a very professional practice. Let her finish what she is doing with the client she has - is she supposed to rush on me to get to the next client quicker?

My experience at the salon was very good from the receptionist, shampoo girl and also the stylist. Felt very good when I left the salon and definitely will return and recommend others.

Everyone is so nice. I was greeted with a smile and my hair dreser was fabulous!

I MOVED TO CALIFORNIA 3 YEARS AGO..PLEASE TAKE ME OUT OF YOUR SYSTEM..I LOVED YOUR SALON WHILE I LIVED IN MIDDLETOWN..HOWEVER IT'S A BIT OF A TREK TO MAKE AN APPOINTMENT NOW! lOVE TO ALL WHO REMEMBER ME!

Fabulous! On time, efficient, exactly what I wanted. Brittany is wonderful and I recommend her all the time.

I always have a positive experience at Elayne James Salon. Ryan is the best! He is professional, personable and a very capable and innovatove stylist. His assistant Hanna is also great too at no surprise being thatbRyan is her mentor.

I was a walk in for an eye brow waxing. The staff was friendly and attentive. The girl working the front area was pleasant and informative about who was doing the waxing and the wait. Within just a couple of minutes, Ashley came out and introduced her self. Not only did she do a wonderful job and was professional but made me feel right at home. Would recommend this salon to everyone.

Truly the best hair salon :)

I have been a client of Cheryl's for @ 11 years and faithfully come every two months. However, for the past 3-4 times I have made an appt. w/Cheryl, I have been called at the last minute to say she wouldn't be in and I took Kelly. Certainly nothing against Kelly because she is deightful, very friendly and a very good hair stylist too, but if Cheryl isn't coming back you should just say so and I would be happy to stay with Kelly B.

Great customer service, reasonable prices.great location

Ashley does a wonderful job! She is very confident and good with highlights/color. So glad she joined your salon, she is a wonderful addition.

I had an appointment yesterday for color and cut. It took 4hourrs and 3 color do overs to get it it looking decent. The color is too dark and I am not happy with it. Then I go to pay and it cost me $180.00. I couldn't believe it! I am very upset and I want the administration to know this.

As usual, I had a great experience at Elayne James! I have been going to Val for years for waxing and my nails and I wouldn't ever imagine going somewhere else! She is extremely thorough and will answer any of my questions!

As usual, great service!! Brittini C is amazing and I'll keep going back.

Nothing but compliments! Ashley did such an amazing job on my hair that after over 10 years at her current salon, my Mother is going to make an appointment with Ashley. Thank you Ashley.

I just had a cutting and shaping of my hair. Stylist, as always, was excellent. Very happy with everything and everyone. Thank you.

Overpriced for the services received. Nice stylist- took longer than usual because she was a newer stylist. Good hair cut

Very pleased with my experience. Front desk was friendly & stylist gave me a great cut

I have seen Ryan twice now & that's a LOT for me. I have never found a stylist I like enough to go back to. Ryan is awesome, listens, makes suggestions but isn't pushy! He also didnt comment about the state of my hair and tell me it was being cut wrong, something I have experienced at practically every place I have been. My next appointment is already set with him!!

Upon check out I was charged an additional $19 for a toner which I did not request nor was aware of the charges associated with that product. This should be communicated by stylist in advance, if not client should not be responsible for payment. Great hair cut and highlight overall.

Keleigh did an outstanding job as always. I always feel good when I leave; my hair is shaped back into a manageable style and the color is complimentary. I always look forward to my visits. She is a fabulous stylist.

Sam did a wonderful job on the up-do for my wedding. Even though she was sick and could barely talk she came in (thank you!) and did an outstanding job on my hair. She listened to what I liked and didn't like about the trial we did and did an outstanding job! Thanks so much!

The sylist was friendly, showed me how to get lift in my very straight hair. The staff is also very friendly ask me if I needed more water or anything. Very nice experience

I love Whitney that works at Elayne James, I ended up randomly getting her for one appointment when I was "shopping" for hair dressers and I've been with her ever since. She remembers how I do my hair, what side I part it on, and personal things her and I talk about throughout my appointment. She is always professional and honest when dying and cutting my hair. I love her and the salon is always clean and friendly!

Always happy with my results. I wear my hair very short, so the details are extremely important. They hit the mark every time.

I have been going to Britni C for close to a year and every time she has done a great job!! She used the new color treatment by Redkin this visit and so far I am very pleased. Britni is very professional and always try's different products and then makes sure she asks if there is anything I need. The salon is always very neat and clean and the girls at the front desk are professional. I am very pleased with the service and especially Britni C!!

Great experience. Pleasant, comfortable and efficient. Very personable and skilled staff.

I always see Brittany K. Every time I bring in a picture of a hair cut I want or color she exceeds my expectations! The scalp massage is the best. I would pay just to get my hair washed there; it's that relaxing!

Great service! Pleasant staff. Nice cut.

Like I said, I have not yet received a bad haircut at Elayne James and I have seen a good number of their stylists!

Every time I get my hair done at Elayne James it is always a great experience. All if the staff is pleasant and courteous. Sam (my stylist) is so knowledgeable about her work that I can always trust her to know what I want and make my color/cut look amazing!

Awesome! She is always willing to educate me on my face and how to make it look radiant. Thank you for a relaxing facial and making me look and feel beautiful!

I was so pleased with the results of my hair this week. I was nervous about adding highlights and glaze and whether it would be the right choice for my hair. I was nervous about the choice of glaze because I wanted to be as close to my natural color as possible. Britni C was Fantastic - she took the Time to help me understand the colors and what was best for my hair and she had Tons of Patience!!! My Hair Came out Fantastic!!! Thank you Britni C!!!

Sam is just literally a cut above the rest... no pun intented. I always leave ElayneJamesSalonSamantha feeling great. She talked to me about a new treatment that we ended up doing and it's great, my hair is shiny and healthy

Wow! Loud, cheap purple walls. Staff does not provide itemized receipt, so it's hard to know what you are being charged for tipping. My purse ends up on the floor. The prices are high for the ambiance. Staff is pretty friendly. Coffee bar is a Keurig. Could update the place to a more zen, classic feel...

Brittany is friendly and great hairdresser. Everyone in the shop if they walk by check to see if you need anything. Love you guys.

Love Faith! She always does a great job.

This was my first time getting my hair dyed by a professional. Ashley did a great job and I am very pleased with the outcome.

I always get a great service and the people is so friendly. I recommend this place and Kellie and Faith Buckworth. Thank you so much.

I give this rating because I felt that it was very over priced to have your eye brows waxed for $21. I had visited this salon for the first time because the place I usually go to was closed. The lady here took just as much care of me as I would have received at my regular salon. The difference was that it would have only cost me $7 for the same exact thing, 3 times the cost. That made my experience not so enjoyable.

Brittany did an excellent job with my partial foil & cut. Will definitely be returning!

Awesome! I love it! Will keep going back for more.

I lterally go out of my way for hair appts. Elayne James has exceptional customer service. Faith took care of me and her professionalism and experience is of very high standard. I will continue to go out of my way and refer all of my friends.

Always a pleasure to walk into your salon I am always greeted upon entering. Faith does a fabulous job!

Kelly is always fantastic!!! I always enjoy my visit and all of the staff.

Sam did her usual great job with my highlights and cut!

Client arrived and did not have a stylist assigned to her. She has had a standing appointment for the past 7 years!!! The appointment was confirmed via email the prior week, yet no one called to say the appointment needed to be changed due to the stylists' new schedule ( which was never communicated either!)

Kelly Z does a wonderful job! I look forward to having her cut my hair again.

Color was good, but I was not happy with the cut. I didn't realize how choppy it was and how heavy the ends still were (after asking to have them thinned out more). I think there was some misinterpretation in my request, but the damage was done. I'm going to have it fixed by someone else this weekend.

Love it! My husband noticed right off the bat that not only did I have Keleigh cut my hair short for the summer but the color is beautiful. Keleigh does an outstanding job and I couldn't be happier with the cut and color!

Great haircut by Ryan. Also, he is helping me figure out hair for a future wedding.

Hannah did a great job on makeup and tried her hardest to get me done in time for prom! Great experience, thank you!

Kelly did an excellent job styling my hair for my senior prom. My hair was exactly how I wanted it to be....received many compliments! Kelly also honored a referral coupon I had with Brittany. Thanks Kelly!

Good haircut, good shampoo, no waiting

Donna was very friendly and did a great job with my color.

Kelly did a fabulous job in servicing my mani/pedi.

Ashley provided wonderful customer service during my recent visit for a haircut. She listened intently to what I was looking for in a hairstyle. She did what I asked her and explained what she was doing and why she was doing it. Ashley was very professional. I have already booked another appointment with her.

I went to this salon to get my hair and makeup done for my senior prom. They were both done amazingly! I was very pleased! I highly recommend Samantha for hair and Hannah for makeup!

Have yet to have a bad experience here...

I have had my hair done by Britni C a number of times and I am always so pleased with the service. She is very professional and does an excellent job. I would recommend her to anyone.

I love Elayne James. Everyone is so nice and the services are all incredible. I found this salon seven years ago and I always enjoy going for services. I always feel welcomed and relaxed while there and stunning when I leave.

Really nice salon from when I walked in the door to walking out the door. All the ladies were extremely courteous and Ashley my new stylist was very knowledgeable and I love my hair. She listened to my concerns and gave suggestions and asked my opinion to her suggestions. Very competent and anxious to please. I would highly recommend this salon.

Keleigh is awesome. She did my highlights again and they look great! I love the way she cuts my hair too. I have gotten a lot of compliments. The staff is wonderful too. Very friendly!

Jess B. is awesome. She does a great job with my color and cut, and I enjoy her company when I spend my morning in her chair.

the service is great. Faith is always polite and very professional. Go and see her!!

Great as usual. Thanks Faith!!!

Kelli did a great job and was very pleasant to talk too.

Hello, My name is Emegene Mahabir, I received a hair color service on 5/2. At the time of payment I was told that the color and service cost a whopping $94.00. I have never paid $94.00 ever to get a hair color and even at high end salons. I was not aware of the jump in price and the high talented hairstylist that I was going to get. I think that this is unfair to me as a customer and it is not good business practice. I am requesting that you charge me what I normal pay not using a high end hairstylist. I am also requesting that you credo my account back for at least $35.00. If you are not able to assist me in this matter then I will no longer be a customer of yours. Please call me at 302 898 6066 if you have any questions. Thanks.

Always excellent service. Excellent staff. Jess Barbato-excellent stylist! Love your salon!

I always enjoy my appointments with britni camara! I have been coming to the salon for 7 years now!!

I was far from impressed. The technician talked the entire time and told me all about her "medical" experience and told me all the reasons that I need to her do my facial. I was there to have my nails done. And, by the way, the gels started to peel off the following day. I won't be back.

Donna knows what she is doing and does it with such warmth and friendliness. She is an excellent stylist and took extra care in providing the results that were exactly what I wanted. I had been thinking of changing salons since this is not that convenient anymore but now I will go out of my way. I was always pleased with the service but Donna does go above and beyond and I really appreciate that.

Love my new short Spring cut and color. Brittney K did a great job - as always.

My hair looks and feels amazing! The experience was great, no odor & no tingling plus my hair looks better than ever! Thanks EJS!

I had my first appt at the salon and I had a wonderful experience. Brittany K is awesome!!!

Keleigh performed another perfect color touchup and cut! I have received many raves on the color and cut. To hear explicit compliments on my hair by my husband means a lot as most men don't say a whole heck of a lot but he loves the way Keleigh colors and cuts my hair and how it compliments me. She is a great asset to your salon!

On second thought, please remove me from your email list.

Had another great appoinment & even tried new highlights....love them! Britni C is professional, thorough & soooo nice. Additional services are suggested without being pushy and only when appropriate; care taken when explaining a process or product. Loved it...thanks!!!

I had a wonderful experience at the salon in Middletown. Donna cut my hair and did a really nice job and she has such a wonderful personality. I will come back again.

Faith always gives me a great haircut. Exactly like I ask for.

I love the salon and the services. The staff are very pleasant & the atmosphere is relaxing. My only wish is that you would provide me with an itemized receipt when I check out. We are just given a total amount due and it makes me feel as if the prices vary from one customer to another.

I have had very bad experiences with salons. To make a long story short, I have NEVER been satisfied by anything a salon has done for me. Elayne James Salon has changed that completely. They gave me exactly what I wanted and didn't try to just get more money out of my like almost all other salons do.

Swedish massage was very beneficial. Effective for eliminating toxic build up. Relieved stress and tension. Highly recommend.

Keleigh always does a great job with my hair. The customer service at Elayne James Middletown is always top-notch! Thank you!

Every visit to Elayne James is a wonderful experience. Ryan is the best-he always ask what we are doing and he listens to my request. Hannah gives the best shampoos and shows a lot of interest in learning how to be a beautician. I am so happy with my hair cut and color. Thank you Ryan and thank you Hannah.

Keleigh is great, because she makes a point to understand the needs of her clients & customizes her recommendations (vs. 'pushing' services not needed on behalf of the salon).

Keleigh Z. is the best hairstylist in Delaware, possible the East Coast, maybe even the World! She took me from a lifetime of hair misery to true hair happiness, my hair is now one of my best features! This visit, I had all over color plus foil highlights, ( going lighter for spring/summer!), a layered cut with longer and deeper bangs, and an Express Keratin Blowout, which I would highly recommend for sealing the hair and improving condition. Keleigh says it will last several weeks, which will be great! I really could not possibly be happier. Thank you again, Keleigh, and Elayne James Salon!