Posted on 2015-12-15 by Admin
Let’s be blunt, in today’s mobile world, your salon & spa needs a mobile app. Online bookings via a mobile app accounted for more than 24% of travelers in 2014 and 2015 was forecasted to double. Consumers are becoming so accustomed to this way of life, making an appointment or reservation thru a mobile app is becoming the new “norm” across all industries including the salon & spa realm. An app has been shown to attract new clients, increase bookings, and increase revenue. Letting the Client be in Control Booking thru a mobile app allows consumers to take their schedule into their own hands in choosing and booking their own time when it’s most convenient to them. Your clients can enjoy your salon app and access mobile reservations linked directly to your in-house system. They can choose an open slot and book more quickly than calling the salon direct. This saves your staff time on the phone and makes it simple for your clients thus increasing repeat visits. Giving Your Clients Reminders Through a mobile app you can send your clientele reminders of their appointments for both the salon and spa. You can proactively send notifications when they are due for an appointment, capturing that segment of your clients that may have let their last appointment slip because they were too busy to book or was debating on trying another salon. Using an app to secure appointments that are more frequent will increase your yearly revenue per customer. Impress with Ease and Convenience The world has gone mobile, why not embrace it! If you can show your clients, and their friends, how they can benefit by using your salon app, your client base will increase as well as your retention rate. By offering mobile reservations, you will remove obstacles and stress from your clients. They won’t have to spend the time looking up your phone, dialing, waiting for a receptionist, and spending time going thru the calendar with the receptionist to find a time that works for the both of you – and all of this needing to be during business hours. Give your business an advantage by letting your client’s book and learn about your business when it’s convenient for them. To compete in the local market, you need to be ahead of your competition. A mobile app can give your clients the best possible experience in making a booking. Once they come into your salon, it’s your turn to ‘wow’ them with your awesome service! If you aren’t yet using a mobile app, see what SalonCloudsPlus App can do for you. Email SalonCloudsPlus for a free demo on our system or check out our website.